B

**** ********* ********* ******, ******, FL ***97 • Home: 570-***-**** • Cell: 570-***-**** •

ac16sq@r.postjobfree.com

Professional Summary

Experienced and personable sales representative with territory management and closing experience.Computer proficient with strong communication and management skills.

Skills

Microsoft Effective leaderGeneral office knowledge Staff training/developmentSavvy communication Employee schedulingSales Consistently meet goalsMarketing Efficient multi-taskerHIPPA Laws Customer service-orientedPediatric first aid OrganizedFire safety Deadline-orientedDetail oriented Client account managementAccount and territory management Customer targetingTeam building expertise ProspectingCustomer satisfaction Internet marketingConflict resolution Highly competitiveProficiency with CRM systemsAccount developmentClient development

Work History

Business Development Specialist, 07/2017Ocean Media Solutions - Stuart Office – Stuart, FL

Increased annual revenue by recommending improvements in efficiency.Recommend operational improvements based on tracking and analysis.Perform competitor bench marking analysis and identified savings opportunities and potentialproduct enhancements.Resolve issues

Evaluate current service needs and product satisfaction levels with established customers.Negotiate prices, terms of sales and service agreements.Formulate custom business plans for incoming account managers.Manage the high volume accounts in assigned territory.Develop comparison tables of products and services by researching product pricing, ratings andperformance.Develop and maintained long-term relationships with policyholders and small business entities.

Receptionist / Office Manager, 01/2017 to 09/2017Artesian – Stuart, FL

Cross-trained and coordinated scheduling with team members to ensure seamless service.Established project control procedures such as project forecasts and cash flow projections.Established operational objectives and work plans and delegated assignments.

Reality Receptionist, 01/2017 to 09/2017Harbor Ridge Yacht and Country Club – Port St. Lucie, FL

Microsoft management and customer serviceDeveloped and maintained long-term relationships with policyholders and small business entities.Communicated regularly with territory, regional and strategic managers for daily support andstrategic planning for accounts.Researched and customized service proposals for clients.Identified and qualified customer needs, developed sales strategies and communicated this withclub manager.

Reality Receptionist, 06/2014 to 05/2016Keller Williams Reality – Tannersville, PA

Oversaw inventory and office supply purchases.Documented all customer inquiries and comments thoroughly and quickly.Coordinated between billing department and customers to resolve problems.Responded to all customer inquiries thoroughly and professionally.Referred unresolved customer grievances to designated departments for further investigation.

Ophthalmic Technician, 01/2015 to 10/2015Pocono Eye Associates

Accurately posted and sent out all medical claims.Assisted in the maintenance of medical charts and/or electronic medical record.Correctly billed medical claims for hospital.

Thoroughly researched newly identified diagnoses and/or medical procedures to expand skills andknowledge.Conscientiously reviewed medical record information to identify appropriate coding.Interacted with providers and other medical professionals regarding billing and documentationpolicies, procedures and regulations.

Pharmacy Technician, 01/2012 to 06/2015Rite Aid Pharmacy

Properly filled and dispensed an average of 300 prescriptions per day.Managed drug and supply inventories.Effectively resolved insurance rejections and other billing issues.Assisted other pharmacy staff with drug inventory, purchasing, and receiving.Monitored the medication dispensing machines within the hospital to ensure supplies were readilyavailable to clinical staff.Properly cleaned and maintained department equipment such as IV hoods.Compounded and repackaged medications, including unit-doses, topical medications and sterileproducts.Regularly stocked shelves, rotated stock and checked for expired medications.Performed technical processes required to dispense medications to patients.Managed supply procurement and management processes.

Education

DIPLOMA:Pleasant Valley High school -

DIPLOMA: Communications/Psychology,Northampton Community College - Bethlehem, PACommunications/Psychology

Additional Information

Coordinated multiple community service projects in college;Additional Awards *4 Scholarships from NCCMultiple community service awards