LINDA BAYLESS CSM, PMP

PHONE: 209-***-**** **** Hautly Ln.

Mobile : 209-***-**** Valley Springs, CA 95252

E-MAIL: ac18lh@r.postjobfree.com

SUMMARY

Results oriented professional with significant experience in business and operational development. Respected change agent, capable of critically evaluating and responding to rapidly evolving technical requirements in a fast paced environment. Dependable, thorough and well-organized planner with the ability to make sound business decisions in a stressful and unstructured environment. Excellent Communicator, leveraging technical business and financial acumen, to communicate effectively with top executives and their respective teams. Expert in Agile and waterfall project management methodologies. Able to manage large project teams, and known for high-quality deliverables that meet or exceed timeline and budgetary targets. Enterprise advocate and trainer for Agile methodology.

PROFESSIONAL EXPERIENCE

Ocwen Financial- Rancho Cordova CA 2016-Present

IT MANAGER-PROJECT MANAGER/SCRUM MASTER

Implemented Agile Scrum Methodology and ceremonies to improve communications between Engineering, Executive Team and the Business. Provide more transparency across the departments; and to obtain greater business value with shorter turnarounds. Program Manage and act as Scrum Master for 3 teams, developing a new home grown LOS system. Protect the team from daily production support items, allowing them to meet an overly aggressive implementation schedule.

Trained, Coached/Mentored a cross functional team of 30 resources to deliver quality products

Utilized Agile Scrum practices to help the team increase their velocity

Facilitated Release Planning, Sprint Planning, Backlog Grooming, and Retrospective meetings

Removed team impediments on a daily basis to allow the team to deliver the sprint goals and deliverables.

Collaborated with members of the Product, Business and Engineering Teams to develop and maintain Product Backlog.

Identified potential project risks and helped developed a mitigation plan to resolve potential issues.

Develop formal tracking and reporting and processes for all IT Projects.

Directly responsible for management of 1 Project Manager/Scum Master while acting as a matrix manager for large team of developers and quality assurance engineers.

CoreLogic- Rancho Cordova CA 2008-2016

SR. MANAGER IT PROJECT MANAGEMENT/SCRUM MASTER 2013-2016

Directly responsible for the management of up to 10 exempt Senior Technical Project Management employees, 2 developers, 1 administrative assistant, as well as in-direct management of 14 offshore Project Management resources. Oversee planning, development and implementation of “best practices,” policies, procedures and standards for Project Management functions within assigned business areas through the entire SDLC lifecycle. Support and enhance organization’s strategic direction while mitigating project risks. Program Manage, numerous large initiatives simultaneously, tracking cost, and deliverables. Resolve issues and prepare and present project and portfolio reporting to Senior Executives. Chair Bi-weekly Governance meetings with the Controller, Senior VP of Sales, Senior VP of Product Management, Senior VP of Finance, VP of Technology and occasionally the Chief Technology Officer in attendance. Serve as Scrum Master on three teams developing new products, facilitate daily stand ups, weekly retrospectives, planning and demos. Lead Scrum of Scrums for entire CIS Portfolio. Facilitate project prioritization with executive team. Key contributor in developing production change control process. Successful leader in a matrix environment, easily obtaining team buy in on initiatives.

Responsible for facilitating, managing and monitoring an enterprise-wide program to rationalize & converge 6 different Java applications and technologies into a common architecture generating $200M annual revenue. At the height of development this two year program involved up to 11 teams, with 115 people including Architects, Senior Java Engineers, Quality Assurance Representatives, as well as Project Managers/Scrum Masters. Managed project via MS Project and Version One, Excel, Visio and presented weekly PowerPoint updates to Executive Team. Project was led via Agile Scrum methodology.

Manage Platform Resiliency Project saving multiple fortune 500 clients.

Responsible for ongoing prioritization and cross team dependencies within the organization working directly with Product Owners, Technology, Executive team and stakeholders. Successfully negotiate bi-weekly meetings with the Senior VP Product Management, and VP of Technology on resource allocation in an effort to focus on the right enhancement mix with along with technology upgrades to ensure client satisfaction and revenue growth.

Enterprise Agile coach and trainer. Developed training curriculum that was catered to each business segment utilizing Mike Cohen Scrum Training as the footprint. Obtained Senior VP level sponsorship of the training curriculum, allowing the Enterprise PMO group to focus on other standards. Partnered with Executive VP team for sponsorship and training approach. Spun up approximately 10 Scrum teams, and mentored 4 individuals in remote locations.

Voting Member Change Control Board

Led 4 Scrum teams simultaneously facilitating estimating, planning, retrospect’s and daily stand up’s. Assist Product Owner with documenting User Stories, and acceptance criteria as needed.

TECHNICAL IT PROJECT MANAGER/SR. IT PROJECT MANAGER /SCRUM MASTER 2008-2013

Manage IT projects for custom client integrations for Mortgage Analytics & Data Products vertical business units. Implemented security remediation program on legacy Platform and established ongoing management of security risks and enhancements. Manage multiple projects utilizing scrum methodology though the entire SDLC lifecycle in a matrix organization. Led teams across broad technical, financial and business disciplines focused teams on business objectives and tracked progress to ensure project milestones were completed on time, on budget and with the desired results. Typical matrix team consistent of PM, 2-4 Senior Java Developers, 1-2 QA members and assorted outside team members as required such as DBA, and Data Analyst.

Led a very talented Agile team to develop the leading Fraud/Risk Reporting Product. Using Scrum methodology, managed daily stand up meeting, weekly estimation sessions, weekly product demonstrations and retrospect’s, as well as track issues to resolution using Version One tool. Mitigated risks ongoing, brought budget and risk concerns to executive team for awareness.

Managed 2 Major Application Platforms supporting $65M dollars a year in revenue.

Developed the first internal training for Agile Scrum for CoreLogic Rancho Cordova. Trained 4 teams in Scrum, mentored and developed 6 PM’s for their new Scrum Master roles.

Led up to 6 Agile teams, through all agile ceremonies on a weekly basis. Facilitated daily stand up’s, weekly estimation and planning sessions as well as retrospect’s.

Security National Servicing Corp., Mather CA 2006-2008

PRODUCTION SUPPORT MANAGER/PROJECT MANAGER

Directly responsible for the management of 1 tech writer, 2 business analysts, 1 QA and 4 developers. Managed system enhancement projects through entire SDLC life cycle. Document, train and provide operational readiness to production team. Review, prioritize, and assign enhancements and bug fix requests. Develop and continually support Production Support processes and prioritization with Executives and key business partners.

Manage vision definition, requirements, testing and implementation of small enhancement projects totaling developer time of 40 or fewer hours, and larger projects on an as needed basis

Established process for approval and review of software enhancements with key business partners resulting in a cost avoidance total of $45,000 in the first 4 months after implementation.

Established weekly and monthly meetings with key business executives to review and prioritize enhancement requests.

Partnered with internal auditor documenting and gathering needed artifacts for SOX audits.

Ran day to day operations of IT staff for the internally developed Servicing Application.

County of Calaveras, San Andreas CA 2004-2006

TAX TECHNICAN

Analyze and Report on the daily reconciliation of investments, deposits, and expenditures for the Calaveras County Treasurers office. Administer all County business licenses and the processes. Manage the review and correction of taxpayer’s bills upon sale of property.

Established new application fee and process for business licenses, recovering approximately $15,000 of lost revenue annually.

Established interdepartmental processes to enforce the business license ordinance, which is expected to gained $21,000 additional revenue for the first year, then $10,500 a year thereafter.

Sprint Communications, Rancho Cordova, CA 1997-2003

PROJECT MANAGER 1999-2003

Managed the development of numerous projects and operational change initiatives on a simultaneous basis. Managed the scope, schedule, cost and Operational Readiness of the projects according to annual department initiatives.

Raised efficiencies by creating and implementing set testing procedures for all Project Managers utilizing a Specialized Billing Application.

Managed a $5MM project that was a part of the Finance Departments strategic plan that would reduce labor costs by $1MM annually over a 2.5 year period.

BILLING ANALYST 1997-1999

Managed a base of National Contractual customers that billed $60MM dollars annually. Analyzed and implemented new contracts. Researched billing inquiries as well as produced customized reports.

Received a letter of accommodation for efforts taken in renewing a $25 MM a year contract.

Commended for the ability to prevent a $10 MM a year customer from disconnecting their services.

KEY SKILLS AND COMPETENCIES

Project Management

Interacting with project staff in a way that builds confidence and conveys team work.

Ability to bring projects in on time and within budget.

Confident in making decisions that will likely have a large impact on organizational objectives.

Ability to motivate, coach, counsel and train staff.

Capable of maintaining an environment of openness and trust.

Possessing managerial courage.

Knowledge of team management principles and techniques

Experienced in MS Project, Excel, Power Point, Word and SharePoint

Personal

Can think progressively while working in a variety of roles.

Remain calm under pressure.

Strong analytical and reasoning skills.

Ability to work with all levels in the business

Display a can do attitude.

Certifications:

PMP #525864 Obtained May 2008

CSM # 38001 Obtained August 2008

Organizational Affiliations:

PMI

Sacramento Valley Chapter PMI

Scrum Alliance

Sacramento Scrum Works

References Available upon Request

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