C Assistant

J oann M G iuliano

* * * ******** * oad Hartford, C onnecticut 0 6106

P hone 8-60-996-****

E mail: j ac15x0@r.postjobfree.com Senior A dministrative A ssociate

Multi-talented A dministrative A ssociate w ith 2 5+ y ears o f h ospital e xperience c aring f or p atients a nd supporting h ospital s taff. E xpert k nowledge o f M icrosoft O ffice P roducts, E pic S ystems, P atient Transport, T eam P layer

C ore Q ualifications

Patient F ocused Excellent C ustomer S ervice S kills

Multi-Tasking Scheduling

Medical B illing Solid O rganizational S kills Professional E xperience

Hartford H ealthcare

Scheduling, W ethersfield, C T

Scheduler, C ontract A ssignments

S cheduling p atients f or d octors a ppointments Connecticut C hildren M edical C enter

Physical T herapy, F armington,CT

Receptionist, C ontract A ssignment

Arriving p atients, a nd c hecking o ut

Answering p hone c alls

V.I.P, H artford, C T

Store M anager, 0 2/2016

Cash H andling

Supervises 5 s ales a ssociates

Controls I nventory a nd a ccount f or i nventory Opens a nd c loses s tore.

Connecticut C enter f or H ealth, W est H artford a nd M iddletown, C T Receptionist, C ontract A ssignment

Responsibilities i ncluded: s cheduled a ppointments f or d octors, a nswered p hones, g reeted p atients, c reated payment p lans, a nd h andled p atient c o-payments. Hartford H ospital, H artford C T

Administrative A ssociate I I. 1 1/1/1979 - 2 014

• Solid K nowledge o f m edical t erminology a nd e quipment

• Assisted i n t he t ransportation o f p atients t ransported b y L ife S tar h elicopter

• Assisted N eurology S urgeon w ith f iling r eports a nd s cheduling M RI a ppointments f or p atients

• Maintained i nventory a nd r eordered s upplies n eeded f or o perational r equirements

• Trained technicians on current (clinic specific) procedures, research, tests and any changes in the processing o f p atients

• Performed c lerical d uties s uch a s f axing, c opying, a nd e mailing

• Assisted in the respiratory therapy department transporting patients, stocking respiratory equipment on u nits a nd a dministering p atient s upport

• X-Ray Technician Assistant worked in film library combining film in master jackets, hanging film in view box for physicians to read, answering phones to get films ready for patient pick up, typing clinical i nformation i nto c omputer f or i n h ouse a nd o ut p atients.

• Registered patients in Radiology Triage for fluoroscopy, x-rays, MRIs, CT scans, and ultra sounds. Scheduled portable x-ray’s, organized transportation for in house patients and communicated with radiologists/physicians i n a nd o utside o f t he h ospital.

• Scheduled MRI’s for patients, screened out patients to ensure compatibility with MRI machines, worked with doctors’ offices with ICD9 codes, helped technologists screening in house and emergency r oom p atients t o e nsure M RI s afety. EDUCATION

Buckley H igh S chool, D iploma, H artford, C T Various C ourses a t G oodwin C ollege a nd M anchester C ommunity C ollege Currently T aking O n-Line C ourses f or C ertification f or M edical C oding REFERENCES

Gregg O uellette, H artford H ospital 8-60-972-**** Pam C ooke, R adiology, H artford H ospital 8-60-972-**** Additional R eferences a vailable u pon r equest.

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