Customer Service Data Entry

CHIR-LANE JOHNSON

New Britain, CT ***** 860-***-**** ac184g@r.postjobfree.com

DEDICATED MEDICAL OFFICE PROFESSIONAL

Highlights

Learns and comprehends new systems and methods quickly.

Relates easily with all kinds of people.

Works well individually and as member of a team.

Strongly self-motivated and enthusiastic.

Thrives in a competitive and challenging work environment.

Administrative & Medical Office Experience.

Employment History

Novitex Enterprise Solution

Coding Specialist Representative 11-2014 to 3-2017

Coding various project for Seterus and Element: Payrolls, Home Mortgages and Titles with Registrations.

Quality Control coded claims meeting clients' deadlines / removed unwanted document and formatted to CD.

Prepped & copied various documents and Quality Controlled scanned documents.

City of New Britain Primary Elections

Official Checker/Tabulator 8-2009 to Present

Verifies identification of voter’s names and addresses from checkers list.

Assists setup for election stations, maintains voting booths, reports total counts every hour from voting machines and assists voters with questions.

Observes voting machines for ballot sheet scan reading errors.

Insurance Overload

Data Entry/Office Support 5-2010 to 1-2014

Opened, prepared, copied, scanned incoming mail, sent packages through Fedex.

Logged incoming express packages and distributed to appropriate departments.

Utilized specialized computer program system for scanning workers compensation claims into claimant’s document. Setup new claims and assigned to case management representative.

Updated and posted payments received to adjust claimant accounts.

Various administrative duties including faxing, receptionist coverage, recording voicemail messages and forwarding to appropriate case management representative and transferring customer service related calls.

Administrative/Office Support/ Data Entry/Mail and File Clerk

Input members’ information into health claims program. Verified completion of program and closed file.

Updated members’ phone list and eligibility for program.

Scanned incoming specially delivered packages, maintained and recorded monthly weight of mail received.

Kelly Services

Administrative/Office Support 10-2009 to 4-2010

Tabulated incoming tax information and tallied amounts by town.

Reviewed recorded messages and forwarded to appropriate department.

Purged outdated financial files and filed current information.

Office Team

Customer Services/File and Special Event Clerk 9-2006 to 10-2009

Clerical support at a special banquets event.

Called physician to schedule delivery of medical vaccine supplies.

Responsible for breaking down and rebuilding numerically filing system for insurance company.

Processed orders for floral and medical supplies reorder and confirm delivery address.

Education

Medical Office Professional

Stone Academy East Hartford, CT

PC Administration Diploma

Fox Institute of Business, West Hartford, CT

Certificate of Completion, STRIVE, Hartford, CT

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