JOSEPH P. REILLY

New Jersey Home 908-***-**** Cell: 908-***-**** ac15qt@r.postjobfree.com

PROFESSIONAL SUMMARY

Senior IT Leader - Systems Engineering / Architecture / Project Management / Quality

Accomplished Senior Architecture & Software Engineering Leader with an exceptional record of successfully executing complex and high profile projects. Ensuring outstanding results with innovative / scalable designs, development, testing and implementations. An overall unique ability to weave architecture, software, innovative technology, business processes and organizations throughout changes to simplify processes and propel operational growth and profitability. A skilled leader of teams & departments to support changing business objectives, remediation of high-risk business situations; while providing access to business information and the tools to support customer service & billing. Resulting in: on time, on-budget, compliant and integrated system solutions. Demonstrated ability to manage global cross-functional teams: provide guidance and effective mentoring to a large in-house staff & integrating contract resources for high performing, cohesive, capable project teams.

The secret of my success is my creation & effective use of project management governance practices and tools that include project prioritization, design, testing, continuous risk assessment, IT compliance (I.E. PCI security & Sarbanes-Oxley) and reporting. In addition, to demonstrating leadership & hands on understanding of architecture, technology, QA and the development of strategic thinking empowered individuals while demanding timely, error free, cost effective measured solutions.

Consistent, measurable accomplishments achieved by:

Project management adherence, discipline to timetables, thorough communication, [individuals and groups] and effective presentations skills to leadership and teams.

Proven ability to successfully deliver quick-to-market business solutions.

Program/project planning through deployment using strategic thinking & attention to detail.

Vendor management, Compliance guidelines, comprehensive documentation and thorough training

EDUCATION AND PROFESSIONAL DEVELOPMENT

M.B.A Finance, Fairleigh Dickinson University – Madison NJ

B.S Computer Science/Management Science, Summa Cum Laude, Kean College of New Jersey – Union NJ

Masters Certificate Project Management, George Washington University – Based on PMI PMBOK

PMP PMI Test Scheduled, Management, Communications, Technology, Leadership Training - Various Institutions

LEADERSHIP AND TECHNOLOGY

Proven track record in complex, cross functional, cross organizational environments; providing program leadership, technical knowledge, project management and people skills. Areas of Emphasis:

Architectural Direction: Systems, Applications & Service Oriented Architecture

Service Delivery Life Cycles (SDLC): Agile, Scrum, Quick to Market, Waterfall, CMMI, ITIL like, etc.

Data Replication: Extract Transfer & Load (ETL) processes tools and techniques

Data Stores – DB2, IMS, ORACLE, IBM Extreme Scale / Grid Storage Architecture (“Cloud” / Big Data)

System Platforms: WEB Services, JAVA, BPM, Cloud & Linux, Oracle, Oracle Suite Financials, SQL, Unix, C++

Legacy Platforms: DB2, IMS, MQ, CICS, SAS, COBOL, PLI, Assembler, Mainframe

Software & Hardware: Procurement, Contract & Vendor Management

People Management: Goal setting, Performance Management, Coaching, Outsourcing

Project Management: Resources, Time, Materials, Cost and Contingency Planning

General Tools: Clarity, Rally, Microsoft Project, Quality Center, COGNOS

RECENT EMPLOYMENT EXPERIENCE

AT&T – Pinnacle, Bedminster N.J Current

Systems Engineer – (Solution Architect & Project Management)

Systems Engineer position for ATT Global Business – Public Sector Solutions (Government Solutions) delivering Solution Architecture, Data Architecture, Project Management, Systems Analysis to support Ordering, Provisioning, Billing & Finance to win and support a (50 Billion Dollar) Network Federal Contract.

Leading Global Teams in India & Brazil with Agile Practices while crossing multiple technologies.

Verizon Wireless, Warren N.J 2000 – 2014

Associate Director – Solution Architecture & Software Engineering

Established and directed architecture, development, project management governance practices that included project prioritization, risk assessment, IT compliance (I.E. PCI security & Sarbanes-Oxley), reporting roadmaps and costs for customer impacting projects. Reduced direct costs, obtained capital tax credits, and provided integrated information, simplified and improved systems. Utilized global cross-functional resources from project inception through full deployment, resulting in increased productivity and improved systems deployments and Data Security. Ensuring the success of product launch provisioning (I.E. IPhone, NFL, self serve & non self serve care, payments and billing) by actively tracking designs and testing results each day.

I led the entire Federal Mandated Local Number Portability (LNP) Architecture & Project Development effort from concept to implementation. My effort included quickly understanding requirements. I developed, coordinated and delivered the entire LNP enterprise system impact plan that included impacts and expectations for provisioning data on number transfers, number pool management, and communication and tools for a new Verizon Call Center for Transfer Issues escalations. In addition to overall Customer Care, Billing and Rating system impacts.

I introduced and implemented Service Oriented Architecture (SOA) with a budget of over 500k, a new concept to Verizon Wireless and to lead Verizon Wireless to a “Cloud Service Based” WEB Services Environment. I engaged and directly engaged and managed vendors (I.E. Bearing Point & IBM) to assist in the initial phase to understand exactly what do our clients need by the use of Business Process Modeling to move them off of direct un-documented CICS calls to DB2 for Customer Inquiry and activation of devices.

To enable increase system performance, reduce time to market, create consistent innovative customer experiences, consolidate services and a simplified service environment; I created and directly facilitated the rollout of the Service Oriented Architecture (SOA) Center of Excellence (COE) architecture and project management governance practices with a “Cloud Based Services” in mind. The COE involved multiple systems/ applications across the Business, Architecture, Development and Systems Planning organizations and led architecture and project management audits to ensure governance.

My Team Extracted / Transformed and Loaded (ETL) data to a “Big Data” platform based on services to first an Oracle then Cloud Based IBM Extreme Scale “Grid” Technology. With the utilization of loads and DB2 Triggers.

As a result, of my leadership system performance speed increased of up to 300%, time to market reductions of up to 50% per project, enhanced customer search processes that reduced research processing time down from 4 business days to less then 30 minutes on business customers and eliminated multiple independent tax and credit check engines to one.

Customer Inquiry and activation processes then utilized the Oracle & Grid Technology and Mainframe Dollars were reduced by 120 million per year along with an initial 2 million in tax credits.

In Parallel with the and prior to the “SOA / Cloud Service Management” effort; I directly lead successful business software enhancements for product and services launches with vendors, device activations to the network for LTE, Device Aps, Customer Care (WEB Services), CRM type of applications, Data Warehouse, Fraud, Collections, Billing and Payment interactions with banking institutions. Expanded Customer Self-Service functions with Internet Services and Interactive Voice Response (IVR) as a result a marked reduction in call center activity by 20%. In addition to reduced customer interaction time with call centers (15%) and point of sale store applications.

PREVIOUS EMPLOYMENT EXPERIENCE

AT&T Corporation, East Brunswick N.J 1998 – 2000

District Manager - Software Engineering / Solution Architecture

Initiated a significant reduction of a multi-million dollar operating costs through thorough evaluation of current situation and identification of potential improvements. Outsource planning streamlined processes, provided better use of technology and developed the knowledge and skill of employees.

Established strong working relationships with Corporate and all AT&T Divisions to ensure successful, compatible system Solution Architecture / Development and implementation / release management at 7 data centers.

Established and directed project management governance and development practices and tools that included project prioritization, risk assessment to support multiple internal & external development efforts including provisioning, customer care and billing across multiple platforms.

Established and executed the roadmap and Y2k implementation plan with a 100% success factor and a budget savings of 45 million dollars.

Reduced development costs by 72% and increased productivity by 20% by outsourcing legacy development resources thru direct contract negotiation and vendor management. While retraining the existing team to utilize open systems technology in support of new aspects of the system.

AT&T Corporation, Somerset N.J 1996 – 1998

Manager - Regression Testing QA & Tool Development

Developed & implemented enterprise testing projects governance, and tools to support compliant upgrades and business changes. Resulting in an average yearly cost avoidance of 10 plus million dollars for billing.

Established the guide for the AT&T Y2K Project Office and created reports for the US Congress and US Presidential Meetings.

Represented AT&T at multiple National Testing Conferences, providing our best in class solution.

Designed & Implemented cost, resource and time efficient, detailed Consumer Billing System models, such as the Year 2000 Testing Model, that resulted in successful upgrades and internal audits.

AT&T Corporation, East Brunswick N.J 1992 – 1996

Manager - Project & Systems Development

Created & Staffed the Project Management Office to support a portfolio of 120 applications.

oEstablished and directed project management governance practices and tools that included project prioritization, risk assessment, and audited projects to ensure compliance.

Lead Multiple Analyst and Development Teams to Support portfolio of 120 applications.

oIncreased productivity 10-fold through streamlining the processes, restructuring the teams, providing employee development while reducing the analyst staff by 70%. Provided personal guidance to Multiple Business Unit Re-design Teams.

AT&T Credit Corporation, Parsippany N.J 1986 – 1992

Manager - Financial Systems

Responsible for defining and implementing the complete Project Development Life Cycle to support Tax, Financial, Billing & Collection Systems.

Led the selection, procurement, modification and implantation of an Enterprise Resource Planning (ERP) package by way of Oracle General Ledger & Accounts Payable Systems, later adopted by AT&T.

AT&T Communications, Piscataway, N.J 1982 – 1986

System Design, Development, Test and Implementation roles with increasing responsibilities

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