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Customer Service Forklift Operator

Location:
Monroe, GA, 30655
Posted:
September 05, 2017

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Resume:

MONICA D. DAVIS

**** *** *** **, ******, GA *****

E-mail: ac15wc@r.postjobfree.com

CAREER OBJECTIVE

Logistics Professional seeking an opportunity to obtain a full time position with a reputable organization that will utilize my skills and abilities, with vast warehouse operation experience, and organizational and communication skills in while offering continued challenges and opportunities for advancement with the organization.

KEY QUALIFICATIONS

Proven time management and multitasking abilities; gracefully balances competing priorities.

Demonstrates a collaborative work ethic and a superior level of adaptability and initiative.

Outstanding combination of communication, interpersonal, organizational and leadership skills.

Versatile and energetic; demonstrates high levels of personal commitment and dedication.

Self-directed and dependable; works autonomously without supervision.

Enthusiastically collaborates with internal colleagues to achieve established goals and expectations.

Blends integrity, innovative thinking, and leadership attributes to ensure customer satisfaction.

Displays strong decision-making talents, critical thinking skills, and an unwavering drive to excel.

Merges solid interpersonal and communication skills to forge strong customer relationships.

PROFESSIONAL EXPERIENCE

URS/AECOM APS- 5, CAMP ARIFJAN,KUWAIT 04/08/2017 to

Supply Technician,

With guidance and supervision, work with AWRDS, FEDLOG, MS-DOS, Windows10, MS Office and other similar programs.

Maintains ASL and SRA Operations, hand receipt, and conduct retail supply inventories and maintain accountability of hand receipt items.

Prints report(s)

customer service calls from customers.

Operates and manages minor stand-alone PC-based software/system.

Ensure optimum supply levels in accordance with ongoing projects, clean, maintain, and store supplies, and comply with stringent safety procedures and Government supply regulations.

Vectrus LOGCAP IV, Task Order 5, Afghanistan 04/2010 to 06/2016

Supply Technician,

With guidance and supervision, work with SARSS,GSCSS-ARMY, LOGSA, FEDLOG, MS-DOS, Windows, MS Office and other similar programs.

Maintains ASL and SRA Operations, hand receipt, and conduct retail supply inventories and maintain accountability of hand receipt items.

Prints SARSS report(s) for issue and handle(s) customer service calls from customers.

Operates and manages minor stand-alone PC-based software/system.

Ensure optimum supply levels in accordance with ongoing projects, clean, maintain, and store supplies, and comply with stringent safety procedures and Government supply regulations.

ITT Systems Corporation LOGCAP IV, Task Order 5, Afghanistan 07/2010 to 04/2011

Warehouseman / Forklift Operator,

Skillfully and safely operated all types of forklifts, providing hands-on assistant to Supply Clerks and Supply Technicians in the receipt, issuance, and storage of Army Pre-Positioned Stocks.

Complied with standard safety and operating procedures to operate a vast range of material handling equipment, providing support with item selection and item turn-in.

Handled a broad range of daily activities including loading and unloading shipments, transporting stock and equipment within the warehouse, and providing superior levels of customer service.

LSI Tallil, Iraq 12/29/09 to 7/30/2010

PC Clerk

Under the supervision of the Production Control Supervisor and Production Control Lead: the duties encompass a variety of data control, computing operations and scheduling responsibilities. Open, order parts, track, update and close work orders with the AWRDS system. Input status updates, man-hours, customer service to soldiers, shop stats from leads and projected man-hours required for jobs from inspectors. 100% accountability of all kits that are stored in supply with a value over $400M and vehicles kept in Iraqi Theatre Operation. Tracking all Light Wheel Vehicles, Engineer Equipments and Heavy Wheel Vehicles for AOA (Add on Armor) and Sustainment Fleet. Maintain and file equipment packets and archives of all jobs

Coordinate, open, close and review work order requests and supporting documentation. Coordinate work requests between customer, special projects, supervisors and internal work centers within the Maintenance Facility.

ITT Systems Division, Colorado Springs, CO / Iraq 02/08 to 12/09

Supply Technician, Iraq, 01/09 to 12/09

Advanced rapidly through a series of increasingly responsible roles over the course of a successful tenure based on an exemplary work ethic and a demonstrated record of success.

Leverage strong organizational abilities to order, receive, store, and issue property, equipment, and supplies to customers in accordance with contract needs and established goals.

Maintain accurate and compliant receipts and documentation for all property used including tools, durable, expendable and non-expendable equipment in accordance with company policies.

Employ solid analytical skills to conduct inspections on incoming property and supplies, identify and resolve issues, classify materials correcting, and prepare receipts for the property book.

Responsible for marking all property with Government ownership labels utilizing identification tags, stamps, electric marking tools, and additional labeling equipment to significantly reduce property loss.

Accurately and compliantly account for property and supplies Government provided automated Property system, improving accountability and reducing system vs. physical count discrepancies.

Ensure optimum supply levels in accordance with ongoing projects, clean, maintain, and store supplies, and comply with stringent safety procedures and Government supply regulations.

Accountability Specialist SDS/AWRDS, Iraq, 09/08 to 01/09

Managed a complex workload with responsibility for receiving equipment, updating and posting equipment records, and labeling equipment for shipment back to the United States.

Maintained accurate and up-to-date records of all equipment and supplies, ensuring the compliant classification, identification, and hand receipting of supplies in accordance with company policies.

Exercised outstanding interpersonal and analytical talents to provide timely and effective resolutions to complex customer concerns and problems without loss of goodwill or further escalation.

Supply Clerk, Iraq, 04/08 to 09/08

Responsible for the receipt, storage, and issues of repaired parts, materials, and supplies for ongoing projects, compiling and maintaining accurate stock records of inventory levels and on-hand supplies.

Performed data entry of all parts, stock locations, and on-hand quantities to determine accurate physical vs. system quantities, and placed orders for additional supplies as required.

Completed additional projects and assignments as requested and collaborated closely with team members to achieve all supply goals and meet customer expectations.

Warehouseman / Forklift Operator, Iraq, 02/08 to 09/08

Skillfully and safely operated all types of forklifts, providing hands-on assistant to Supply Clerks and Supply Technicians in the receipt, issuance, and storage of Army Pre-Positioned Stocks.

Complied with standard safety and operating procedures to operate a vast range of material handling equipment, providing support with item selection and item turn-in.

Handled a broad range of daily activities including loading and unloading shipments, transporting stock and equipment within the warehouse, and providing superior levels of customer service.

Golden State Food, Conyers, GA, 03/05 to 10/07

Warehouse Worker

Functioned as a Shipping and Receiving Clerk with responsibility for inventory control, stock pulling and inspection, truck loading and unloading, forklift operation, packaging and wrapping, and repairs.

Utilized solid organizational skills to expedite shipments and coordinate deliveries, demonstrating an innate ability to complete tasks and assignments in a timely and efficient manner.

Worked closely with colleagues to achieve daily targets, enforce safety procedures, and ensure the highest levels of efficiency and productivity in all aspects of the daily warehouse operation.

EDUCATION / CERTIFICATION

Faith Academy, Loganville, GA, 1997

Security Clearance: Secret

Forklift Training & Certification, 1997

SDS/AWRDS, 2008

SARSS 2010

Residential HVAC



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