Public Health
Resume:
CIERA N. DORSEY
**** ********** *** • Upper Marlboro MD, 20772 •
Phone 301-***-**** • E-mail ************@*****.***
OBJECTIVE
To secure a challenging, career oriented position which will utilize my skills and commitment to public service, communication skills and education towards advancement of not only an organization but oneself.
EDUCATION
College
July 2012 - June 2014 Capella University Minneapolis, MN
Master’s Degree in Public Health (MPH) GPA: 3.7
August 2008 – May 2012 Delaware State University Dover, DE
Bachelors Degree in Community Health GPA: 3.5
August 2005 - 2008 Anne Arundel Community College Arnold, MD
Associate degree in General Studies GPA: 3.0
PROFESSIONAL SKILLS
Highly motivated individual who adapts quickly and easily to highly dynamic environments. Communicates clearly and concisely with team members to ensure timely task order completion. Has the ability to multi task while maintain a high degree of attention and detail.
Excellent Skills in Microsoft Office Suite 2003-2013 (Word, Excel, PowerPoint, Outlook)
Extensive knowledge in several operating systems including Windows XP- 7, MAC OS
Strong Knowledge with systems such as Panorama, Mercado and DARRTS
Strong ability to interact professionally with all levels of staff and maintain the highest level of confidentiality.
Excellent decision-maker with the ability to work as a leader within a team and as part of a team in stressful situations with tight deadlines.
EXPERIENCE
July 2015 – Present
All-Pro Placement Service: 40 hours per week
U.S Food and Drug Administration – Administrative Support Assistant
10001 New Hampshire Avenue
Silver Spring MD 20903
Plans, organizes, and participates in meetings to support program manager and executive leadership
Collaborates with internal and external stakeholders to request and receive information from Federal and non-Federal organizations.
Gathers and organized information from a variety of sources such as records, computer files previous studies, and interviews, analyzes information to help identify issues and isolate problems.
Monitors and process all incoming and outgoing materials such as controlled or routine correspondence, reports, memoranda and other forms of written communication.
Prepares and edits written reports, administrative documents and procedures.
Solicit and present information and gain the cooperation of others.
Schedules and coordinates appointments, meetings, and conferences.
Process daily transactions and perform collections activities in accordance with Federal law.
Evaluates, analyze, and develops new programs to improve the effectiveness and efficiency of the user fee collection program by conducting studies and considering each factor such as: accomplishments, established goals, and adequacy of existing program plans; new program plans with milestones, timetables, audits, and cost incurred.
Provides proficiency by, maintaining and administering management control programs and/or controlled correspondence.
Maintains full knowledge of newly established practices that encourage compliance with federal laws and regulations, techniques of analysis, and evaluation.
Provides briefings, training, technical consultation services, and outreach.
Prepares comprehensive systematic reports of findings and provide recommendations considering factors or accomplishments versus goals, adequacy of new programs, and cost incurred in the conduct of the program.
Utilizes techniques to develop strategies to address new and emerging problems, working closely with senior management, sharing ideas, and reach course of action.
January 2012 – July 2015 40 hours per week
Prince Georges County Health Department – Community Developer Assistant
3003 Hospital Drive
Cheverly, MD 20785
Assisted with field investigation follow-ups of contacts of infected persons testing positive for STDs/HIV in private and public facilities.
Conducted briefing to educate patients and persons at risk of STDs/HIV regarding prevention and risk reduction information.
Performed HIV pre-and post-counseling and STD epidemiologic interviews for patients and contacts at risk of having sexually transmitted diseases and HIV infections.
Conducted outreach activities with prevention staff at various sites like Prince George’s Community College and Bowie State University in facilitating STD and HIV testing.
Participated and distributed condom packets, literature, and other materials for local health fair and community events
Updated, organized and filed patients’ clinic records
June 2009 – August 2011 40 hours per week
U.S. Department of Housing and Urban Development - Office Clerk 2009-2011 (GS-4) 2011(GS-5) Summer Employment
451 7th Street SW
Washington, DC 20410
Created and maintained complex spreadsheets and presentation materials.
Conducted evaluations of program practices, work processes, policies and operations in consideration of legislative, programmatic and management requisites.
Prepared written material for approval and responding to routine correspondence within an area of authority.
Analyzed data to improve the delivery of customer service and daily activities.
Recommended supplementary procedural changes to existing guidance to further advance the efficiency of managerial processes.
Developed and managed an efficient filing system which was used to maintain documents which were used to record and report day to day reports
Monitored and authorized entrance and departure of personnel, visitors and other persons while maintaining security of premises.
Performed cost analyses to develop life cycle and/or organizational projects.
Applied principles of project management using statistical tables and applicable assessment tools to assess the effectiveness of the organizational design.
Conducted, collected and utilized data techniques such as quantitative analysis, surveys, and interviews to justify proposals; and formulates methodology to evaluate alternative courses of action.
Conducted time-sensitive analytical and evaluative studies of administrative management systems, work simplification and resource utilization.
Interpreted and communicated with staff about work procedures and policies by exercising a thorough knowledge of policies, regulations, and procedures.
Interacted with various federal, state, local, and private sector constituents to respond to requests for information and to coordinate and schedule meetings.
Pinpointed challenges facing the organization and formulate courses of action for resolution; makes recommendations to program leadership.
Recommended improvements to program leadership on policies, procedures and actions to be taken to accomplish work.
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