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Customer Service Medical

Location:
Providence, RI
Posted:
September 07, 2017

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Resume:

ADA DE LA CRUZ

** ******** ******, **********, ** 02907

401-***-****

ac1656@r.postjobfree.com

SKILLS

Bilingual (Spanish) Accounts Payable Microsoft Word

Accounts Receivable Excel Patient Intake

First Aid Powert Point EKG

EMR Internet Research Venipuncture

Nursing Assesment Customer Service Point of Care

Centrifuge Technology CPR Scheduling

Medical Terminology Knowledge Team Leader

Multi-Line Telephones

EXPERIENCE

Our Lady of Fatima Hospital, North Providence, RI 2016-Present

Phlebotomist

Enter orders into computer

Register patients for specimen collection

Obtain and Centrifuge specimens

Package specimens for transport

Answer phones

Perform EKG's

Home draws

Translate (Spanish)

Train new staff according to doctor's office requirements

Train nurses on venipuncture procedures

Roger Williams Medical Center, Providence, RI 2015-2016

Phlebotomist

Obtained specimens

Multi-disciplinary draws

Answered telephones

Entered orders into EMR

Diabetes and Cholesterol screening

Transported specimens to lab

Translated (Spanish)

Trained incoming students on Phlebotomy technique

Visiting Angels Home Care Agency, East Providence, RI 2012-2015

CNA/ Schedule Coordinator

Assited with health care and housekeeping tasks

Personal hygiene services

Patient transportation

Fed, ambulate, and positioned patients as necessary

Provided fresh water and nourishments

Assisted with CNA's and Homemakers' hiring process

Did intakes for new clients requesting home care services

Answered calls

Addressed and solved clients' issues

EDUCATION AND TRAINING

Rhode Island College- General Studies/Nursing 2016-present

Community College of Rhode Island- Phlebotomy

Roger Williams Medical Center- INTERNSHIP

-Experienced with various medical conditions including Parkinson's, Dementia, Diabetes, Cancer, and Azheimer's

-Verified patient by reading PI

-Obtained blood specimens by performing venipuncture

-Mantained specimen integrity by using aseptic technique, following department procedures.



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