Customer Service Quality Control
Resume:
Haseeb Siddiqui
Richmond, Texas 77407
ac164r@r.postjobfree.com
SUMMARY: Detail-Oriented Cisco Certified Network Associate with 10 years of experience working in the computer technology industry. Team-player with a great work ethic and understanding of the importance of providing quality customer service to clients.
EXPERIENCE: Computer Internet Services Houston, Texas 2001-Present
Part-time Computer Technician & Sales Associates: Performed troubleshooting of both software and hardware issues. Assembled computers and upgraded computer components according to the customer’s preferences and specifications. Installed software and operating systems onto customer’s existing computers. Provided customer service assistance to customers on a daily basis.
Hewlett-Packard Houston, Texas 2010-2014
Work-in-Progress Quality Control Auditor: Performed quality control on servers, power distribution units, power distribution modules, switches, 2960 routers, hard drives, KVM, and power supplies. Examined racks for cosmetic damage and report any error and deficiencies.
Foxconn Corporation Houston, Texas 2005-2010
Automated Optical Inspection and Test Technician: Inspected circuit boards of servers, computer mother boards check by solder bridges, tombstone, polarity, and setup machine for First Article Inspection.
EDUCATION: Cisco Certified Network Associate. Houston Community College. 2016
Computer A + Certification. Houston Community College. 2000
Diploma in Electronics Mumbai, India. 1980
SKILLS: Windows and Mac OS Microsoft Office Antivirus Software.
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