Administrative Assistant Customer Service
Resume:
Glenda Pullom
**** ******* **., ***. *, St. Louis, MO 63146
Greetings,
Upon examination of my resume you will find that I have extensive experience as an Administrative Assistant in various office environments with emphasis in the financial arena. My capabilities require a wide range of knowledge and organizational skills including; directing and assisting clients/customers; resolving administrative problems and inquiries; composing, editing, and proofreading correspondence and reports, and preparing a large range of administrative documents, spreadsheets and presentations.
In addition, I have an extremely strong work ethic and the self-motivation to get the job done. I believe that I have a firm foundation from which to build a mutually beneficial career with your organization.
I would appreciate an opportunity to meet with you in person in this regard at a time convenient for you. In the interim, I thank you for your consideration to this inquiry.
Respectfully,
Glenda Pullom
Glenda Pullom
1632 Fontana Dr., St. Louis, MO 63146
ac17w2@r.postjobfree.com
Summary:
Administrative Professional with several years’ experience working in the Finance/Banking industry.
Familiar with handling confidential information, proofreading correspondence and reports, and preparing a large range of administrative documents, spreadsheets and presentations.
Proficient in MS Office (Word, Excel, PowerPoint and Outlook) SharePoint, Access, Concur, Adobe Acrobat.
Professional Experience:
Express Scripts – Mindlance October 2016 – October 2017
Accounting Clerk (Contract)
Compute, classify and record numerical data to keep financial records complete and perform data entry using Oracle.
Assist processing daily checks and prepare mailings. Perform basic accounting functions of accounts payable and receivables.
Research problems and complaints and identify and correct errors.
University of Texas at MD Anderson Center January 2014 – July 2016
Administrative Assistant
Support of three pathologists with complex assignments and timely submissions of required documentation and customer service support. Process expense reports using Oracle, domestic/international travel arrangements through Concur, reconciliation of invoices, document attendance request and maintain calendars.
Conference coordinator, transcribing dictation and responding to patient diagnosis inquires.
Prepare complex word documents, Excel spreadsheets and PowerPoint presentations, including formatting tables, charts, graphs and images.
Macquarie Bank – Michael Page October 2013 – January 2014
Administrative Assistant (Contract)
Processing invoices, cash reimbursements and American Express expense reports thru PeopleSoft for department of 48.
Order department office supplies on-line through Oracle.
Coordinate new employee set up.
US Bank Home Mortgage - Modis March 2012 – May 2013
Administrative Assistant (Contract)
Assistant to the Regional Operations Manager.
Verifications of employment, insurance, payoffs and flood certification.
Review mortgage file, copy and submit to underwriting for finalization.
Mortgage cancelations and data entry through NetOxygen mortgage system.
Ameren (Union Electric) June 2010 – December 2011
Administrative Assistant (Contract)
Assistant to the Superintendent of Operations.
Process FMLA attendance and submit forms.
Prepared monthly and quarterly activity reports for corporate office, edit and maintain daily complex reports.
Web site development, update and loading plant site using Sharepoint.
Anheuser Busch
Administrative Assistant (Contract) November 2009-February 2010
Assistant to the Global Mobility Manager.
Reorganize international personnel records using Excel to a more user friendly system.
Create reports, spreadsheets and forms to be generated by Global Mobility.
Ascension Health - Ajilon April 2008 – May 2009
Administrative Assistant (Contract)
Edited documents, spreadsheets, charts and graphs using Excel, PowerPoint and Word.
Coordinated meetings, conference calls, travel 4support for a department of six (6).
Internet research for material needed for presentations and focus groups.
Ajilon Office November 2006 – April 2008
Administrative Assistant (Contract)
Domestic and international travel arrangements for a department of 8.
Corrdinate internal and external meetings, seminars and conferences.
Create and edit Excel spreadsheets, PowerPoint presentations and record and prepare meeting minutes.
Bank of America September 1997 – May 2006
Administrative Assistant
Education:
O'Fallon Technical High School - Diploma
Florrisant Valley Community College - No Degree
Real Estate License – 10/2006 – Thomas Azar Real Estate - Expired
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