Vasantha

919-***-****

ac185e@r.postjobfree.com

SUMMARY

Over 8 Years of IT experience that includes over 5+ years of experience in Salesforce.com CRM Platform and Apex technologies and around 3 years of experience with Java/J2EE.

Proficient in all phases of Software Development Life Cycle (SDLC), which involves requirement gathering, requirement analysis, functional design, implementation and enhancement of projects in SalesForce.com

Extensive experience in gathering Business/Functional user requirements, creating Use Cases as per user requirements, developing/designing UML diagrams such as Activity, Class, and Sequence diagrams in addition to creating Business Requirements Document (BRD).

Worked on customization of various salesforce.com standard objects that are a part of Sales cloud, Service cloud like Accounts, Contacts, Opportunities, OLI, Products, Price books, Cases, Leadsand Campaigns.

Extensive experience in writing Apex classes and Triggers and creating Visual force pages.

Excellent knowledge in writingSOQL and SOSL queries.

Extensive hands-on experience in creating and managing Apps, Page Layouts, Search layouts.

Proficient in performing large and small-scale data migration from legacy system like Oracle, SAP to Salesforce using Migration Tool, Apex Data Loader and Salesforce Import and Export Wizard.

Experience in implementing the Many-to-many, Look-up and Master-Detail relationships and Automating the business Processes using Approval Process, Process Builder,Workflows, Escalation Rules and Auto-Response Rules.

Excellent understanding of Roles, Profiles, Permission sets and sharing rules in Salesforce.

Extensive experience of working on web service call outs using the SOAP &REST API.

Good knowledge of JQuery, JavaScript, HTML, XML and WSDL.

Good understanding of Sales cloud, Service cloud, Partner portal and Customer portal.

Hands on experience in creating and implementation of Role Hierarchies for system security design.

Expertise in working with Force.com Plug-in and Eclipse IDEfor writing business logic in Apex programming language.

Have excellent knowledge in implementing Batch Apex, Schedule Jobs and scheduling reports and dashboards.

Experiencedwith Lightning UI development and working on Lightning Process Builder.

Have extensive experience in deploying code from Sandbox to Production using change sets and using eclipse and ANT tools.

Working knowledge on ETL tools like Informatica, Power center, SSIS .

Have a good experience in working with Java, Servlets, JSP, scripting languages XML, CSS, XSD, HTML, Oracle, web service, JavaScript, SOAP, WSDL, My Eclipse, AJAX, SQL and Microsoft SQL Server.

Expertise in design pattern methodologies implementation.

Excellent communication and inter-personal skills, accustomed to working in both large and small team environments.

Highly dedicated, quick starter, solution driven pattern programmer, Strong in Object Oriented Analysis and Design, Excellent at solving complex problems under strict deadlines.

Certifications

Salesforce.com certified administrator

Salesforce.com certified Platform Developer

Technical Skills

Salesforce Technologies

Salesforce CRM, Apex Classes, Controllers, Apex Trigger, SOQL, SOSL, Visualforce, S-Control, Offline Edition, Integration, Migration, Batch Jobs, Workflow & Approvals, Reports, Dashboards, Analytic Snapshots, Custom Objects, Custom Tabs, Schema Builder, Apex Web Services.

Salesforce and Integration Tools

Eclipse, Force.com Eclipse IDE Plug-in, Force.com Data Loader Force.com Connect for Outlook, Force.com Platform (Sandbox, and Production), Informatica.

Programming languages

C, C++, Apex, Java, Java Script, SQL.

Web Design Tools

JavaScript, XML, HTML, XHTML, CSS, AJAX, SOAP, WSDL.

Methodologies

Agile, Scrum, Waterfall

Database

Oracle, MS Access, SQL Server 2008, TOAD.

IDE / Other Tools

SVN IDE, Force.com IDE, Workbench, Force.com Explorer.

Work Experience

Company: Dish Network, Englewood, CO Sep 2016-Present

Role: Salesforce Developer

Responsibilities

Involved in various stages of Software Development Life Cycle (SDLC) including analysis, requirement engineering, architecture design, development, enhancements, testing.

Designed, developed and deployed Apex Classes, Controller Classes and Apex Triggers for various functional needs in the application.

Developed various Visualforce Pages, Apex Triggers to include extra functionality and wrote Apex Classes and Controller to provide functionality to the visual pages.

Created Custom Objects and fields for transactional and contractual information.

Designed and deployed Custom tabs, validation rules, Approval Processes and Auto-ResponseRules for automating business logic.

Created workflow rules and defined related tasks, email alerts, and field updates.

Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects.

Created workflow rules and defined related tasks, time-triggered tasks, email alerts, field updates to implement business logic.

Created templates, approval processes, approval page layouts and defined approval actions on them to automate the processes.

Created various Reports (summary reports, matrix reports, pie charts, dashboards and graphics) and Report Folders to assist managers to better utilize Salesforce as a sales tool and configured various Reports and for different user profiles based on the need in the organization.

Used SOQL&SOSL for data manipulation needs of the application using platform database objects.

Used field level security along with page layouts to manage access to certain fields.

Used Force.com developer toolkit including Apex Classes, Apex Triggers and Visualforce pages to develop custom business logic.

Created custom Dashboards for manager’s home page and gave accessibility to dashboards for authorized people.

Used Data loader to load the records on to the force.com platform.

Implemented Salesforce Development Cycle covering Sales Cloud, Service Cloud, Call Center, Chatter & App-exchange applications.

Made new feature enhancements on Service cloud console view and developed some Visual force components.

Involved in migrating the data from Oracle database to Salesforce application using Apex DataLoader.

Worked in roll-out of Salesforce1 mobile and developed Lightning Components - Controllers, Helpers and Styles.

Involved in Data Migration from Traditional Apps to Salesforce Using Data Loader Utility.

Experienced in Unit Testing, for the customizations and developments done during the project.

Involved in the Data Transformation and Data Cleansing activities while transferring the data to the external system using Informatics on Demand.

Defining/designing SOAP web services to interact with CSP, CTP and Work Bench.

Used the sandbox for testing and migrated the code to the deployment instance after testing.

Involved with Salesforce.com Premier Support and handled the support cases with the help Salesforce.com support.

Worked in Agile environment and provided status updates in daily stand up calls.

Environment:Salesforce.com, Force.com, Data Loader, Apex Classes, Controllers, Triggers, Visualforce, Sales Cloud, Service Cloud, Data Migration, Informatica, SOQL, SOSL, Workflow & Approvals, Java Ant, Custom Reports, Dashboards, Oracle, Windows.

Company:Prime Therapeutics, Eagan, MN Aug 2015-Aug2016

Role: Salesforce Developer

Responsibilities

Created users, roles, public groups and implemented role hierarchies, sharing rules and record level permissions to manage sharing access among different users.

Defined lookup and master-detail relationships on the objects and created junction objects to establish connectivity among objects.

Developed Custom Objects, Custom Reports and configured analytical snapshots to dump the data on a regular basis for sales performance and lead generation statics.

Customized Dashboards to track usage for productivity and performance of business centers and their sales teams.

Exposed to UI lightning design along with visual force pages for latest custom page design.

Used Data Loader for Insert, Update, and Bulk Import or Export of Data from Salesforce.com S-Objects. Used it to read, extract, and load data from Comma Separated Values(CSV) files

Developed Visualforce pages to meet the organization requirement for the new look and feel.

Developed Custom Controllers and used controller extensions to show data in the visual force pages.

Developed various Batch Apex classesand scheduled those using Apex Schedulable classes on hourly basis.

Performed IDE, Change Sets and ANT Script deployments as needed and validated the components before deployment to ensure a smooth process.

Creating documentation for deployments and deploying all Salesforce.com changes in Developer Sandbox to test Sandbox to QA sandbox when once sanity check has been done.

Used SOQL&SOSL for data manipulation needs of the application by preprocessing records and generating Sets to avoid hitting the Governor limits.

Implemented Service Cloud for customer service, including configuration of email to case, case assignment rules, managed migration and release of Service Cloud.

Worked on integration of two instances using APEX REST API callouts. Configured Connected App to integrate Salesforce.com with two external JAVA applications to capture Accounts, Contacts, and Leads (Web-to-Lead implementation) using REST API.

Extracted the data from Salesforce.com application into the external databases for generating large data reports using theInformatica on Demand.

Developed Apex triggers for avoiding duplication of leads from various resources.

Environment: SFDC, Force.com, Custom Objects, Informatica, Custom Tabs, Validation Rules, Sharing Rules, Web Services, REST API, Triggers, Controllers, Workflows.

Company: State Street Financial Corp, Boston, MA Dec 2013- July 2015

Role: Salesforce Administrator

Responsibilities

Worked on Salesforce.com Application Setup activities and customized the Job-science to match the functional needs of the organization.

Implemented the requirements on Salesforce.com platform and Force.com IDE Plug-in using Eclipse.

Written SOQL, SOSL queries necessary for the application in Apex Classes and Triggers.

Implemented Web-to-Lead and Web-to-Case automation.

Written Test Classes to meet Unit testing before migrating from Sandbox to Production environment.

Developed and configured various Custom Reports and Report Folders for different user profiles based on the need in the organization.

Created new custom objects, assigned fields, Dependent Pick-lists, Record lists, Custom tabs, Components and Custom Apps.

Worked extensively on Accounts, Contacts, Leads, Opportunities, Activities and Customized Objects for Layouts, record types and validation rules.

Specially worked on Case Management with Workflow&Approval Process, User Entitlements and Role hierarchy for Salesforce.com Applications.

Implemented Field Level Security for sensitive data holder fields.

Created Summary reports, Matrix reports, Charts and Dashboards to assist the business team.

Created Queues, Public Groups and Email Templates.

Worked on support tickets in the following area: Roles, Profiles, Access Settings, WorkflowRules, Validation, creation and modification of fields and page layouts, upload of data.

Environment: SalesForce.com CRM Application Platform, Apex Language, VisualForce, S-Controls, Custom Objects, Tabs, Page Layouts, Workflows, Approval Processes, Email, Messaging, Dashboards, Reports, Eclipse.

Company: Bank of America, Pennington, NJ January 2012 -November 2013

Role: Salesforce Developer

Responsibilities

Gathered requirements for the salesforce.com as per project requirement using different methodologies and tools.

Developed the business and functional requirement specification describing and prioritizing of the requirement.

Designed Organizational Hierarchy and roles as per company need and set all the profiles permission and privileges, organized sharing group for data access single-sign-on and security.

Implemented Knowledge articles and installed public knowledge base.

Designed VF pages and hosted them on Force.com sites.

Worked with workflow rules, validation rules, formula and complex validation over multiple objects.

Worked with App exchange application Informatica for data migration.

Involved in setting up standard Object-Accounts, Contacts, Opportunity, Report& Dashboard, Lead and Campaign.

Using the web service API to retrieve, deploy, create, update and delete customization information such as custom object definitions and page layouts, for your organization.

Customize Salesforce.com with custom fields, links, objects, page layouts, buttons and recordtype, to meet specific business requirements.

Designed process flow for dynamic Custom and Visual force pages for APEX triggers, Classes, Test methods & to implement the custom functionality.

Used data Loader to transfer the data to production and Full sandboxes, used Eclipse IDE for complete Apex Programming.

Environment: Salesforce.com, Data Loader, Eclipse, Sales Cloud, Workflows, Approvals, Apex triggers, Visual force, Web Services.

Company: Fortuna Technologies, India October 2010 – December 2011

Role: Java Developer

Responsibilities:

Played an active role in the team by interacting with welfare business analyst/program specialists and converted business requirements into system requirements.

Developed analysis level documentation such as Use Case, Business Domain Model, Activity & Sequence and Class Diagrams.

Conducted Design reviews and Technical reviews with other project statehood Implemented Services using Core Java.

Developed and deployed UI layer logics of sites using JSP.

Worked with Struts MVC objects like Action Servlets, Controllers, and Validators, Web Application Context, Handler Mapping, Message Resource Bundles and JNDI for look-up for J2EE components.

Developed dynamic JSP pages with Struts.

Used built-in/custom Interceptors and Validators of Struts.

Developed the XML data object to generate the PDF documents and other reports.

Used Hibernate, DAO, and JDBC for data retrieval and medications from database.

Messaging and interaction of Web Services is done using SOAP.

Developed JUnit Test cases for Unit Test cases and as well as System and User test scenarios

Involved in Unit Testing, User Acceptance Testing and Bug Fixing.

Environment: J2EE, JDBC, Java, Servlets, JSP, Struts, Hibernate, SOAP, HTML, Java Script, MVC, WebLogic, XML, Eclipse IDE.

Company: ICICI Bank, India May 2009– August2010

Role: Java Developer

Responsibilities:

Involved in all the phases of SDLC including Requirements Collection, Design & Analysis of the Customer Specifications, Development and Customization of the Application.

Responsible for development of various GUI Screens using HTML, DHTML, JavaScript and JSP.

Responsible for Coding using JSP, Java Servers, Struts and XML.

Implemented Model View Control (MVC) architecture using Struts Framework.

Responsible in writing Data Access codes using JDBC and Oracle database as backend as Model Component.

Involved inwriting procedures and Packages for Report Generation using Oracle as Database.

Involved in writing code for printing of Report pages in HTML format and Microsoft Excel files.

Responsible for Testing-unit testing & integration testing using JUNIT.

Used Ant tool to build and deploy application on Tomcat Server.

Environment: Java/J2EE, Java Script, JDBC, PL/SQL, JUNIT, MS Excel.

Education Details:

Bachelors in Technology, April 2008, KLUniversity, India.

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