PROFILE

Young professional with varied experience in guest relations, marketing and

communication, looking for an opportunity to my abilities. To be in a structured administration where challenges and knowledge is increased is eventual goal. Helping others, learning quickly, teamwork, crisis management and creative solutions are situations where I thrive.

SKILLS

-Adaptable to change, with the ability to see different points of view

-Efficient workflow and effective methods; Comfortable and calm in fast paced environments

-Attention to detail, but still being able to see the big picture and end goal

-Penchant for recognizing issues before they arise; being proactive rather than reactive

-Excellent team member, recognizing the importance of strength and weakness in a team

-Prefers constructive criticism; observant of surroundings

-Ability to take initiative and maintain productivity

- Affinity for learning any software & technical competency; Typing Speed: 60WPM

-Lengthy experience with POS, IOS & Windows

EXPERIENCE

- Concierge & Resident Relations; Administrative Assistant Chateau Cupertino Retirement Residence; Cupertino, CA June 2015-Present Description:

• Greeting all guests and residents ; Answering multi-line phone, screening calls

• Managing schedule of visitors, activities and tours; Coordinating with drivers to schedule resident transportation to appointments

• Assisting managers in daily tasks and performing activity set ups; Prioritizing work orders, entering and filing emergency forms

• Supervising and training front office staff, purchasing and controlling inventory of office supplies

• Critiquing performance of sales and preparing write ups; Coordinating and providing tours for Marketing & Sales Department; Reaching out to prospects; Designing welcome packages; Preparing and conducting welcome meetings every month

• Performing duties as company liaison meeting with clients and business partners

• Managing company website and social media, designing and purchasing marketing products; Maintaining resident General Store; Recording budget and profit of General Store inventory

Camille Miller

ac1771@r.postjobfree.com

408-***-****

2275 S. Bascom Ave. #602 Campbell, CA 95008

-Guest Service Representative, Crafter, Shift leader, Wedding Specialist Nothing Bundt Cakes, Willow Glen June 2011-2015

Description:

• Promptly greet all guests, engage in sales,

• process transactions and orders on POS system;

• Managing all ticket orders, prioritizing orders, coordination with BOH,

• ensuring all products and retail meet corporate standards,

• training new employees, attending meetings with managers, conducting employee reviews;

• Assisting wedding parties with orders; consulting with vendors regarding deliveries, design and coordinating decor.

-Hostess,

The Mynt Fine Dining Indian Restaurant; San Jose, CA February 2010-June 2011 Description:

• Greeting and seating guests; balancing reservations, managing flow of tables for each server

• Assisting servers and other members of team; Ensuring all guests received extraordinary service. Accepting all take-out orders, placing in POS system and handling transactions

EDUCATION

Del Mar High School; Class of 2010

San Jose City College- 2016-Present- Emphasis in Business Management & Health Care Administration

References

Marie Louise Cates-Chateau Cupertino-Current Director of Sales & Marketing -408-***-****

Toni Gonzalez-Chateau Cupertino- Activities Manager- 408-***-**** Lee Diatingkin- Apple Inc.- Former Employer as Nanny-847-***-**** Angela Simas- Nothing Bundt Cakes-Franchise Owner-408-***-**** Jennifer Positeri- Manager at Nothing Bundt Cakes-408-***-**** Jill Kozerki- Western Digital-Former Employer as Nanny-408-***-****

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