Maintenance Supervisor Customer Service

Thorpe Collins

**** ******* **. ***** ***, MD. **207

Phone : 443-***-****

E mail: ****************@*****.***

Objective: Seeking a Maintenance Supervisor position using my years of experience and training to help provide comfort and safety to all residents. As a team player this would help your company to reach your company goals and to meet your residents’ expectations.

Professional Profile

Good manual dexterity, Excellent problem-solving and communication skills

Strong mechanical aptitude, Knowledge of the latest building code

Familiarity with the safety compliances for large complexes

High attention to details with ability to work under pressure

Experience in carpentry, electrical, painting, and plumbing works

Skilled in installation, repairing, and maintaining HVAC

Detail and multi-task oriented and possess strong motivation

Excellent team building, customer service and time management skills

Immense ability to lift and work with heavy equipment

Professional Experience

9/2016- Present Priess Management Baltimore, MD

Maintenance Supervisor

Supervised maintenance staff by determining workloads and schedules

Developed, interpreted and implemented policies and procedures; evaluated staff and made hiring and termination recommendations; and ensured that staff were trained in complex maintenance activities and followed standard operating procedures.

Monitoring and participating in operations in assigned sections including inspecting projects developing and implementing modifications and improvements, recommending specifications and scheduling for contracts

Negotiating prices and inspecting contractor's work to ensure that safe work practices and standard

Interacted professionally with the public, vendors and city staff; maintained effective

working relationships and worked in cooperation with the management team to effectively

meet departmental objectives

3/2015-9/2016 Cardinals Group Management Baltimore, MD

Maintenance Supervisor

Responding to service calls and completing work orders for tenants in a timely manner

Maintaining/repairing vacant units between tenants

Maintaining grounds, parking lots, offices, and other common areas

Receiving/evaluating bids for work and scheduling subcontractors

Implementing a preventative maintenance program for the property

Taking turns being on-call to answer emergency maintenance calls

Other duties as related to maintaining a busy apartment community within budget

Thorpe Collins page 2of 2

9/2013- 2015 Painter Mills Apartments Owings Mills, MD

Maintenance Technician

Performed repairs and maintenance work in office premises and buildings

Monitored electrical panels and circuits in buildings to analyze the exact need: repair or

part replacement

Worked in coordination with project manager for major projects with electrical equipment.

Offers maintenance and repair services around the clock.

Prepared reports on machines and repairs required for managers.

Performed timely inspection of office ventilation systems.

Discussed suitable budget with managers and top level management.

2/2013- 9/2013 Collin’s Handyman Repair Servicers Baltimore, MD

Self Employed

Provider general services including residential and commercial

Painting, carpentry (drywall, ceilings, etc), window cleaning, gutter repair

Flooring and cabinet installation. Provider of full facility janitorial services

floor cleaning, window cleaning, restrooms, empty trash cans, etc.

Operate hand tools and other custodial/janitorial power cleaning equipment, light plumbing,

Refinish and restore wood furniture and objects to original beauty. Remove paint and old varnish from wood furniture.

3/2012 – 2/2013 Labor Finders Baltimore, MD

Labor

Report to various contractors sites

Painting interior and exterior

Drywall

Ceramics

Carpenter

And more as requested

1/2009- 3/2012 Wildwood Garden Apartments Baltimore, MD

Maintenance Supervisor

Supervised maintenance staff by determining workloads and schedules

Developed, interpreted and implemented policies and procedures; evaluated staff and made hiring and termination recommendations; and ensured that staff were trained in complex maintenance activities and followed standard operating procedures.

Monitoring and participating in operations in assigned sections including inspecting projects developing and implementing modifications and improvements, recommending specifications and scheduling for contracts

Negotiating prices and inspecting contractor's work to ensure that safe work practices and standard

Interacted professionally with the public, vendors and city staff; maintained effective

working relationships and worked in cooperation with the management team to effectively

meet departmental objectives.

Thorpe Collins page 3of 3

Education

1998 HVAC/ CFC Certification RE Michaels Baltimore, MD

1980 Frederick Douglass High School (Diploma) Baltimore, MD

Skills

Air Conditioning

Heating

Electricity

Mechanical Equipment

Electrical Machine

Plumbing Installation

Thorpe Collins

1508 Barrett Rd. Gwynn Oak, MD. 21207

Phone ((Day):410-***-****

E mail: ****************@*****.***

Dear Sir/ Madam

I am seeking a position as Maintenance Supervisor with your company as a highly skilled Supervisor, my experience aligns well with the qualifications you are seeking, in particular my role as a Maintenance Supervisor within your company and I am certain that I would make a valuable addition to your organization.

I have over 15 years' experience as a Maintenance Supervisor, I am adept in negotiating and training and development. Moreover, while my on-the-job experience has afforded me a well-rounded skill set, including first-rate communication and time management.

Sincerely,

Thorpe Collins

Enc: resume and cover letter

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