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Customer Service Manager

Location:
Fullerton, CA
Salary:
55000
Posted:
September 11, 2017

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Resume:

Mattie Tabatabaei

Fullerton, California ***** ● ac189i@r.postjobfree.com

714-***-****

Dear Hiring Manager,

I have superior work ethic, proven success in prioritizing time, completing intense workloads, and meeting project deadlines. Throughout years of my employment, I have excelled at paying attention to details and multi-tasking. I have strong organizational and analytical skills, and verbal and written communication skills. I am customer service oriented, have positive attitude and ability to maintain confidentiality at all times.

I have learned the value of coordinating with others to deliver exceptional work products, as well as maintaining a high level of professionalism. I also possess excellent interpersonal communication skills and take direction readily.

I am confident I will exceed the needs of your organization and make significant contributions necessary to achieve its goals and expand its objectives.

Please don't hesitate to contact me to discuss my qualifications in light of your requirements. Thank you for your consideration.

Sincerely,

Mattie Tabatabaei

Mattie Tabatabaei

Fullerton, Ca ac189i@r.postjobfree.com

714-***-****

OBJECTIVE

Professional Administrator, success minded individual, with high degree of leadership, discipline, self-confidence, varied work experience and analytical ability with proven track record of personal and professional success in office management, Executive Assistant to management, and administrative assistant to management.

EDUCATION

University of California Riverside, CA 5/2009

BA Degree in Business Administration and Management with honor

SKILLS AND QUALIFICATION

MS Office (Power point, Excel, Word), Outlook, EAMS,

Typing Certificate 50 words per minute no error

Zoho System, OneDrive, Google Earth, Yardi, Zero Accounting System, Peachtree Software, Trello Project

Bilingual Farsi and English

EMPLOYMENT HISTORY

Administrator/ Manager

ACS Digital Solution May 2015 -Current

Coordinate office activities and operations to secure efficiency and compliance to company policies

Follow all established process and procedures to ensure integrity, security and confidentiality of all data

Completing special projects by organizing and coordinating information and requirements; planning, meeting schedules; and monitoring results

Purchasing materials and forms by obtaining requirements; negotiating price, quality, delivery, and approving invoices

Maintaining continuity among corporate, division, and local work teams by documenting and Create and update records and databases with personnel, and financial data

Submit timely reports and prepare presentations/proposals as assigned

Familiarity with office management procedures and basic accounting principles

preparation; scheduling expenditures; monitoring costs; analyzing variances

Providing communication systems by identifying needs; and evaluating options

communicating actions, irregularities, and continuing needs

Accomplishing staff results by communicating job expectations; planning, monitoring, and appraising job results; initiating, coordinating, and enforcing systems, policies, and procedures

Executive Administrative Manager

ACS Digital Solution Jan 2012-May 2015

Promotion within the company to Managing Executive Assistants

Handling confidential information in a professional manner

Trained and Excelled at providing high quality Customer

Handling high volume of phone calls and customer service requests

Compiling, approving, and processing expense and budget reports

Training in Sales and Telemarketing

Strong leadership and communication skills

Ability to motivate and gain the respect of the client, vendors, service providers, patrons and staff

Ability to lead a very diverse but experienced staff emphasizing positive communication

The ability to prioritize and follow through quickly with issues and client requests is critical

Ability to prepare detailed cost-benefit analyses, both written and verbal

Supervising all onsite staff and vendors to ensure job performance and client’s expectations are met

Ensuring services are provided within the scope of the management agreement and the client’s

Managed and supported special projects as needed (Project Management)

Prioritizing time, and completing intense workloads

Extensive typing, drafting, filings, data entry, composing reports

Executive Assistant

ACS Digital Solution Jan 2009-Jan 2012

Supporting executives and independently handle all office duties

Maintaining and coordinating agenda, and calendars appointments

Managing office inventory and order supplies as needed

Assisting in creation and up-keep of the company’s social sites

Preparing correspondence, reports, and presentations

Maintaining and updating documents and compiled reports

Excelling at communication and interpersonal skill in relevant corporate setting

Excelling at organizational and follow up skills to carry out high pressure work

Excelling at verbal and written communication skill to better serve corporate clients

Administering inbound and outbound correspondence with clients and executives



Contact this candidate