Quality Customer Service
Resume:
G. Mark Dutcher
Email: ac1891@r.postjobfree.com OBJECTIVE: Seeking a position in instrument/device QC and Test
SUMMARY:
●Involved with all phases of inspections in THP and SMT manufacturing with first article, sampling and 100% pc board inspections and final product inspections under IPC standards, including x-ray monitoring of solder quality under integrated circuits and other components.
●Experienced in receiving inspection and test of electronic and electromechanical parts and subassemblies in the manufacturing of console defibrillators and final inspection, test and configuration.
●Inspected and tested telemetry controls and measured small parts using MicroView equipment in the production of implantable defibrillators under FDA requirements.
●Maintained the monitoring and recording processes for the environmental chamber testing and
accelerated life testing in electromechanical equipment product development. Also inspected
a variety of electromechanical parts and subassemblies and sheet metal parts.
SKILLS:
Equipment Processes Quality Requirements
AOI Instruments Ultrasound Instrument Testing GMP MicroView Environmental Chamber Testing ISO 9000/9001
DMM Printed Circuit Board Testing IPC-A-610C Oscilloscope Soldering and Desolder GLP
Component Testers Instrument Troubleshooting DOE Guidelines
LabView Derivatization MSDS Safety
Instron Visual Basic and Python Boeing Specifications
Programmable Ovens Calibrations EPA standards
Microscopes Titrations
Robotic Processors
EXPERIENCE
QUALITY SPECIALIST, Applied Chem, Bothell, WA 10/07-01/16
Involved with customer service and receiving inspection and test of replacement parts and assemblies in the repair process of power supply equipment, amplifiers, signal processors and splitters, antenna systems, electronic chargers, multimeters and robotic equipment. Uploaded all quality data, customer interactions and supplier information to the quality information system. Inspected and tested replacement circuit boards for quality and reliability, repaired and tested original PCBs in the repair process with IPC-A-610C standards, for devices and instruments on site using mobile facilities
FUNCTIONAL TEST TECHNICIAN, Sonosite, Bothell, WA 02/07-08/07
Involved with functional, image and memory testing of a variety of customer returned ultrasound instruments and accessories during the repair process. Assisted with repairs, software updates and retest for quality of performance on returns and on the production line and also involving electronic burn-in processes. Checked work of co-workers on all functions of pre-shipping acceptance testing and completion of test records for returns and new replacement instruments.
ANALYTICAL TECHNICIAN, Laucks Testing Laboratories, Seattle, WA 02/02-09/06
Participated in the calibration and maintenance of process equipment such as GPC, column chromatography and HPLC, FTIR, GC instrumentation. Reviewed and assisted in revising procedural documents, change orders for routine methods and special protocols under EPA and GLP guidelines, and implemented new methods of inventory tracking.
Optimized methods using extraction equipment, purification instrumentation and robotic equipment for a variety of environmental sample processing and analysis. Responsible for quality of cleanup and final reduction of volumes, extraction and instrument documentation compilation, by client SDG, and submission of multiple sample groups to the LIMS database.
QUALITY ANALYST, Agilent Technologies, Seattle WA 01/99-09/01
Responsible for inspection and setup/test of high voltage printed circuit boards with PC based automated test equipment. Documented testing results and certified boards at final acceptance and investigated failed and blown units by test data review and inspection of damage. Worked in receiving inspection and tested electronic components and subassemblies, electro-mechanical devices and ROM and programmed integrated devices in the manufacture of external type defibrillators. Also ran first article and functional tests on purchased parts and assemblies with documentation of defects into the Quality Systems Database.
QUALITY INSPECTOR, ETMA Inc., Redmond WA 04/98-08/99
Utilized inspection tools and methods to check quality of purchased parts and supplies for the assembly of computer peripheral devices. Documented cosmetic defects of painted surfaces of the assembled housings. Advised assembly crew of problems found in inspection and test functions. Inspected PCBs for part and solder defects under IPC-A-610C for auto-assembled printed circuit boards and reflowed boards, audited on-line procedures and first article boards per database guidelines in continuous flow surface mount technology. Used microscopes and x-ray viewer to monitor soldering quality under ICs and other components.
EDUCATION:
SPC Certification (6-sigma) by ETI Corp.
Small Engine mechanics and repair Diploma from Peninsula College
B.S. in Chemistry from the University of Portland.
MILITARY SERVICE:
U.S. Army Signal Corps: Fixed Station Electronic Communications
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