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Customer Service Teacher

Location:
Calumet City, IL
Posted:
September 08, 2017

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Resume:

Beverly Gosha

***** ****** ***. ******, ** ***** . Cell 708-***-**** . ac17xw@r.postjobfree.com

Objective

Seeking a professional position within public services where my current experiences will be utilized, while acquiring additional, skills and master new skills to grow within the company, to help assist and educate within a public service system.

Summary of Qualifications

Versatile and understanding a team player and spirit

Received certification – Type 39 Substitute Teaching Illinois in May 2007 / NCLB Paraprofessional Certificate

Patience, compassionate and professional, excellent people and communicational skills

Excellent organizer written and verbal communication

Committed and dedicated

Skills and Experiences

Substitute Teacher

Presented curriculum to adolescents in an diverse setting, Special Education Department Autistic Therapeutic

Utilized hands - on approach providing students’ guidance and assistance with school subjects such as math, reading and science. Created a stimulating learning environment to enhance students' attention

Managed classrooms within specific educational environments; developmental disabilities, and at-risk youth

Customer Service Specialist

. Worked multiple facets of customer services . Provided client services within medical environment

. Coordinated non-profit service . Maintained a daily call volume of 80 – 150

Radiology Technician

. Worked as a professional X-ray Technologist within hospitals and agencies of 16yrs through-out Chicagoland area.

Education

B. A. - Organizational Management Concordia University River Forest, Illinois

A. S. - Radiology Studies Cook County School of Radiology, Chicago, Illinois

Professional Experiences

Supplemental Healthcare – St. Coletta (Kennedy) Tinley Park, IL 12/5/16 – Current

Paraprofessional /Substitute Teacher - Teach students’ that are challenged with learning disabilities and specific disorders from high school age to adult age. Assist teachers to maintain their I.E.P.’s via tailored base curriculum. Maintain and assure safety on a daily basis. Teach life skills to assist them and prepare them for future goals.

AAA – Alternative Academy Achievement Blue Island, IL 11/2015 - 05/2016

Teacher – Taught students that were in a specific and structured environment.

Students were taught similar curriculum and core subjects, and adhered to the discipline focus.

Worked on projects throughout the school as an assistant also to school functions, and other programs such as art displays the National Bus Safety committee, and Christmas events.

Maintained a rapport with each student’s parent via communication telephone log-in pertaining to their progress and performances.

CHSD 218 Oak Lawn, IL 01/2015 – 11/2015

Teacher Assistant – Teach and mentor students within a structured and disciplined

environment of the Special Ed. Department. Teach students that are challenged with learning disabilities. Teach students life skills responsibilities, shopping, washing dishes clothes. Also assist teacher to maintain classroom management and as well as to follow curriculum carried via I.E.P.s’

Cicero Public School District 99 Cicero, IL 10/2013 – 01/2015

Program Assistant - Teach, mentor and assure safety for students that are within ESY

structured environment. Responsibilities are to work with each student on a 1:1 basis to

maintain management within the classroom. Assist Lead teacher to carry out students’

I.E.Ps’ on a daily basis. To help assure a positive and successful environment at all times.

Delta T- Group, Inc Oakbrook, IL 10/2012 - 10/2013

Paraprofessional / Substitute Teacher

Teach, mentor, and manage students’ within an educational environment, as well as in other facilitated systems.

Behavioral Staffing – Easter Seal Chicago, IL 09/2010 – 08/2012

Substitute Teacher/ Paraprofessional 1:1

Taught and mentored students in an Academic Therapeutic Curriculum specific for Autistic students.

Assisted in a tailored base curriculum was created to motivate a stimulating educational setting.

Proviso School District 209 Hillside, IL 08/2008 – 06/2010

Bellwood District 88

Substitute Teacher - Taught and mentored the development, and education of school age children from Pre-K to 12th Grade. Special events, and other related school activities.

Catalyst Charter Schools Chicago, IL 09/2008 – 06/2009

Substitute Teacher - Taught and mentored the development and education to students’ from Pre-K to 6th Grade. Worked in an urban setting in special events, also other related activities. Mentored students’ on a 1:1 base need. Adhered specifically on their I.E.P. s

Staffing Now – Agency Oakbrook, IL 02/2006 – 11/2007 CTU – Online University - Admissions Advisor Advised prospective students’ course information with a variety of educational programs; assisted Students’ that qualified into specified degreed programs, and worked in a call center-sales environment. Maintained a rapport and relationship with clients’ through-out the entire school experience



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