Six Sigma Human Resources
Resume:
Glynda Thornell
Victoria, VA **974
********@*****.***
Phone: 434/696-1791
Fax: 434/696-1791
Mobile: 434/247-2854
Profile
Able to handle challenges, with proven history of increased productivity.
Experience
CONTINUOUS IMPROVEMENT
Process Improvement. WhiteWave Foods Company. 2007 - 2009.
•Responsible for the support and integration of Six Sigma efforts at the site which includes driving existing Six Sigma effort at the location to meet annual productivity targets while fostering a Six Sigma culture change throughout the site across all areas.
•Acted as an internal consultant for location to lead, define, and develop continuous improvement and redesign activities by providing expertise in Six Sigma tools.
•Coached and championed functions to identify and implement opportunities to improve program and process effectiveness.
•Planned and coordinated training to others who supported the execution of Six Sigma strategies and tools.
•Leads problem-solving efforts to improve quality and eliminate waste/cost of poor performance at the local level.
•Applied statistical methods/analysis to improve process capability, reduce process variation and optimizes break-through performance.
•Design, drive and perform operational analysis of business processes. Drive and track these projects to successful completion.
•Documented and institutionalized using controls and scorecards to ensure lasting project benefits. Identifies and leverages best practices across the organization.
•Identified key elements of process improvement and partners with process owners to deliver sustainable and repeatable change. Develops and prepares metrics and related reports.
•Provided technical direction/guidance to personnel as required.
•Networked and shared best practice with other locations.
FINANCIAL MANAGEMENT
Financial Specialist. Accountemps Salaried Professional Service. 2005 – 2014
.
•Full-time Consultant
•Assignments to include:
Senior Accountant – Nycom, Inc.
Staff Accountant – Philip Morris International
Home Services Specialist, Loan Processor – Bank of America
Production Accountant - WhiteWave Foods Company
Staff Accountant - Brown Forman Corporation
Interim Director of Finance - Wesley Village.
Controller. Holman Plumbing. 2002 - 2005.
•Responsible for financial and monthly management of accounts – budgets, forecasts, business plans, secretarial duties, insurance, fixed assets and operating equipment.
•Also responsible for general management of accounting, human resources and payroll staff members.
•Responsibility also extends to the day to day control of cashing up procedures as well as revenue reporting and control of cash management.
Controller. Ferguson Enterprises. 2002
•Cash and Budget and the financial duties associated with branch operations.
•Payroll (including local, state, and federal taxes with respect to negative checks).
•Collection of open accounts.
•Extension of credit.
•Human Resources to include background investigations, new hires, counseling, and terminations.
SENIOR TEAM MEMBER
Human Resources Manager & Assistant Controller. Holman Plumbing. 1999 - 2002.
•Administers human resources activities and programs, including: recruitment, testing and selection, employee benefits, training and development, classification, compensation, employee and labor relations, performance evaluation and management, workers’ compensation claims, personnel and administrative policies and procedures.
•Manages employee benefit programs, including: medical, dental, retirement, deferred compensation, life insurance, short and long-term disability, flexible benefit plan and employee assistance program.
•Conducts personnel related studies and surveys; performs research and analysis; prepares various reports, memos and correspondence and makes recommendations to management regarding human resource related issues.
•Conducts or supervises job analyses and evaluations.
•Develops job descriptions, classification and compensation reports, personnel policies and procedures and training and development materials.
•Prepares job announcements, advertisements and other recruitment materials.
•Participates in the development, implementation, and maintenance of management and administrative improvements and organizational changes.
•Maintains personnel records and files; prepares and processes personnel action forms.
•Manages and processes workers’ comp claims with third party administrator.
•Performs other duties as assigned or required, assistant to controller.
PROJECT COORDINATION
Office Manager. Turner Universal Construction. 1998 - 1999.
•Managed set up of new project field office.
•Managed all areas of general office to include monthly AIA Billing (payment application), waivers of liens, certified payroll, approved all invoices generated by jobsite office, processed subcontracts, certificates of insurance and maintained monthly financial reports.
Project Engineering. Norment Security Group. 1997 - 1998.
•Engineered very large and complex jobs to include security and non-security hollow metal doors and frames, security and non-security hardware, compressed air system, pneumatic locks and sliders, and detention glass.
•Prepared and submitted documentation such as proposals, progress reports, submittals, reports or other contractual requirements.
•Negotiated subcontractor requirements within budgetary and specification constraints.
EMERGENCY MEDICAL SERVICES
EMT - Paramedic. Victoria Fire & Rescue (Volunteer). 1986-Present
Paramedic. HCA, Inc. Johnston Willis ED. 2016-2017
Paramedic. Centra Patient Transport Service. 2015-2016
Paramedic. Charlotte County Rescue Squad. 2014-2016.
EMT - Paramedic. Brunswick Volunteer Rescue Squad. 2010-2015.
Computer Skills
SAP, PeopleSoft, Great Plains, MAS 90, Peachtree, QuickBooks, Specialized Clinician, Paychex, NaVision, Quattro Pro, Masterbuilder, Timberline, Computerease, Sirius, Auto CADD, Primavera SureTrack, Lotus, Lotus Notes, WordPerfect, Prodagio, Talsico, MS Office, Visual Basic and SQL (Highly proficient).
Education
Business Administration with minor in Accounting. Eastern Kentucky University, 2002.
Bachelor of Nursing. Midway College, 2000 - 2001
SAP Operations Accounting & Road Map Training. WhiteWave Foods Company, 2007 & 2008.
Poka Yoke. Kaizen, 2007.
Lean Manufacturing. VPMEP, 2008.
Six Sigma Total Quality Applications. JMU, 2007.
Six Sigma Fundamentals. JMU, 2007.
EMT-Paramedic, SVCC, 2010
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