Margaret Grafton

Resume

Margaret A. Grafton

** ********* ****

Plymouth, MA 02360

508-***-****

ac181g@r.postjobfree.com

Margaret A. Grafton

* ** ********* **** ********, MA 02360 508-***-**** ac181g@r.postjobfree.com Margaret A. Grafton

46 Dartmouth Road Plymouth, MA 02360 508-***-**** ac181g@r.postjobfree.com Objective Offering excellent skills in Customer service seeking employment with career potential.

Skills & Abilities Phone operations, computers, multitasking and excellent one on one customer relations.

Experience United States Postal Service Plymouth, MA 07/29/2017 – Present

Sorting mail and or packages, loading postal truck to set off for my shift to deliver to our customers. Package scanning with USPS tracing personal computer.

Best Buy Plymouth, MA

10/01/2016 – 06/26/2017

Customer service rep: Answering phones, completing online orders with in store customer pick up, processing store returns, cashiering, assist with training new hires, Daily reports and DTL’S.

Edaville Railroad Carver, MA

01/12/2016-06/15/2016

Customer service, baking, food and supply stock, making coffee etc in sweet treats and more coffee shop on site. Making meals and running Dockside Café also on site.

Target, Kingston, MA

01/2015 – 12/2015

• Customer Service Rep. & Cashier

Itworks Global Independent Distributor Halifax, MA 06/22/2012-11/20/2014

• Independent distributor, one on one customer assistance, booking and planning private parties for customers whom wanted to get healthier and detox their bodies.

Margaret A. Grafton

2 46 Dartmouth Road Plymouth, MA 02360 508-***-**** ac181g@r.postjobfree.com Attentive Home Care Marion, MA

03/2009 – 7/2010

• CAN/HHA In home care. Activities of daily living. Medication reminders, meal prep, food shopping, light housework.

CMS Care Management Strategies INC. Duxbury, MA

07/2007 – 02/2008

• CNA Private contractor Home Hospice Care. End stages cancer patients with overnight 24 hour care. Providing bedside care to make patient comfortable, monitor medication intake and medical equipment, direct family contact on their loved ones condition and full family support. 6+ Clients

Attentive Home Care Marion, MA

12/2006 – 04/2007

• CAN/HHA Home health care 10+ Clients

Bayada Nurses Plymouth, MA

06/2006 – 12/2006

• Private Home Health aide 15+ Clients

Mr. & Mrs. Timothy Collins, South Boston, MA

2000-2006

• Assisting with medication, Doctors Appointments, food shopping, meal prep., Oxygen lines, Blood pressure, pulse, light house keeping. Margaret A. Grafton

3 46 Dartmouth Road Plymouth, MA 02360 508-***-**** ac181g@r.postjobfree.com Walmart, Plymouth, MA

2003-2005

• Customer Service Rep, cashier, customer service booth. Direct customer care.

Bickfords Restaurant Qunicy, MA

02/2000 – 04/2001

• Hostess, Cashier, Waitress Over night shift

John’s Moving Service INC. Peabody, MA

02/1999 – 11/2001

• Office manager & days a week 40-60 Hours per week. Accounts Receivables accounts payable, Payroll, Book keeping. Phones, Faxing, filing, computers, outgoing mail. Phone estimates for moving jobs and Storage unit rentals. Mileage reports on moving trucks. Full customer service.

Education • Quincy College, Quincy, MA – GED 2001

• American Red Cross Quincy, MA Pre-Certification CAN Program 04/2006 – 06/2006

• American Red Cross Quincy, MA HHA Pre-Certification Program 04/2006 – 06/2006

• Quincy Nursing & Rehab Facility Quincy, MA Clinical Training 06/2006

Margaret A. Grafton

4 46 Dartmouth Road Plymouth, MA 02360 508-***-**** ac181g@r.postjobfree.com

• Allied Health Boston, MA CNA Written & Clinical State Test Successfully Passed & Licensed as CNA 07/2006

• Ashworth University Medical & Dental Assistant Program 06/2006 – 02/2008

• Alzheimer’s Association Marion, MA Caring for clients with Dementia or Alzheimer’s Disease Certificate Program 04/29/2007 References References available upon request

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