Post Job Free

Resume

Sign in

Customer Service Manager

Location:
Tacoma, WA
Salary:
22.00
Posted:
September 06, 2017

Contact this candidate

Resume:

Karen English

Shipping and Receiving Clerk - Puratos Distribution - Bakery supply

Federal Way, WA 98003

ac16qh@r.postjobfree.com - 253-***-****

Skilled warehouse manager/worker experienced with logistics, shipping, receiving, inventory management, warehouse operations, and customer service with a solid understanding of computers including MS Outlook, Word, Excel, Windows, SAP, PC Tracs, VT/LRT Terminals and RF scanners. Authorized to work in the US for any employer

WORK EXPERIENCE

Shipping and Receiving Clerk

Puratos Distribution - Bakery supply - Kent, WA - June 2012 to Present Responsible for Logistics, product inventory, warehouse operations and shipping. Record Shipping Documentation: Perform reconciliation duties in closing trailers in shipping to include; recording seal, trailer, store and door numbers onto shipping log / manifest. Responsible for filing Certificate of Analysis (C of A) Kosher Certificate and Genetically Modified Organisms

(GMO) statements and Technical Data sheets.

Schedule deliveries with vendors to help facilitate movement of product. Posts data, encodes and transmits alphanumeric and numeric data from source documents; keys in commands to locate files; enters, stores, retrieves, and deletes information in order to update records and/or data bases. Reconciliation of inventory, statistical reports, purchase orders, invoices, receivable and packing slips and general ledgers.

Operate Radio Frequency equipment and computers for various functions. Including Operating VT/LRT terminals to assist in identification and receipt acknowledgment using Keyboard/scanner functions to keep accurate count of cartons received by vendor/SKN number. Operates various types of Material Handling Equipment including but not limited to certified forklift operation, hand- jack, pallet end-rider, and shrink-wrap machine for use in loading and unloading of inventory. Plans and performs the work involved in the receipt, storage, and issuance of supplies, materials and equipment; directs the issuance and/or the delivery of requested stock. Performed inventory audits and compared to reports in order to reconcile warehouse stock. Inspects deliveries for damaged supplies or discrepancies in quantity, size, type, and terms of the purchase orders. File company ledgers for lost or damaged product. Maintain safe work practices as outlined in the Standard Operating Procedures. CSR Manager

Pacific Distribution - Bed, Bath and Beyond - Sumner, WA - March 2010 to June 2011 Responsible for Logistics, product inventory, warehouse operations and shipping for 48 domestic, 10 Canadian store and 2 in Alaska.

Record Shipping Documentation: Perform reconciliation duties in closing trailers in shipping to include; recording seal, trailer, store and door numbers onto shipping log / manifest. Reviewed, calculated, and audited employee's time cards. Reviewed and reconciled payroll reports, keyed employees time into the time and labor system.

Posts data, types, encodes and transmits alphanumeric and numeric data from source documents; keys in commands to locate files; enters, stores, retrieves, and deletes information in order to update records and/ or data bases.

Operate Radio Frequency equipment and computers for various functions. Including Operating VT/LRT terminals to assist in identification and receipt acknowledgment using Keyboard/scanner functions to keep accurate count of cartons received by vendor/SKN number. Operates various types of Material Handling Equipment including but not limited to certified forklift operation, hand- jack, pallet end-rider, and shrink-wrap machine for use in loading and unloading of inventory. Compares a variety of documents such as statistical reports, purchase orders, receivable slips, invoices, packing slips and general ledgers to make extensions, batch totals, and to check for arithmetical accuracy and general completeness.

Plans and performs the work involved in the receipt, storage, and issuance of supplies, materials and equipment; directs the issuance and/or the delivery of requested stock. Performed inventory audits and compared to reports in order to reconcile warehouse stock. Inspects deliveries for damaged supplies or discrepancies in quantity, size, type, and terms of the purchase orders; fills requisitions and assembles for delivery; repack boxes as directed. Maintain safe work practices as outlined in the Standard Operating Procedures. Food Service worker

Applebee's, Inc - Puyallup, WA - March 2003 to October 2008 Maintained excellent customer service in a fast paced environment. Communicate effectively to other staff for timely delivery of products. Responsible for following server guidelines and follow corporate standard protocol in all areas. Maintain and insure accurate representation of all products with emphases on up-selling to maximize company profits.

Responsible for training to ensure accurate knowledge of company policies and procedures for all new employees.

Proficiency in computer order taking and use of POS system. Cashiering and money handling.

Office manager

AAA Vending Co. LLC - Costa Mesa, CA - April 2000 to February 2003 Responsible for answering all incoming calls and providing customer service to all clients. Responsible for all clerical and filing duties.

Order and Inventory control.

Dispatching and daily route scheduling.

Account payables and account receivables.

Advertising and marketing.

Payroll and timekeeping as well as mileage tracking. Vehicle maintenance scheduling.

Mail and package distribution.

Warehouse supervisor.

EDUCATION

Diploma

Decatur High School - Federal Way, WA

1989 to 1992

CERTIFICATIONS

Forklift Certified

Its only good at my current place of employment



Contact this candidate