Customer Service Administrative Assistant
Resume:
Jacqueline M. Chapski
Everett, MA 02149
ac16md@r.postjobfree.com
Objective
Highly dedicated and motivated individual with extensive administrative experience seeking a position utilizing exceptional administrative, customer service, communication and organizational skills with the ability to independently manage office operations.
Experience (Last 20 Years)
Boston University School of Medicine
Office Manager - Boston University Vasculitis Center August 2004 to June 30, 2016 l Direct administrative function of the Vasculitis Center. l Work independently to ensure the efficient functioning of the Center in meeting its day-to-day operation and long-term responsibilities.
l Provide managerial support to the Director and assist additional faculty members. l Creating and maintaining efficient office systems and practices. l Facilitate communication and interaction among all levels of staff and faculty while interfacing with other institutional department personnel, internal/external vendors. l Answer telephone and triage calls.
l Maintain record keeping and filing system.
l Manage calendar and schedule appointments.
l Arrange and coordinate meetings and seminars.
l Coordinate and arrange travel arrangements for faculty/staff. l Process invoices for payment, expense reports, travel expenses, etc. l Purchase and maintain office supplies.
l Responsible for recruitment of new hires
l Process weekly payroll.
Boston University School of Medicine
Administrative Assistant - CancerResearch Center July 1996 to July 2004 l Provide support to Director of Cancer Research Center. l Work independently maintaining the day-to-day operation of the Center. l Answer calls, schedule meetings, seminars.
l Coordinate and arrange travel arrangements.
l Maintain inventory and ordering of office supplies. l Process invoices, expense reports, travel expense reports, etc. l Process weekly payroll.
Technical Skills
l Microsoft Word, Excel
l Citrix/EPIC
l Workday
l Kronos
Education
l Bay State College, Boston, MA - Associate Degree in Medical Administration Awards
l Boston University School of Medicine - Department of Medicine Outstanding Achievement Award
June 17, 2014
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