JOHN R. ALMERINO, PMP
ac189a@r.postjobfree.com 732-***-****
Summary
Resourceful and creative certified project manager with over 10 years’ experience in delivering enrollment growth and revenue generating complex cross divisional projects. High comfort level working within matrixed PMO’s with strict project deadlines. Fluency with project forecasting, estimating, resource planning and utilization. Highly attuned to containing scope creep, resolving issues, and mitigating risks. Articulate at communicating to all levels of stakeholder involvement regarding project status, priorities and impacts and risk mitigation.
Tools
MS-Schedule v10
MS Office Suite
SharePoint
Lotus Notes
Outlook
ALM Requirements Tracking
Help Star
Service Now
Planview
JIRA
Professional Experience
Solution Delivery Lead /Program Mgr., Healthfirst Inc., NYC Aug 2014 – Sept 2016
Successfully lead a team of eight cross divisional developers, one remote consultant, and three quality assurance testers to deliver on multiple state mandated project deadlines.
Project delivery produced and enrollment gain of 16,400 members, with a realized revenue increase of $11M per month and $132M annually.
Successfully developed and facilitated the IT strategy used to achieve delivery on all 400 business requirements, use cases and NY State mandated plan revisions throughout project life cycle
Successfully coded, tested and implemented 36 new health benefits inclusive of ICD10 diagnosis codes and 14 rate code table updates used to administer the product
Successfully developed and configured a new enrollment process specifically for this product
Delivered all updates and changes to the accounts receivable process to meet all required financial impacts
Reviewed and updated over 200 member and 247 provider communication letters within project mandated timeframes
Successfully identified changes and configured both the Provider and Member web portals to include an additional 87 new specialty providers
Successfully configured 16 newly mandated reporting configurations from NY State to fulfill weekly and monthly reporting obligations.
Project Manager - Government Programs, Emblem Healthcare Inc., NYC Jan 2014 –Aug 2014
Successfully identified, configured, tested and implemented 96 newly mandated benefits by the state imposed deadline
Successfully lead team of (3) developers, and (2) quality assurance resources to remain on planned schedule
Orchestrated weekly deliverables from (3) developers to achieve stated objectives and remain on schedule
Successfully maintained an up to date IT delivery schedule despite frequent schedule changes driven by the State of NY
Horizon BCBSNJ 1993 – 2014
Lead Project Manager, Medicare Advantage portfolio 2011 – 2014
Successfully implemented the Medicare Advantage portfolio (4) years concurrently
Managed a $1.4M project budget that yielded realized revenue of $27M per month once revisions were in production
Delivered all required changes for the annual Medicare Advantage portfolio of (8) products
Delivered all annual benefit and premium changes [typically 10-20 benefit coding adjustments with 10-20 corresponding testing outcomes and rate code table updates]
Successfully delivered all ID cards revisions for all (8) products for over 900,000 members
Maintained the ID Card shipment schedule with external vendor to stay within Medicare mandated compliance dates
Delivered on time all Member and Provider directory updates to external vendors to remain within Medicare compliance guidelines
Successfully delivered all revisions for Medicare member communication material, mailings and contract revisions (ANOC & EOC) to remain within Medicare compliance parameters for printed material
Successfully delivered all necessary updates to the Member and Provider portals associated with the 900,000 member Medicare insured population
Delivered on-time weekly and bi-weekly progress status of cross divisional team comprised of 16 resources
Lead Project Manager, Private Health Exchange “pilot” effort - 2013
Implemented a new “Private Health Exchange” pilot project with budget of $750,000” in conjunction with the contracted vendor Prime America
Successfully incorporated these new vendor feeds into the Horizon Sales platform
Lead Project Manager, Horizon Special Needs Plan (SNP) Implementation - 2012
Successfully implemented new Medicare/Medicaid product within an 8 month timeframe utilizing a budget of $550,000
Enhancements included all 25 mandated communication letters, additions to 4,300 provider contracts and 27 hospital contracts
Delivered new ID card into production to enroll new membership associated with this product
MBU Division Healthcare Reform Call Center Initialization - 2011
Completed a seamless exchange for a 65 seat telecom call center in Augusta, GA
Successfully coordinated and lead the effort to set up VoIP, call switch routing, call recording and call disposition reporting on schedule
Horizon ID card Redesign – 2010
Successfully lead a $1.1MM effort to redesign ID cards for 24 lines of business issued to 3.4 million insured members
Completed over do upgrade of vendor software to deliver effort
Lead a cross divisional team of (6) resources and testing efforts with a contracted vendor to deliver effort on schedule
Vendor Implementation –Medical Plan Liaisons 2009
Managed the implementation of new vendor pricing software targeted for National Labor accounts w/budget $1.76M
Effort comprised 21 Labor funds with a combined membership of 134,000 and annual revenue gain of $16M
Effort comprised 21 Labor funds with a combined membership of 134,000
Lead cross divisional initiative and efforts between Sales, IT, and the Actuarial departments.
Implemented new reporting formats to track trends in benefit utilization to data mine for cost savings opportunities
MBU Division Project Manager, -2005 -2008
Taft Hartley Labor Funds program -budget of $356,000 9 month effort with annual cost savings of $12M
Performed dual-role as the business and IT PM to implement a new pricing model product for 17 Labor Funds
Effort completed early within 9 months in conjunction with a contracted vendor
Oversaw 1 BA and successfully lead the testing effort
HERE Local 54 Data transformation – Budget $625,000
Lead the data transfer of 52K records for the largest national account labor fund client
Reduced the risk of BCBS Association audit scorecard exposure by 71%.
Enterprise Data Warehouse Data Integrity – budget $850,000 11 months
Completed implementation and end-to-end testing of revised data feeds into the EDW for (3) lines of business (Indiv. Small Grp, Mid-size) from inception to final design managing (5) developers and (1) testing resource
Streamlined the feeds for Referral & Authorization and compressed the input screens from (3) down to (2)
Reduced provider inquiry calls by 15%.
Horizon Healthcare NY – Marketplace Penetration - 2005
Successfully increased the electronic receipts of NY facility claims on behalf of Horizon Healthcare of NY, Inc. with an increased monthly volume of 22,000 transactions
Established 6 new electronic feeds with 6 different New York City hospital plans
Education and Certifications
PMP® Certification, Project Management Institute
Six Sigma Green Belt /Horizon University
B.A. Behavioral and Social Sciences, University of Maryland
Corporate Experience summary
Healthfirst 8/2014 – 9/2016
Emblem Healthcare (contractor) 1/2014 – 8/2014
Horizon Blue Cross Blue Shield NJ 1993 – 3/2014