NATURAL RESOURCES TECHNOLOGY DEPARTMENT OF MHCC • CLIENT
Art Director
• Logo creation
• Concept and image direction
• Development of promotional materials
• Research into production of materials
PERCEPTIONS MAGAZINE • CLIENT
Concept and Production Artist
• File production of promotional poster
• Design layout of print book
• Build print file for production
02/2017-06/2017• THE ADVOCATE • GRESHAM, OR
Graphic Designer
• Design and construct graphics for newspaper production
• Assist with cover and layout development
10/2015-02/2017 • MHCC SUSTAINABILITY TEAM • GRESHAM, OR Graphic Designer
• Design and construction of logos and other brand identifiers
• Design of fliers and educational posters
• Minor web design
• Provision of custom illustration
01/2015 – 09/2015 • XEROX BUSINESS SERVICES • GRESHAM, OR Customer Service Representative
• Advanced issue analysis, strategy recommendation and issue resolution
• Troubleshooting and diagnosis of device and service issues
• Programming and replacement device assistance
06/2014-10/2014 • CITY OF KNOXVILLE ADA OFFICE • KNOXVILLE, TN Office Intern
• Data entry
• Data analysis and organization
• Chart and form design for internal ADA office use 6/2009 – 8/2013 • SITEL CORPORATION • OAK RIDGE, TN Member Service Representative
• Provide internal team promotional materials such as logos and custom illustration
• Assist new agents with understand policies and procedures
• Assisting new agents acclimate to the production floor environment 4/2008 – 3/2009 • US CELLULAR • KNOXVILLE, TN
Customer Service Associate
• Information analysis issue resolution
• Assist customers in programming and setting up new equipment on their account
• Diagnose and troubleshoot service issues with equipment 09/2015 - 06/2017 • MT. HOOD COMMUNITY COLLEGE • GRESHAM, OR
• Associates of Applied Science in Graphic Design
TECHNICAL SKILLS
Microsoft Word
Microsoft Excel
Microsoft Powerpoint
Microsoft Access
Microsoft Outlook
Adobe Illustrator
Adobe Photoshop
Adobe InDesign
SRM
22747 ne halsey st
apt 76
fairview, or 97024
ac17vv@r.postjobfree.com
www.senmaxdesigns.com
RELEVANT EXPERIENCE
EDUCATION