ART TREJO

Rancho Santa Margarita, CA

ac16tz@r.postjobfree.com • 949-***-****

Spanish • English • Conversational Portuguese • Basic Italian CORE KNOWLEDGE SUMMARY

• In-Flight Entertainment and

Satellite Connectivity Expertise

• Airline/Avionics Program/Project

Management

• MRO Maintenance, Repair and Overhaul

Expertise

• Business Development • Aerospace Customer Support Management • Quality Improvements

• Transformational Leadership • Motivational Speaker • Emotional Intelligence

• Strategic Planning • P&L Management, Cost Containment • Corporate IT Development Initiatives

• Vendor Management • Selling Professional Services • Technologist Deployment Expertise

• Mission Critical Solutions

• Off Shore App Development

• International Product Management Expertise

• Outsourcing, Systems Development

• Relationship Management and Building

• Project cost Performance

PROFESSIONAL WORK HISTORY

AVIONICS, AEROSPACE AND MANAGEMENT CONSULTANCY SERVICES 2013 - Current Consultancy Services of In-Flight Entertainment and Satellite Connectivity, Avionics, Aerospace, Emotional Intelligence, Management Practices, Organizational Leadership and Performance VP Marketing and Senior Principal Counsellor

Consultancy services about aerospace, avionics, and airlines in In-Flight Entertainment and Connectivity, Robotics and IoT. Consultant to high-level leaders on Organizational leadership performance, Mentor and Coach on Emotional Intelligence to improve organizations. GUIDE POINT 2013 - Current

Technology provider connecting clients with vetted subject matter experts from global expert professional network leveraging the insights and perspectives by expert advisors to stay informed and make better business decisions. Senior IFEC and Avionics Advisor

Consultancy services in aerospace, avionics, and airlines of In-Flight Entertainment and Connectivity, including media content management.

RIDGETOP RESEARCH 2012 - Current

Ridgetop provides best of breed primary research platform for a select group of institutional investment firms. Senior Avionics Consultant

Consultancy services in aerospace, connectivity, MRO, avionics, and airlines of avionics, including In-Flight Entertainment and Satellite Connectivity, including media management and monetizing strategies. KONTRON 2016 – 2017

World’s leading supplier of embedded computer technology and In-Flight Entertainment and Satellite Connectivity technology Program Manager – Avionics, Defense, and Transportation Responsible for managing the overall program for Kontron's avionics, managed all companywide tasks required to support the customer's program and/or requirements, managed and responsible for the overall success of the program. Selected Achievements:

• Leaded multiple avionics / airlines IFEC programs activities from all divisions around the world with cross-functional teams, including suppliers and contract manufacturers to address customer requirements and lead contractual negotiations, sales, and marketing actions.

• Leaded avionics program scope, schedules, revenue and cost containment to ensure profitability targets and program milestones and deliverables were achieved

• Leaded software/hardware development and implementation of new/current products required to support Avionics/Defense programs, including manufacturing, all phases of development program from product inception, all phases of development through end of life.

• Managed/Negotiated customers’ requirements and contracts; managed implementations based on contractual obligations.

• Leaded sales, marketing, engineering, sales, supply chain, product design, customer service, and quality assurance of Avionics/Defense programs.

• Leaded product qualification airline certification applicable airworthiness standards across world regions, including Robotics and IoT

• Leaded customer business reviews, mentoring team members and stakeholders. Risk Mitigation Management. Established program reporting for corrective action in problem areas before they occur, proactively developed contingency plans for risk mitigation.

• Leaded Avionics business development activities, Bid and Proposal development, and program definition, including support and repairs around the world.

PANASONIC AVIONICS CORPORATION 2006 – 2015

Major provider of In-Flight Entertainment and Communications Systems Technical Marketing, and Sales Mgr., Senior Product Mgr., Marketing Product Mgr., Project Mgr. and Program Mgr. Selected Achievements:

• Managed In-Flight Entertainment, and Connectivity (IFEC) implementations, media content management, aftermarket MRO services, product, and project managed IFEC programs, MRO marketing, and sales of IFEC for all geographical locations. Ensuring levels of profitability were meet and assuring sales financial health while managing IFEC aftermarket, installation, and deployment professional services.

ART TREJO • ac16tz@r.postjobfree.com • 949-***-**** • Page TWO

• Managed apps deployment of passenger name record (PNR) manifest loaded into aircraft.

• Managed P&L Maintenance Repair and Overhaul (MRO) services. Managed industry trade shows.

• Managed marketing strategy of professional services sales, marketing strategy campaigns, and marketing collaterals. Leveraged Project Management and Program Management expertise partnering with stakeholders of strategic avionics programs to capture new business opportunities at targeted worldwide regions. Managed IFEC development.

• Product Designed IFEC, and Managed the automated aircraft incidents reporting system (eLog air and groundside) used worldwide. Managed UI development in Android, Java, Linux, and deployment to airlines’ fleets around the world, including geographical information systems, airline video conferencing, satellite communication, passenger surveys, connecting gate, in-seat camera video, eLog, and maintenance apps, content passenger rating, paperless cabin, on-board shopping, and many more.

• Program managed deployment of in-flight entertainment and communications products,

• Authored MRDs, and PRDs of strategic IFEC product offerings. Launched several products, including the generic solution, eXcite product, directing all implementation and worldwide deployment activities, including vendor management. UNISYS CORPORATION 2002 – 2006

Global information technology services and Solutions Company Senior Manager – High Availability Engineering Practice Progressed variety of positions of increasing corporate responsibility from Support to various strategic leadership positions worldwide, leading technology solutions, managed business development across world regions of financial, manufacturing, education, government, online retail, airlines and services. Program managed client solutions, managed professional services at several world subsidiaries. Worked at various locations, including but not limited to

• Pennsylvania - Corporate Trade Shows, and Professional Services Manager, Resource, and Enterprise Applications Manager, Critical Accounts, and Special Projects Manager, Latin America CRM.

• Russia and England – Program Manager Financial Services

• Florida and California - Latin America Professional Services Manager, GIS, and LACG Support Manager, Pre and Post-Sales Latin American Support Manager. Internationalization Project Manager, Release, Test and Quality Manager

• Australia - International ABS Support Director, South Pacific Professional Services, and Support Partner, ABS Development Mgr.

• New Zealand - 4GL International Support Director, Development Manager, Resource, and Professional Services Manager

• Colombia, Brazil, and Puerto Rico - Professional Services Subsidiary Manager, and other senior roles KEY PROFESSIONAL ACHIEVEMENTS

INFORMATION TECHNOLOGY LEADERSHIP

Transformational leader combining technology expertise with solid business acumen. Skilled at turning around underperforming teams into highly productive organizations. Media Content Management

Strategic developer; expert at aligning technology vision and direction with business strategy to drive performance and achieve superior results. Experience in Risk Management.

Proven expertise in all aspects of project management with demonstrated experience in Customer Relationship Management, Corporate-wide Marketing Programs, Enterprise Software Initiatives, Outsourcing and Off Shoring, Vendor Management and Professional Services. Mentor academic students in Robotcs and IoT.

Dedicated technology executive with a history of success in leading major IT initiatives within a variety of industries across both domestic and international settings.

Advanced communicator with demonstrated ability to lead cross-functional teams, mentoring, empowering, and motivating others. STRATEGY / LEADERSHIP / MARKETING

Leverage extensive experience and superior leadership skills in spearheading various technology initiatives to elevate operational performance and exceed corporate goals and objectives.

Motivational Speaker, Emotional Intelligence Certified Professional to Improve Organizations and project outcomes.

Business development at different world regions while improving operations, and profitability.

Provided leadership to lead Enterprise Solutions Centers and Development Groups in delivering superior services and solutions to exceed customer expectations.

Created marketing campaign and marketing collaterals, plus managed industry specific trade shows presence plus marketing message and strategy in several line of business, including but not limited to, Aerospace and Avionics, Technology, Consulting.

Drove profitability through development and implementation of demonstrations and specialty trade shows to elevate presence and visibility of organizations and products.

Steered all aspects of solutions, including source control initiatives, software requirements, and long-term corporate application strategy for major financial institutions and enterprise server solutions across Latin America, South Pacific, Europe and Asia.

Project and Programs Improvements by applying Emotional Intelligence

Led Professional Services practice delivering customized enterprise solutions and support across México, Latin America, and South Pacific. Generated savings of $12 million by reducing customer response time while increasing client satisfaction in addition to elevating in-country professional services and technical services by 17%. ART TREJO • ac16tz@r.postjobfree.com • 949-***-**** • Page THREE PROJECT and PROGRAM MANAGEMENT

Direct all phases of various programs from initial scope and design through funding and planning to implementation of media content and measurement reporting. Specialized expertise in leading international program initiatives, in Aerospace/Avionics, including aircraft satellite connectivity and IFEC.

Championed application solution initiatives and client support activities throughout South Pacific, North, and South America.

Propelled revenue growth for Latin American subsidiaries by 15% through effective management of special projects and accounts in the areas of technical services and technical marketing strategies. Agile Development and Lean initiatives.

Drove increase in consultancy and technical services new business development for subsidiaries and support centers worldwide through management of automated performance software suite for enterprise servers and application consolidation programs. TECHNOLOGY

Platforms: Linux, UNIX, Windows, IOS, Android, ClearPath.

Languages: .Net C++, C#, VB, Java, XML, HTML 5, Flash, NetBeans, Eclipse, VB .Net, Scripting, Java Script, Object Oriented methodology, COBOL, Algol, Scripting.

Databases: SQL, MySQL, Oracle, DMSII, Sybase, Access

Software: NetIQ, VMWare, RTI and BI software, Adaptive, All Windows and iOS O/S, Performance and Fine tuning software, Networking and web services technology, Apache software. Integration of current and new apps / technology, optimization, configuration, LINC, EAE, Agile Business Suite ABS, Flash animation technology, Scripting, web development, SharePoint.

Aerospace and Avionics expertise, Inflight Entertainment and Connectivity: IFEC, Satellite Connectivity, Content, Cabin Connectivity, Support, Repair, MRO, Airline Domain, media content program management EDUCATION AND CERTIFICATES

Doctorate – Management, Organizational Leadership Specialization in Information Systems, and Technology Doctoral Dissertation “EMOTIONAL INTELLIGENCE AND PROJECT OUTCOMES AMONG HISPANICS IN TECHNOLOGY” University of Phoenix, Phoenix, Arizona

Master of Business Administration – Information Technology, Marketing, and International Business University of La Verne, La Verne, California

Bachelor of Science – Electronic Mechanical Engineer, Major – Industrial Engineering and Computer Science Universidad Nacional Autónoma de México, México City, México Emotional Intelligence Certified Professional

Emotional Intelligence Training and Research Institute (EITRI) International Society for Emotional Intelligence (ISEI) Six Sigma Black Belt Certification (expired)

Project Management Professional (In progress)

PROFESSIONAL ORGANIZATIONS, MENTOR, COACH, AWARDS and VOLUNTEER Latinos in Information Sciences and Technology Association (L.I.S.T.A.), Executive Vice President of LISTA, Los Angeles Tech Council International Doctoral Empowerment Academy (I.D.E.A.), International Liaison Officer Coordinación de Programas de Atención Diferenciada para Alumnos (COPADI) Mentor at Engineering Faculty – Universidad Nacional Autónoma de México Advisory Council Member - Harvard Business Review

Associate Editor/Reviewer of scientific journals: HBR, SACNAS, ILA, EITRI, SAM, LISTA. ISEI, UOPx, UNAM, OXFORD. Research Articles published in research scientific journals Experience Unlimited Irvine – Counselor Volunteer

Award - Distinguished Alumni Award and Leadership Impact Awards for outstanding use of education to excel professionally SOCIAL NETWORKS

LinkedIn https://www.linkedin.com/in/drarttrejo

Twitter https://twitter.com/DrATrejoPhD

UOP Research https://research.phoenix.edu/users/arturo-art-trejo TED http://www.ted.com/profiles/1582045

https://www.youtube.com/watch?v=odnhG9Gt0NU

beBee https://www.bebee.com/bee/drarttrejo

Google+ https://google.com/+DrArtTrejo

Contact this candidate