Customer Service Sales
Resume:
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Karen P. Lapayan
Baguio City,Philippines
ac15ph@r.postjobfree.com
CURRICULUM VITAE
PROFESSIONAL OBJECTIVE
To obtain a career in your institution that will help me enhance my capabilities to become a valuable asset to the company.
PROFILE
Dedicated to profession and task at hand, goal oriented, self-reliant, adaptable, working with passion and hardworking.
WORK EXPERIENCES
MAY 2017-PRESENT
AXA LIFE INSURANCE PHIL.
FIELD UNDERWRITER/FINANCIAL ADVISOR
BAGUIO BRANCH
JOB DESCRIPTION:
Give advice on how to invest and save money.
Help clients plan for their short and long-term financial goals which include education and retirement.
Must be skilled networkers
MARCH 2012-JULY 2016
PNB LIFE INSURANCE, INC.
FIELD UNDERWRITER/FINANCIAL ADVISOR
PNB TARLAC BRANCH
JOB DESCRIPTION:
Assigned to a specific branch of Philippine National Bank (PNB) wherein responsible for providing financial guidance and investment to individuals regarding investment strategies. Look at someone's overall financial picture and attempt to help them improve upon it by
recommending savings, stock, or other investment decisions
MAY 2011-FEBRUARY 2012
NOBLE TRNDS UNBOUND INC. (NTUI)
BAGUIO CITY, PHILIPPINES
CUSTOMER SERVICE REPRESENTATIVE
JOB DESCRIPTION:
Answer courteously outbound/inbound calls.
Respond to customer inquiries.
Provide personalized customer service by responding to the needs of the customers.
Evaluate problems of the customers and provide logical lasting solutions.
ACCOMPLISHMENTS/SEMINARS
INTERNATIONAL TRIP (TOKYO,JAPAN)
Qualified for the incentive trip to Tokyo,Japan ( 4D/3N)
LOCAL TRIPS
Qualified for the incentive trip (3D/2N) to Cagayan De Oro, Pico De Loro,Batangas, and Balesin Island,Quezon Province.
SALES CONFERENCE
(DARE,DREAM, DO)
Training to become successful business/sales person.
QUARTERLY & MONTHLY TRAINING (Head Office-Makati City & Regional Business Center)
Product knowledge
How to be effective and efficient sales person
MILLION DOLLAR ROUND TABLE (MDRT)-YEAR 2013 &2015
Qualifying member-The Premier Association of Financial Professionals
International Award
ACADEMIC QUALIFICATION
College : Bachelor of Science Major in Entrepreneurship
2007-2011 : Saint Louis University
: Bonifacio St., Baguio City,Philippines
PERSONAL DATA
Name: Karen P. Lapayan
Age: 26 years old
Civil status: Single
Birth date: August 16,1991
Birth Place: Cervantes,Ilocos Sur
Height: 4’11”
Languages Spoken: English, Tagalog,Ilocano
CHARACTER REFERENCES
Ms.Erlinda C. Surla
Branch Manager
PNB Tarlac
+639**-***-****/+639**-***-****
Ms. Ma.Lourdes Coronacion-Flores
Executive Unit Manager
AXA Phil. Baguio Branch
I hereby certify that the statements above are true and correct.
Karen P. Lapayan
Applicant
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