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Sales Customer Service

Location:
Toronto, ON, M9B 6M1, Canada
Posted:
September 08, 2017

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Resume:

Alan Latham

***-**** ****** **. *, Etobicoke Ont. M9B 6M1

Phone: 416-***-**** – Email: ac17sj@r.postjobfree.com Summary

Talented leader with excellent client and project management skills. Results oriented with a strong ability to communicate effectively with technical, executive, and shop floor audience. Possessing a strong background in Engineering with a desire to achieve positive outcomes.

Accomplishments and Highlights

In 2008 took control of a warehouse that had lost $300K per year and eliminated negative variance.

Reduced inventory level from high of $5M to $2.5M in 18 months

Managed the integration of $1 Million of inventory from closed warehouse into current location.

Planned, initiated and completed project to reduce warehouse space by 50%

Created and Instituted new lean purchasing and receiving processes for entire division supply chain.

Reduced replacement parts lead times from avg of 4 weeks to 2 weeks through leaner, value added process improvement.

Lowered COGS 10% in first year.

Collaborated with Engineering and Production floor to institute smoother work flow resulting in organizational efficiencies

Reduced costs and lead times on all standard equipment projects by 10%

Created Health and Safety reporting procedures and lead JHSC activities Experience

Production Manager

Jan 2012 – May 2016

Samuel Strapping Systems – Equipment Division

Direct and lead all production operations within division

Hiring of new employees

Lead Division Health and Safety operations

Manage division purchasing capabilities

Plan materials and inventory for production projects using ERP (JDE)

Plan worker resources for production projects using MS Project and Excel

Responsible for quality of parts and equipment shipping from facility

Manage division shipping/receiving dept.

Manage spare/replacement parts sales

Lead Continuous Improvement initiatives within division

Financial reporting and analysis of production projects Material Control Manager

July 2008 – Jan 2012

Samuel Strapping Systems – Equipment Division

Supervising and Managing a team of 6

All duties required in hiring process

Managing division purchasing capabilities

Responsible for $8 Million in purchasing per year.

Sourcing new vendors

Travelling to vendor locations and assessing capabilities

Obtaining best pricing and negotiating discounts

Managing division shipping/receiving departments

Managing division inventory

Control SKU system

Leading yearly physical count of inventory

Monitor inventory levels and determine EOQ based on demand forecast

Created inventory replenishment plan for buyers; monitors buyer efforts

Managing organization's spare parts sales to customers

Liaise with customer service, sales and customers

Sales $3 Million annually with a COGS of $1.5 Million annually

Quotes new equipment parts sales

Controlling supply chain process through using ERP and control charts

Financial analysis of production and project material costs

Communicate with key stakeholders in sales, accounting, management, engineering and shop

Handling RFQ's for machine projects

Updating the ERP (JD Edwards) system

Scheduling machine design and production projects

Coordinates with foreman regarding project schedules

Leads efforts of Production Coordinator

Uses CPM,Gantt charts and network diagrams

Leading Continuous Improvement efforts with Division with regards to material and production processes Mechanical Designer

May 2000 – July 2008

Samuel Strapping Systems

Worked as a senior mechanical designer with duties also pertaining to coordination of an engineering and production process.

Layout machine sub-assemblies, machine conversions, and machine systems in accordance with technical specifications, using AutoCAD Mechanical.

Liaise with sales, service and customers to acquire necessary technical information.

Perform complex engineering calculations

Prepare technical charts, graphs, and other media using current software’s.

Prepare mechanical drawings and Bills of Materials using current software.

Select necessary purchased components from technical data.

Break down specific work orders to identify overruns in terms of engineering time.

Quote on machine sub-assemblies, machine conversions, and full machine systems.

Scheduled shop production

Created Gantt, WBS, Network and CPM diagrams

Used and ERP to coordinate material needs

Education

Bachelor of Applied Science – Technology Management Bemidji State University of Minnesota, 2008

Graduated with Honours

Mechanical Engineering Technologist - Design

George Brown College, 2000

Graduated with Honours



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