Lithonia Ga, *****
ac164d@r.postjobfree.com
AMINAH ROSS
OBJECTIVE
Dedicated person that wants to seek a company that will allow me to use my skills and talent to grow within the company.
SKILLS & ABILITIES
Handling customer calls
Inventory management familiarity
High volume production capability
Focused and disciplined
Ability to handle/resolve problems
Training and mentoring
Microsoft office proficiency
EXPERIENCE
Atlanta Marriott Perimeter Center, AYS/FRONT DESK AGENT
January 2017- Current
246 Perimeter Center pkwy Atlanta, Ga 30346
settling guest accounts upon check-out
resolving guest issues and completing special requests
Block rooms in the computer and follow through on designated requirements
Pre-register designated guests and prepare key packets
PMS efficient
Guest ware efficient
Catering Associate, Dekalb Medical Center
April 2015- Current
2701 North Decatur rd. Decatur Ga
Communicates with nursing staff and clinical dieticians
Informs patients about their specific diets (patient diet awareness)
Introduces the "Catering to You" program following scripted methods to new patients
Follows facility and department infection control policies and procedures
Handles all patient calls to nutrition
Head baker, Sevananda natural Foods co-op
December 2013- February 2015
467 Moreland Ave NE, Atlanta, GA
In charge of all vegan baked goods and pastries
Provides courteous and informative customer service
Effectively managed and assist kitchen staff in producing foods for special orders and events
Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements
Follows proper food handling methods
Handles all cake decorating and special orders for bakery
Continuously produces exceptional menu items
Regularly develops new recipes
Displays a positive attitude towards customers and fellow team members
Cashier/customer service rep, Target
September 2012- December 2013
1275 Caroline St. Ne Atlanta, Ga
Had to meet/maintain red card quota
Checked out customers
Trained new cashiers
Ran customer service desk
Handled customer calls
Cashier/Customer service rep, The Knitting Basket
May 2009- September 2011
2054 Mountain Blvd. Oakland Ca
Offer exceptional customer service
Maintained neat work space
Stocked shelves
Maintained friendly and professional demeanor always
EDUCATION
DRUID HILLS HIGH SCHOOL-ATLANTA, GA-HIGH SCHOOL DIPLOMA
Class of 2012
GEORGIA PERIMETER COLLEGE
2013-2014
ASHWORTH COLLEGE
April 2016-current
REFERENCES
An-her El
Catering
ALISHA BROWN
Entrepreneur mentor
TONYETTA MEANS
Dekalb Medical Manager
ISMIAL ALI
Sevananda Manager