Jeffrey D. Sandhofer ("Jeff")

**** *** **** ****, ****, NC 27502

Home 919-***-**** – Mobile 919-***-**** – Email ac18j9@r.postjobfree.com

Professional for Operations and Strategic Demand Planning Management

Professional Profile

Experienced in purchasing, demand planning and supply chain management for 25+ years. Excelled at developing solutions with creative problem solving. Managed and led groups of 5 to 10 employees and/or contractors. Nurtured vendor relationships to achieve common goals and SLAs. Built, led and motivated teams to accomplish financial goals and KPI’s. Improved inventory turns from 4 to 16 annually. Reduced stock outages by 95% by process improvements. Decreased my team’s work order processing time by 90%. Implemented supply chain efficiencies to increase sales from $350M to $1.2B. Employed in PC hardware, automotive parts, retail sales, computer manufacturing industries.

Skills and Specialties

Strategic Vendor Relationships and Contract Negotiation

Site Operations Management

Sales and Inventory Operations Planning (SIOP)

Supply Chain Management

Total Quality Management (TQM)

Inventory Planning, Bill-of-Materials, and Tracking

Process Standardization Efficiency

Interpersonal Skills and Team Building

Microsoft: Word, Excel, PowerPoint, Internet Explorer, Outlook

Education

Bachelor Science in Business Administration, Maryville University – Saint Louis, MO.

Professional Experience

Sales Associate – Part time

Field & Stream, Cary, NC 2016 to 2016

Performed sales and store inventory for firearms purchases. Supported all store and department promotion objectives. Provided personal customer service for all customer needs. Was responsible for proper processing of firearms and ammo sales to comply with local and federal laws. Attained over 90% customer satisfaction with all purchase and customer inquiries. Fulfilled all personal and department sales goals. Scored 100% for customer rewards participation.

Senior Inventory Analyst/Inventory Planner

Advanced Auto Parts, Raleigh, NC 2014 to 2015

Managed inventory levels for assigned product lines for 10 distribution centers and 4500 stores. Monitored, analyzed and purchased inventory by region for 24000 SKU’s. Employed Excel spreadsheets to analyze SQL and Razor queries from Oracle DB on AS400 system. Presented weekly and monthly analyses to management on inventory health. Mentored Store Planner to address inventory challenges at stores and distribution centers.

Increased overall supply of products by 10% in distribution centers and reduced stock outs in stores by 20%. Teamed with category manager and vendor to address stocking issues. Led weekly vendor cadence call resolving stock out challenges, creating solutions, and increasing inventory velocities. Discovered that 95% of store stock out issues were due to delivery frequencies.

Production Scheduler

EMC2, Apex, NC 2012 to 2014

Processed and managed production orders to the manufacturing floor. Verified accuracy and completeness of sales orders in SAP Sales Order Module. Managed flow of orders to manufacturing cells to compensate for engineering changes to comply with customer SLAs. Maintained focal point for product floor issues of system configuration. Processed over 800 production orders monthly, accounting for over $80M in sales. Established production team's order processing baseline. Increased order processing efficiency by a factor of 3. (Contractor with Manpower Services)

Space Planning and Site Operations Manager

Lenovo, Morrisville, NC 2005 to 2009

Responsible for all aspects of space planning and facilities management during the transfer of IBM PC Company to Lenovo. Directed all contractor activities for movement of 2,400 people and 13 development labs from 7 IBM buildings into new Lenovo headquarters. Established and enforced standards for space, furniture and site operations for new facility. Reduced total site event costs by over $250,000 annually. Improved efficiency of work order process for site operations by 90%. Represented Lenovo Worldwide Real Estate team on Lenovo “Green Team” to develop a green culture. Improved carbon footprint and reduced operating cost by $500, 000/year. (Contractor with Jones Lange LaSalle for final 4 months.)

Channel Fulfillment Manager

IBM Corp., Durham, NC 2000 to 2005

Managed order fulfillment process and SIOP for assigned business lines to manufacturing. Championed business partners' orders with manufacturing and distribution for improved supply. Represented key end user accounts to IBM executive team in weekly review of delivery performance and SLA issues. Reduced channel order backlog by 50%. Decreased overall duplicate order error rate by over 60%. Utilized SAP and Excel to manage weekly IBM collaborative inventory process with Business Partners. Mitigated price protected inventory levels and excess inventory issues reducing price protection issues by 60%, a $2M annual savings. Performed risk assessment for channel inventory price protection of display devices; reduced pricing exposures by over $1M annually. Proposed proactive solutions to reduce IBM channel inventory exposure by over 20% for all channel partners.

Demand and Procurement Planning Manager - IBM Product Line

Inacom Corp., Omaha, NE 1995 to 2000

Managed demand planning and inventory of the IBM product line purchases. Key contributor to increase annual sales of IBM products from $350M of $1.2B. Established and facilitated weekly cadence calls with Inacom Sales, IBM sales executives, IBM manufacturing and top 40 key accounts comprising over $800M in IBM product sales. Controlled risk and allocated key inventory addressing urgent customer needs and achieving Inacom sales goals. Improved annual inventory turns from 5 to 18. Provided roll out support strategies to account teams based on product availability and life cycle. Increased customer satisfaction rating for IBM product line from 60% to over 97%. Addressed alternate sourcing needs for all constrained products to maintain stable cost and increase inventory velocity. Championed Inacom sales requirements to IBM increasing Inacom order fulfillment success to over 90% and minimizing inventory exposure.

Purchasing Manager - IBM Product Line

Ameridata Inc, St. Louis, MO 1994 to 1995

Managed daily IBM product purchases for mid-west regional sales division which included all IBM desktops, laptops, servers, options and software for total annual IBM sales of $160M. Coordinated with IBM to maintain acceptable order backlog levels and inventory across product line. Communicated channel availability information to regional sales teams and provided creative sourcing solutions in a constrained product environment. Increased inventory turns from 4 to over 16 turns per year with no reduction in product availability. Partnered with IBM to reduce product cost by $2M annually. Managed IBM brand programs and product incentives to maximize financial benefits. Was instrumental in increasing sales from $100M to $160M. (Ameridata was formerly Forsythe Computers.)

Account Executive

Forsythe Computers, St. Louis, MO 1983 to 1994

Was responsible for $15 Million in annual sales of PC products to Monsanto, Citicorp Mortgage, Brown Shoe, and United Van Lines as inside sales rep. Met or exceeded all sales quotas for 11 years. Supervised administrative staff assigned to process customer orders. Excelled as project coordinator for deployment of 1200 laptops for Monsanto Ag division sales automation roll out. Received over 20 individual and team awards for sales achievement as Account Executive.

Career Development

Negotiation Tactics and Solution Purchasing

Management and Team Building

Monsanto Total Quality Program

LEAN 6-Sigma Yellow Belt

Rosetta NET Workshop for Collaborative Forecasting, Inventory Allocation & Replenishment

Volunteer and Charity Work

Wake County Board of Elections, Apex, NC - Precinct Chief Judge. 2011 to present.

Kramden Institute - Project lead on refurbished PC for at-risk students. 2006 to present.

Durham County Wildlife Club - Board Member and Safety Instructor. 2010 to present.

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