Customer Service Manager
Resume:
Germantown, TN *****
ac17pb@r.postjobfree.com
ENCHANTRA CARTER
OBJECTIVE
Staffing Coordinator who communicates and effectively collaborates with all levels of personnel by relying on excellent interpersonal skills, outstanding customer service, and a solid expertise in human resources. Self-starter with unsurpassed analytical, organizational, and project management. Expertise in recruiting, hiring, and the software systems that are used to support these operations. I am looking for a position where I can thrive and continue to learn new skills needed to grow within the company.
SKILLS
Reliable and trustworthy
Excellent customer service and communication skills
Leadership, strong interpersonal, and problem-solving skills
Ability to maintain control in a fast-paced environment where tasks are frequently changing
Excellent computer skills
Recruiting with selection techniques
Background checks and Drug screening process
Excel Experience
Web-based sourcing/recruitment
Applicant Tracking systems
Pay roll spreadsheets
Ability to multi-task and prioritize effectively
Extensive knowledge of staffing and placement services
Office terminology and application
Medical Terminology and application
HIPAA / OSHA
CPR / First Aid
WORK HISTORY
STAFFING COORDINATOR, SWIFT STAFFING, TUPELO, MS
August 2015 – Current
Manage all phases of recruitment and adhere to the Swift Staffing job order process
Utilize social networks and data base systems to find qualified candidates
Maintain an accurate candidate tracking system
Conduct employment screening interviews for all levels and types of employment
Communicate with a variety of people and their needs to quickly assess their skills for job placement
Verify degrees, certifications, and qualifications
Manage staffing needs, recruitment, job postings, selection processes and hiring
Develop creative recruiting strategies to meet anticipated staffing needs
Inform applicants of the application statues
Manage new employee orientations and the drug screening processes
Develop and maintain effective relationships with co-workers, job applicants, employees, and clients
Maintain ongoing contact with applicants, new employees, and clients
Communicate the duties, compensation, benefits, and working conditions to new employees
Serve as the primary employment consultant on designated accounts which requires constant communication with the clients to ensure all needs are met and job orders are filled
Communication with clients to understand the duties of the job, required skills, and the environment of the company
Work closely with all team members to ensure all job orders are filled in a timely manner
Surgical Technologist, North MS Medical Center, Tupelo, MS
September 2010 – August 2015
Gathered all supplies and equipment needed to perform the procedure properly and effectively
Prepared and set up all sterile instruments and supplies needed for the surgical procedure
Sterilely gowned and gloved the surgeon
Provide Technologist support during pre-operative and post-operative periods
Position patients prior to surgery
Assisted the Surgeon during intra-operative periods
Anticipated the needs of the surgeon and the patient to ensure the surgical procedure went smoothly with no down time
Maintained and assured a sterile surgical field at all times
Performed opening and closing counts to assure all sharps, instruments, and sponges were accounted for
Applied surgical dressings
Breakdown and cleanup of the surgical field and equipment
Properly dispose of sharps and biohazard materials
Carried out regular checks of the operating equipment
Work closely and effectively with team members to ensure the best quality of care for our patients
EDUCATION
SURGICAL TECHNOLOGY, ITAWAMBA COMMUNITY COLLEGE, TUPELO, MS, 2011
Graduated with Special Honors
Overall 3.5 GPA
Classes in Computer Technology, Excel, and Computer Concepts
REFERENCES
RENEE BELL
REGINAL MANAGER, SWIFT STAFFING
LINDSAY WHITLOCK
STAFFING COORDINATOR, SWIFT STAFFING
LAUREN ROOKS
Staffing Coordinator, Swift Staffing
JUDAH ASKEW
Surgeon, Minneapolis Heart Institute, Abbott Hospital
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