KIMBERLEE B. WARE
**** “C” Colonial Way Atlanta GA, 30341, 470-***-****, ac15zo@r.postjobfree.com
OBJECTIVE:
To obtain a position in a high-energy, creative environment that allows me to utilize my mixologist training to further expand my skills and expertise in bartending in an established, professional environment. All while I continue obtaining my degree of a BFA of Fashion Design.
SKILLS AND ABILITIES
Strong communications, verbal, mathematical and written skills
7+Years in customer service
3+ years in Retail Management
Passion for customer service, ensuring the customer remains at the forefront of everything that the team do
Experience with a basic POS system; Ability to handle cash/ credit card transactions
Innovative and artistic professional with ten (10) years in the fashion and styling industry.
Well-rounded Fashion Stylist familiar with the complete product creation life cycle, from initial concept to retail sale.
Detail-oriented Stylist adept at designing, directing, and managing ready to wear (RTW) and product garments made from all types of fabrics, materials, and accessories.
Strong skill in on-set photo and art direct shooting, taking accurate client and photographer demands and conforming to critical time and budgeting constraints.
Established Fashion Stylist with a reputation for utilizing exquisitely designed collection on models.
Goal-orientated, clever; innovative
Natural leadership ability, able to articulate goals clearly and encourage others
Detailed oriented
Diligent work ethics
Works well under pressure; fast-paced environment; well with fellow co-workers
Problem solver; initiative, Great listening skills
Capable of establishing rapport easily and which places people with an “at ease” feeling in my presence; with co-workers and or customers
Punctual; very attentive; Fast learner
Strong knowledge in current drinking and service laws
JOB EXPERIENCE:
Z GALLERIE, Associate Manager DEC 2015- Current
Trains store staff by reviewing and revising orientation to products and sales training materials;
Evaluates competition by visiting competing stores; gathering information such as style, quality, and prices of competitive merchandise.
Partner with DTC (Design Trade Coordinator) for customer expectations and needs of the business
Purchases inventory by researching emerging products; anticipating buyer interest; negotiating volume price breaks; placing and expediting orders; verifying receipt.
Attracts customers by originating display ideas ad events
Promotes sales by demonstrating merchandise and products to customers.
Responsible for maintaining customer experience within and out of store
Invests in new business customer (communication needs from business to customer)
Sustain a monthly business growth of new customers
Helps customers by providing information; answering questions; obtaining merchandise requested
Prepares sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.
Maintains a safe and clean store environment
Determining and documenting locations of potentially dangerous materials and chemicals.
Maintains inventory by checking merchandise to determine inventory levels; anticipating customer demand.
Prepares reports by collecting, analyzing, and summarizing information.
Maintains quality service by establishing and enforcing organization standards.
Contributes to team effort by accomplishing related results as needed.
Victoria’s Secret, PINK Tap Supervisor Oct 2014 – November 2015
Demonstrate excellent Customer Sales Lead (CSL) execution by owning 2 to 6 non-peak segments per week
Analyze business for owned category and creates SMART action plan that will drive profitable top-line sales growth and continuous improvement
Utilize Customer Experience Reporting to drive customer satisfaction
Manage customer relations issues and problem resolution
Expert product knowledge of owned category and general knowledge of all categories
Creating an environment that is friendly, knowledgeable, and efficient for the customer
Francesca’s Collections June 2013 – Oct 2014
Key holder
Performed daily activities of operating a specialty retail store
Set the standards of a superior level of customer service
Motivated staff and lead by example
Protected the security of cash, inventory, and other assets to company guidelines and directives
Established a partnership with boutique management and home office personnel to support company initiatives and objectives
Obtained maximum sales results
Created high impact, relevant visual merchandise displays
Ensured the store maintain its excellent visual presentation
TJ Maxx June 2012 – May 2013
Sales Associate/ Women’s Coordinator
Provided great customer service, through customer follow up
Ensured fitting room was clean
Handled backroom (receiving) associate skills
Merchandised visual displays: I.E : Mannequins, window displays, women’s fit display.
Maintained a performance of high and friendly energy of professionalism.
Worked in a high-volume environment
STYLING EXPERIENCE:
Assist models, celebrities, designers and retailers in fashion show in regards to: wardrobe & set production, Editorial, e-commerce, and Photography test shoots. Also, providing support as a lead stylist and dresser as well as with backstage and runway coordination.
AKRIS: “High Museum Fashion-Collection-Honoree” (Neiman Marucs) May 2016
Ragtrade 2015- Edmond Newton (Project Runway Finalist) October 2015
Neiman Marcus 2015 October 2015
Atlanta Luncheon, May 2015
North American Body Painting Show May 2015
Porsche Car Fashion Show (GO) May 2015
CASA Charity Fashion Show, January 2015
Tootsie’s CAMEX Fashion Show November 2014
Wine, Women & Shoes Fashion Event October 2014
North American Body Painting Show October 2014
Nordstrom’s Beauty Nine Event September 2014
EDUCATION:
Bauder College Atlanta, GA SEP 2015
Degree Obtained-Associates of Arts, Fashion Merchandising
SCAD (Savannah College of Art and Design) Atlanta, GA MAY 2019
Degree Obtained- Bachelor of Fine Arts (BFA), Fashion Design
References
Tara Wheatstone Graphic designer (Self-entrepreneur Luxe Designs by Tara), 561-***-****
Traci Mackie Designer Trade Coordinator for Z Gallerie (Atlanta Area), 312-***-****
Charte’ Mosley- Benefit manager, IHG (NYC Region), 347-***-****
More references available upon request