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Customer Service Life Insurance

Location:
Bakersfield, CA
Salary:
open
Posted:
September 07, 2017

Contact this candidate

Resume:

Shahbaz Hasnain, MBA

**** *** *** ****

Bakersfield, CA 93312

559-***-****

ac17dz@r.postjobfree.com

CAREER FOCUS

Financial Analysts / Analyzing assets / Resolving Budget/ Product Support Risk Management/ Account Management / Health-care Management

PROFESSIONAL PROFILE

Customer service oriented professional with 10-year background in customer relationships, sales, problem prevention and troubleshooting. Strong analytical skills; support operations through analysis of key performance indicators and trends. Consensus-driven communicator; liaise across various business units and promote organizational success. Rapidly adapt to new technologies and possess expertise with MS Word, PowerPoint, Excel, Access, and broad range of statistical software.

KEY STRENGTHS

• Clients Needs Assessment • Analyze Ledger account • Account Management

• Customer Satisfaction • Administrative Support • Strategy Management

• Customer Retention • Order Processing • Product Support

• Service Benchmarks • Document Management • Solutions Selling

EXPERIENCE

Manager in Success Goods Market, February 1997- 2014

Payroll

Financial Analysts

Deposits

Hiring,

Gas purchasing inventory

Check mail, and keep track of all the office bills are paid

Prepared, maintained, and submitted reports and records, such as budgets and operational and personnel reports.

Made recommendations to management concerning staff and improvement of procedures.

Financial Representive, New York life Insurance Company, Dec 1, 2014- Present

Financial Analysts, Design Financial Needs Assessment Plan. Educate and provide information of Financial planning, Annuities, Long-term care, Life insurance protection, college funding, Retirement Planning, Business planning using life insurance, Estate planning, leaving a legacy

Recruiter/Trainer @ AmeriPlan USA, June 2014- December 2014 (Part-time)

Provide high quality and affordable medical care, dental care, prescription drugs, vision

Provide discount on medical prescription and monitor Medicare and Medi-Cal data.

Teach communication skills

Health Educator, California Endowment, October2007- December 2008

Educate community members about Diabetes diagnostic, treatment and resources

Responsible for creating PowerPoint presentation on Asthma to inform community members

Formatting forms needed for project, created informational health board

Computer Skills:

• Proficient in call center data entry and order processing systems such as SORD and point-of-sale programs such as Aloha.

• Competent using software including: Windows, Microsoft Office Suite, E-mail, Firefox, and the Internet.

• Computer assembly, PC hardware installation and setup, troubleshooting / problem solving, performing daily backups and restoring data. Shipping and Receiving Clerk

EDUCATION

California State University Fresno

Bachelor Science in Community Health Science (May, 2006)

Walden University

MBA in Financial Management and Healthcare Management (May, 2014)

Certification

HIPPA Awareness for Healthcare Provider

California Child Health and Safety

Life/ Health License # OK02058



Contact this candidate