Customer Service Criminal Justice

JENNIFER J. DIALS

**** *** **., ********, ** **224 614-***-**** ] ************@*****.*******.***

SUMMARY

Dynamic people-person seeks employment to utilize and expand secretarial skills and criminal justice education.

SKILLS

Languages

Bilingual Spanish/English with excellent written and verbal command of both languages

EXPERIENCE

August 2003 to present

Server, Tee Jaye’s Country Place Restaurant

Greet guests, make them feel comfortable and provide exceptional service to make their visit special and invite return business

Knowledge of extensive breakfast, lunch and dinner menu and ability to describe and explain accurately items to guests

Effectively communicate with a variety of populations including guests, cooks, and management as well as other servers

Provide superior customer service in a high volume, fast paced restaurant setting

Extraordinary ability to multi-task, handling a wide range of situations simultaneously

February 2015 to present

Secretary, Junior’s Landscaping

Greet visitors and callers handling inquiries and directing to appropriate personnel

Schedule appointments

Act as liaison between customers and service providers ensuring accurate relay of information and providing friendly and effective customer service

Maintain paper and electronic filing systems

Compose, type and distribute correspondence as required

EDUCATION

2012

Associate’s Degree, Criminal Justice University of Phoenix

JENNIFER J. DIALS

1829 Huy Rd., Columbus, OH 43224 614-***-**** ] ************@*****.*******.***

REFERENCES

Mike and Sharon Weber ] 5039 Sharonhill Dr., Columbus, OH 43235 ] 614-***-**** ] *************@*******.***

James Wilson ] Office of the Sherriff’s Department Columbus, OH ] 614-***-**** ext. 113 ] *******@****.***

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