NANCY E. DOUDELL
***********@*****.***
SUMMARY
* Processed purchase orders for various commodities and services (MRO)
* Worked on and completed Expense Reports
* Performed data entry for a variety of software (i.e. PeopleSoft; SAP; Wise Agent; QuickBooks;
Drop Box; Maximo; Ariba; Agile, etc.)
* Managed online calendars for managers and contractors
* Oversaw Event Planning
* Completed Invoice Reconciliation by working closely with AP
* Coordinated and negotiated contractual agreements
* Expedited requisitions into Purchase Orders
SKILLS
Invoice Reconciliation Manage Calendars
Process Requisitions Data Entry
Process Purchase Orders Negotiate contracts
Create Receivers Great Customer Service
EXPERIENCE
10/2015 to 09/2017 Intermediate Clerk; Executive Secretary & Customer Service Representative (Contractor)
California Water Service Company San Jose, CA
Maintained the front desk and reception area in a neat and organized fashion; Served as central point of contact for all outside vendors needing to gain access to the building; Planned meetings and prepared conference rooms; Dispersed incoming mail to correct recipients throughout the office; Supplied key cards and building access to employees and visitors; Made copies, sent faxes and handled incoming and outgoing correspondence; Created PowerPoint presentations; Organized files, developed spreadsheets, faxed reports and scanned documents; Created weekly and monthly reports and presentations for my manager; Managed the day-to-day calendar for management; Received and screened a high volume of internal and external communications, including email and mail; Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information; Expedited requisitions for internal customers, into purchase orders; Completed data entry for the Fleet Management information received from DMV; Updated Certificates of Insurance and W9's against invoices; Worked closely with suppliers on orders status and follow-up documents; Worked on Expense Reports; Managed telephone calls with customers, to include setting up accounts and researching billing issues; Set up Field Activities for customers when High Bill or Leak Investigations are needed.
02/2015 to 06/2015 Executive/Personal Assistant (Contractor)
Holiday & Co., Inc. Campbell, CA
Managed online calendars and organized meetings & travel for CEO; Performed extensive data entry to Wise Agent, QuickBooks, Drop Box and additional company software; Oversaw Event Planning; Worked as a team member for "Staging" homes; Purchased Staging and packaging supplies; Completed invoice reconciliation on purchases made for "Staging"; Coordinated and negotiated contractual agreements on multiple storage facilities used to hold "Staging" materials; Set personal appointments for CEO and family members.
06/2014 to 12/2014 Operations Administrator (Contractor)
Next Step Redwood City, CA
Managed Client Agreements to insure accurate contract and billing terms; Ensured Statements of Work were signed and processed; Updated and reconciled Billing and A/R Aging Reports; Processed internal documents and submitted deposits to the bank; Updated calendar for CEO, Marketing and various other managers; Took meeting minutes, drafted and disseminated them; and Scheduled monthly and bi-monthly meetings, working with other
administrative associates of high profile city and government officials, to arrange offsite meetings.
06/2012 to 12/2013 Sr. Data Analyst/Purchasing Vendor Add Associate
Genentech (Contractor) South San Francisco, CA
Created vendor master files in SAP, for both US and International, at a rate of 20 to 30 submissions; Performed vendor data audits to ensure SOP format is accurate; Continuously updated vendor information in the data file, to stay in compliance with the companies Service Level Agreement; Acted as a subject matter expert in regards to the vendor add process.
05/2010 to 12/2011 Buyer / Administrative Assistant (Contractor)
SRI International Menlo Park, CA
Reviewed and analyzed purchase requisitions for service contract and subscription/publications renewals, and for laboratory supplies/chemicals for government projects; Updated and maintained database; Worked closely with internal and external customer and suppliers, to obtain quotes for purchases for
projects; Expedited order status with suppliers and customs officials; and reconciled invoices with suppliers and accounts payable.
04/2008 to 07/2009 Buyer / Expeditor / Material Handler / Administrative Assistant (Contractor)
Intuitive Surgical, Inc. Sunnyvale, CA
Processed purchase requisitions for engineer requests and database status reports; Updated and maintained supplier database post physical inventory reviews; Worked closely with NPI Buyer/Planners to ensure order placement and expedite follow-up on invoices.
10/2007 to 02/2008 Buyer / Administrative Associate
Accuray, Inc. Sunnyvale, CA
Purchased MRO and MRP supplies; Processed Requests for Quotes and Purchase Orders; Updated and maintained supplier database using Great Plains software and Excel spreadsheets; Assisted in preparation for internal and external audits; Worked with company legal department, to ensure that suppliers had W9
Forms, ISO Certifications, quarterly report cards, and Confidential Disclosure Agreements on file.
EDUCATION AND TRAINING:
Word Processing Secretary
Dorsey Business School Roseville, MI, USA
Received Certificate of Completion
Bachelor of Arts - Speech / Theatre
Upper Iowa University Fayette, IA, USA
Member of Reserve Officer Training Corp
PROFESSIONAL / PERSONAL AFFILIATIONS:
Institute for Supply Management (ISM) Membership; LAMP Member; Singers Around The Bay (SATB) and St. Christopher Church Choir member; Church Services Associate; American Cancer Society Volunteer - Relay For Life.