Customer Care Administrative Assistant

MANJU KUDADA Customer care officer cum Administrative Assistant India Experience

D.O.B.: 12-JULY-1987

Nationality: India

Location: RANCHI JHARKHAND INDIA

Mobile: +91-919*******,797-***-****

Email: **********@*****.***

Gmail: **********@*****.***

Indian Passport no: N7169182

PROFILE

.MANJU KUDADA Worked in ICICI BANK LTD for i-process services pvt ltd (India), Chennai. RPC-RPC is Regional Processing center. It is back office for ICICI bank with 1year experience as a Team member.

. Worked in INVISION MEDI SCIENCES PVT LTD (INDIA),CHENNAI as officer-customer care Managing inventory of assets and supplies, monitoring critical level of stocks, sourcing for suppliers and submitting invoices.

OBJECTIVE

Looking for a challenging career where people, technology and skills are in demand utilizing my knowledge, skills & abilities efficiently and effectively for meeting organizational objectives on a long-term potential individual and organizational growth motivated by dedication, drive, performance and Recognition.

EDUCATION

Qualification School/colleague Bord/University Yr.

10 th st. Xavier school chaibasa Jharkhand 2003.

12th Nirmala college Ranchi Ranchi Jharkhand 2005.

B.A Psychology women college Ranchi Ranchi Jharkhand 2008.

M.B.A (HR) Periyar university salem Uni Tamilnadu 2012.

MM_IHM Hazaribhag Jharkhand jharkhand 2015.

LANGUAGES

English – Excellent reading, writing and speaking

Hindi – Excellent reading, writing and speaking

SPECIALIZED SKILLS

Assisting with all aspects of administrative management, directory maintenance, logistics, equipment inventory and storage.

Managing inventory of assets and supplies, monitoring critical level of stocks, sourcing for suppliers and submitting invoices

Coordinating between departments and operating units in resolving day-to-day administrative and operational problems.

Sending out and receiving mail and packages from company.

Preparing meeting minutes, meeting notes and internal support materials.

All Day-to-day operation matters.

Performing multifaceted general office support.

PROFESSIONAL EXPERIENCE

.Currently working in Service department in The Raso INN RANCHI JHARKHAND .

.Completed Six month Hotel Industrial training From GATEWAY HOTEL TAJ in Pune Nashik in 2016.

. INVISION MEDI SCIENCES PVT LTD (INDIA),CHENNAI as a Customer Care Officer cum Administrative from 18th June 2012 to 17th May 2013.

. ICICI BANK LTD for i-process services pvt ltd (India), Chennai 1 year Experience in Customer care FROM 2011 to 2012.

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Responsibilities and Role details:

Administration

Implements System activities related to long-range plan.

Prepares and submits required State and County reports.

Supervises, manages, and evaluates System staff delivering countywide services.

Maintains an environment that attracts, keeps, and motivates top-quality people -both professional and volunteer.

Formulates and administers all major operational policies and procedures.

Handle all inquiries within my capacity

Arrange "callbacks" to protect boss's time

Provide back-up materials for callbacks

Route calls elsewhere as needed

Do phone surveys/inquiries as needed

Prepare Salary report, Gratuity Report, Leave Provision Report

Analysis reports and other MIS reports as instructed by Director HR.

Analysis of Staff turnover in coordination with dept.HD.

OTHER INTERESTS

Photography, Cooking, listening music.

THANKS

YOUR NAME Manju Kudada

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