Thomas Steele

**** ******** **.

Green Cove Springs, FL. 32043

ac17aq@r.postjobfree.com - 904-***-****

https://www.linkedin.com/in/thomaswsteele/

A top-performing distribution and production manager along with internal and external sales, inventory and warehouse professional credited with combining sales, marketing and business development expertise to deliver substantial revenue growth in highly competitive business markets. Strong expertise in cold-calling as well as leveraging existing networks, and proactively hunting and tactfully closing new accounts. Highly accomplished in consultative selling and ability to build and maintain relationships, using stellar product knowledge. Leader in organization, production, quality control, personnel safety and security, in full compliance with policies and procedures. Logistics and fleet management, with scheduling, budgeting, and training expertise.

WORK EXPERIENCE

Distribution Manager Building Component Supply Green Cove Springs, Fl.

May 2017 – Present

Management of all personnel, equipment, inventory, and for the overall material condition of the facility.

Maximizing efficiency, productivity, and expense management. Closely monitor, manage, and approve expenses (labor, equipment, fuel, repairs, supplies, and utilities).

Participation in the branch warehouse standardization review, with the Regional Operations Manager.

Recruiting, supervising, developing, and cross-training employees on an ongoing basis. Managing work schedules and overtime and approving weekly time cards.

Develop and maintain a team work oriented environment while preserving employee morale and providing a safe and efficient work environment.

Monitoring employee productivity, conducting documented employee reviews and constructively disciplining and documenting unsatisfactory employee performance and/or inappropriate conduct.

Ensuring that all material is received, stored, pulled and loaded safely and accurately.

Minimizing and investigating product damage and handling customer and vendor returns.

Managing the physical condition of the entire facility and maintaining a relationship with the local property manager.

Managing safety programs to confirm training is scheduled, conducted and documented for all employees.

Ensure PPE standards are met at all times.

Investigating and documenting all accidents or incidents and developing processes to correct and/or prevent future occurrences

Interacting with Human Resources on the status of injured employees and restricted duty.

Understanding and compliance with OSHA standards and requirements

Maintaining and upholding the fire prevention program.

Production Manager Building Component Supply Green Cove Springs, Fl.

October 2016 – May 2017

*Manage and evaluate machine resources to ensure productivity and minimal downtime

*Oversee a workforce of 25-30 employees in the manufacturing department

*Strive to reduce expenses and increase productivity across all product lines

*Ensure all employees follow industry standard health and safety guidelines

*Set ambitious production goals and communicate them to key personnel

*Provide motivation, support and guidance to all employees

*Communicate any problems or obstacles to senior management

*Establish workflow policies that enhance speed and efficiency without compromising product safety or integrity

*Create schedules for employees to ensure optimum staffing levels

Branch Manager Certified Slings - Jacksonville, FL - October 2014 to Sept. 2016

*Help grow sales and margin 54.8% higher than previous year

*Lower total inventory dollars (inventory, dead-stock, non-stock items) from $230,000 down to $193,000 in first 2 quarters of 2016

*Lower branch overall expenses to include over-time, freight in/out, administration supplies

*Conduct training for branch personnel new and existing

*Conduct and track daily meetings for daily tasks, work to be performed

*Conduct weekly meetings with Sales team to discuss ongoing or upcoming sales, leads, losses, new business

*Customer service management – track and resolve customer compliments, complaints and inquiries, responding to customer contacts via email, phone, or mail, conflict resolution, compile data in weekly report, accurate record maintenance, escalate high priority complaints to the correct department for immediate resolution.

*Inventory management – weekly inventory cycle counts, investigate discrepancies and report loss of use and damages

*Accounts receivable – receive and process payments on account, process and issue credits, set up cash /credit accounts based on credit worthiness.

*Solicits sales with existing and potential customers and handles all associated paperwork to document those sales, quotes or other information which may need recording for future reference.

*Advises customer on equipment and materials needed and procedures to follow to complete tasks they wish to perform.

*Establish and maintain good customer relations.

*Communicate in person and on the telephone with customers, providing information on cost, ordering and delivery times.

*Production Management for all manufactured slings, quality control to ensure proper manufacturing and testing of slings

*Check accounts receivable status of accounts; talk with the salesman or credit department about past-due accounts and contact customer regarding payment as well as collect money as required. *Ensure all required paperwork is accurately completed; including coding, costing and pricing.

*Coordinate with purchasing department any product shortage or outages.

Branch Coordinator RED-D-ARC, Welderentals - Jacksonville, FL - June 2012 to April 2014

*Day-to-day branch operations and management. * Safety management, coordinating and monitoring safety policy and procedures compliance, resulting in 100 percent on all four safety audits. * Led monthly safety meetings, taught accident prevention, managed branch personnel health and safety, employee PPE, accident investigation, zero accidents or injuries during tenure. * Customer service and inquiries, conflict resolution with occasional escalation. * Communication via email, phone, fax. * Data compilation with management reporting; record maintenance. * Quote generation, order processing, order finalization through customer receipt. * Shipping logistics and scheduling via freight, truck, LTL service, local courier, UPS and FedEx, along with negotiation of delivery time and costs. * Budgeting and financials for branch, profit and loss. * Materials and supply chain management. * Inventory management and maintenance, machine/rental inventory resulting in 98 percent accuracy for parts, and 100 percent accuracy for machine inventory.

* Payroll, scheduling, overtime calculation, shipping costs, fleet management and servicing. * Accounts receivables processing, credit issuing, with success in limiting credit and increased revenues through collection process and success. * Personnel duties including recruitment, training, performance monitoring, goal setting resulting in zero turnover during tenure. * Increased branch profitability through inside and outside sales, cold calling, networking and monthly sales presentations for product use and accessories. * Educated and mentored Sales Associates and Installers to improve product knowledge. * Launched distinct campaigns that amplified revenue by 14% in 2014.

Inside Sales Representative AIR GAS USA, LLC - Gainesville, FL - November 2006 to June 2012

*Product knowledge recommending machines and gases for correct welding process to new and existing customers. * Maintained and set up over 1000 University of Florida accounts; set and negotiated contract pricing for UF accounts with daily servicing of account including route deliveries, accounts receivables, and recommended medical and specialty research gasses. * *Inventory management of gasses, hard goods with daily cycle counts, discrepancy investigation, daily report submission, inventory maintenance including liquid nitrogen for bulk tank. * Daily orders fulfilling, with reconciliation of petty cash and daily deposits. * Customer service management for University of Florida, customer tracking and conflict resolution, complaint inquiries with communications via email, phone, mail, with proper escalation of high priority complaints. * Weekly data reporting consisting of accurate record maintenance.

EDUCATION

Bachelor of Science in Business and Marketing University of Phoenix - Jacksonville, FL 2011 to Present

Associate of Science in Business Administration Everest University - Jacksonville, FL 2010

ADDITIONAL INFORMATION

Areas of Expertise

* Consultative Sales * High-Level Sales Proficiency * Inventory/Warehouse Management * Logistics Coordinator * Safety Supervision

* Product Knowledge * Competitive Intelligence * New Business Development * Integrity-Based Selling * Security Expertise

* Sales Cycle Compression * Tactful Closer * Logistics/Fleet Management * Cold-Calling Proficiency * Data Collection/Systems

* Certified Level II Rigger

* Certified Competent Person for Fall Protection Equipment

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