Stacey Carreira

San Diego, Ca 619-***-**** ac15ny@r.postjobfree.com

Objective I am a highly motivated trilingual professional with experience and knowledge in customer service and administrative support. I am extremely coachable and thrive in team atmospheres. I excel at multi-tasking and do so in a timely and organized manner. I am looking to obtain a career where I can utilize my professional experience for the benefit of the organization, while I learn and grow professionally. Skills Summary

• Customer service oriented

• Time management

• Trilingual

• Communication skills

• Organizational skills

• Microsoft Office

• Multi-tasker

• Computer skills

• Willingness to

Learn

• Works well under pressure

• Problem solving

• Adaptability

• Team-player

• Positive attitude

Work Experience BLUE WAVE BAR & GRILL – SAN DIEGO, CA 2015 – Present Server

• Provide strong, friendly, and fast customer service.

• Strong menu knowledge: accurately answer questions about menu selections.

• Regularly check on guests and resolve issues with urgency to ensure customer satisfaction.

• Accurately record food/drink orders and run multi-tab meals with use of POS system.

• Consistently adhere to quality expectations and standards. SANFILIPPO’S ITALIAN RESTAURANT – SAN DIEGO, CA 2002 – 2016 Manager/Server

• Provided friendly and engaging service, creating relationships with customers.

• Predicted future sale trends in order to accurately manage food inventory.

• Proactively managed restaurant reservations, anticipating and planning scheduling needs.

• Managed end of day duties of restocking and reconciling cash drawer.

• Handled point of service systems and answered phone lines as needed.

• Displayed enthusiasm and knowledge about the restaurant’s selection.

• Developed and maintained positive working relationships with others in order to reach business goals.

BANIF BANK – PAUL DO MAR, MADEIRA, PORTUGAL 2001 – 2003 Financial Service Representative

• Provided strong customer service, indentifying each customer properly and thoroughly prior to assistance.

• Cash/checking deposits, processed loan payments, activated debit cards.

• Handled excessive amounts of cash with an outstanding record of mathematical accuracy.

• Cashed checks, accepted deposits, and issued cashier's checks/money orders while.

• Worked in excess of 40 hours per week in a fast-paced work environment and balanced the responsibilities of pursuing multiple tasks on an every-day basis.

• Undertook other operational responsibilities as were necessary.

• Communicated effectively with managers and customers. Education GROSSMONT COLLEGE- SAN DIEGO, CA 2003 – 2007

General Education

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