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Customer Service Manager

Location:
Conyers, GA
Posted:
September 07, 2017

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Resume:

**** ****** **** **

Lithonia Ga, *****

510-***-****

ac164d@r.postjobfree.com

AMINAH ROSS

OBJECTIVE

Dedicated person that wants to seek a company that will allow me to use my skills and talent to grow within the company.

SKILLS & ABILITIES

Handling customer calls

Inventory management familiarity

High volume production capability

Focused and disciplined

Ability to handle/resolve problems

Training and mentoring

Microsoft office proficiency

EXPERIENCE

Atlanta Marriott Perimeter Center, AYS/FRONT DESK AGENT

January 2017- Current

246 Perimeter Center pkwy Atlanta, Ga 30346

770-***-****

settling guest accounts upon check-out

resolving guest issues and completing special requests

Block rooms in the computer and follow through on designated requirements

Pre-register designated guests and prepare key packets

PMS efficient

Guest ware efficient

Catering Associate, Dekalb Medical Center

April 2015- Current

2701 North Decatur rd. Decatur Ga

404-***-****

Communicates with nursing staff and clinical dieticians

Informs patients about their specific diets (patient diet awareness)

Introduces the "Catering to You" program following scripted methods to new patients

Follows facility and department infection control policies and procedures

Handles all patient calls to nutrition

Head baker, Sevananda natural Foods co-op

December 2013- February 2015

467 Moreland Ave NE, Atlanta, GA

404-***-****

In charge of all vegan baked goods and pastries

Provides courteous and informative customer service

Effectively managed and assist kitchen staff in producing foods for special orders and events

Consistently kept a clean and safe environment by adhering to all federal, state and local sanitation and safety requirements

Follows proper food handling methods

Handles all cake decorating and special orders for bakery

Continuously produces exceptional menu items

Regularly develops new recipes

Displays a positive attitude towards customers and fellow team members

Cashier/customer service rep, Target

September 2012- December 2013

1275 Caroline St. Ne Atlanta, Ga

404-***-****

Had to meet/maintain red card quota

Checked out customers

Trained new cashiers

Ran customer service desk

Handled customer calls

Cashier/Customer service rep, The Knitting Basket

May 2009- September 2011

2054 Mountain Blvd. Oakland Ca

510-***-****

Offer exceptional customer service

Maintained neat work space

Stocked shelves

Maintained friendly and professional demeanor always

EDUCATION

DRUID HILLS HIGH SCHOOL-ATLANTA, GA-HIGH SCHOOL DIPLOMA

Class of 2012

GEORGIA PERIMETER COLLEGE

2013-2014

ASHWORTH COLLEGE

April 2016-current

REFERENCES

An-her El

Catering

404-***-****

ALISHA BROWN

Entrepreneur mentor

404-***-****

TONYETTA MEANS

Dekalb Medical Manager

678-***-****

ISMIAL ALI

Sevananda Manager

770-***-****



Contact this candidate