Maralynn Lopez
**** ****** ****** ***** *********, CA 91605
773-***-**** ac1833@r.postjobfree.com
Efficient self-starter determined to utilize assistant skills and experience in order to
provide exceptional support to company leaders and management teams. Highly
focused on contributing to the success of a team and its team members.
EDUCATION
Master of Science in Project Management Current
University of Wisconsin
Arts Management, BA December 2013
Columbia College Chicago
EXPERIENCE
John Crane August 2015 – Present
Executive Assistant to VP of Global Quality
Complete a broad variety of administrative tasks for C level executive
Coordinate and book travel, arrange logistics for business meetings and events, coordinate catering for staff and communicate with vendors
Manage active calendar of meetings and appointments, composing confidential material
Demonstrate leadership to maintain credibility, provide bridge for smooth communication between leaders and internal departments, distribute announcements/newsletter
Compile receipts and organize expense reports using Concur system
Prioritize conflicting needs; handle matters expeditiously, proactively, and follow through on projects to successful completion, often with deadline pressures
Support and maintain Coggno, the online training system for company, build relationships with team members, assist w/ other program functions
Mobile Account Administrator
Provide expertise and assist end users with mobile device connectivity, troubleshoot if needed, coordinate with appropriate providers
Handle and resolve mobile device related tickets/requests made to IT through the Cherwell Helpdesk, ensuring closure with quick response times
Create and deploy device management setup/help guides
Communicate effectively w/ service providers on service plans, needs, and cancellations
Retrieve and maintain leavers’ mobile devices, restore devices to original settings to be redeployed
B4B (Wholesale Book Distributor) June 2013 - August 2015
Administrative & Operations Assistant
Managed/Trained staff members, assigned tasks, and coordinated work schedules
Supported business owner with budget and financial management
Booked travel, conferences, and meetings, attended when needed
Maintained supplies and office equipment, restocked inventory weekly
Lead point of contact for questions/problem resolution pertaining to products & services
Prepared documentation, maintained records, coordinated books for order fulfillment
Coordinated delivery of products; packaged, labeled, and weighed large shipments
Maralynn Lopez Page 2 ac1833@r.postjobfree.com
JPMorgan Chase Bank April 2011 - June 2013
Maximized customer experience as the top-performing teller at this fast-paced downtown branch location of well over 300 customer interactions a day
Teller
Informed customers of the various service offerings provided by JPMorgan Chase
Interacted regularly with customers to aide in daily banking activities; deposits, withdrawals, credit card payments, etc.
Maintained confidentiality with sensitive customer information and personal matters
Discovery Clothing Company December 2007 - April 2011
Ensured the implementation and integrity of merchandise presentations in order to provide the best customer experience.
Visual Merchandiser
Met with sales managers to discuss sales strategies and conducted research on future trends associated with target market
Leaded and motivated teams to complete displays to tight deadlines
Assembled and dismantled visual displays in windows or in-store
Logistics/ Sales Associate
Executed company pricing, promotional and marketing directions to company presentation standards
Performed activities within store including product placement, presentation, and pricing
Actively participated in the shipment and receiving process, including scanning, sorting, flexing and placement of merchandise
INTERNSHIPS
Mp45 Records January 2014- June 2014
Intern
Performed research and handled over 20 artists’ engagements and media profiles
Executed user testing for newly launched website, identifying areas for improvement
Distributed daily email communications of new material by artists
Urban Gateways January 2014-May 2014
Marketing Intern
Scheduled and maintained organization’s social media channels; Twitter, Facebook, and website blog, all via Hootsuite
Performed administrative duties to support staff members when needed
Filled out over 100+ grant applications to ensure future finances