Steven Robert Harthun

**** ********** ***** ******, ** 41094 859-***-****

Professional Objective

A position as a Network Infrastructure Professional working for a company that values a loyal, committed employee and will capitalize on my acquired skills and experience in the field of IT Networking

Qualification Highlights

Innovative technical professional with expertise as a Network Field Support Engineer, Network Administrator, and Network Engineer with proven creativity and success.

Credentials include Microsoft Certified Systems Engineer + Internet (MCSE+I), and Cisco Certified Network Associate (CCNA). Results-oriented specialist with a superior work ethic.

Comprehensive background in the installation, configuration, management, and ongoing support of LAN/WAN networks, PC hardware and peripheral devices.

Highly experienced in the design, development and deployment of technical strategies and solutions. Skilled in working with diverse clientele to enhance service and support.

Proven expertise as a technician in providing pre-/post-installation support. Skilled in collaborating with users, vendors and support staff to maximize system operations and data availability.

Quick study with ability to rapidly achieve organizational integration and assimilate job requirements.

Energetic and self-motivated team player.

Steven Robert Harthun Resume Page 2

Professional Experience

1/01 - Present Transfreight LLC Erlanger, KY

Network Administrator/ Network Field Support Engineer

Design and install new Lan/Wan Networks

Configure, install troubleshoot, upgrade, repair and maintain servers, routers, switches, firewalls, desktop/laptop systems and peripheral components at fifteen locations in OH, KY, IN, GA., Al. and Mo.

Directly support 300+ end-users, field inquiries and escalate trouble calls, and identify and resolve technical issues. Travel frequently, supervised a coop student and train end-users.

Provide after-hours and weekend support for all U.S. operations.

Setup and configure desktop PCs, laptop systems and peripherals. Research, source and acquire hardware, Administer and support phone and voice mail systems.

8/98 - 1/01 WebMD Blue Ash, OH

Senior Field Technician

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Education / Training

Northern Kentucky State Technical School – Park Hills, KY

Certificate in Computer Science

Career Builders – Cincinnati, OH

Microsoft Certified Systems Engineer + Internet

Certified Cisco Network Administrator

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