ANDRE L. DIXON
Phone: 414-***-**** Email: ***********@*****.***
Experience in various environments including data center networking, central office switch technology, OSP engineering, wireless and 4G LTE, WAN/LAN, and test lab construction. Trained support technicians on policy and operations. Implementation and provisioning of telecommunications services for residential, commercial, and industrial clients. Start-up design architecture to peripheral connectivity. Consistent record of quality work. Ability to work well under pressure, as a team member, and assist in project leadership. FCC licensed.
Level 3 Communications April 2017 – June 2017
Field Service Technician
Installation of various types of Telecommunications equipment
Assist in maintaining various remote manned and unmanned location throughout state of Wisconsin
Assist senior technicians installing equipment for fiber node insertion
Assist with build out and restructuring of new and existing field offices on a team, as well as independently
Test field network equipment prior to deployment
Build network gear per specification of need
Assisted in the proficient operation of mobile network offices
Independent Telecommunications Contractor December 2014 - Present
Equinix July 2012 – September 2014
International Business Exchange (IBX Network)
Network Engineer (IBX) Data Center
Installation, termination, testing, and labeling of cross connects (cat5, cat6, coax, and fiber)
Moving and installation of cabinets and relay racks
Private cage builds utilizing mesh wall materials
Troubleshooting circuits with use of BERT equipment
Perform remote services for customers
Hardware installation to include server racks, power strips, rails, cable management, and customer equipment
Utilize ticketing system, shift reports, and email
Manage multiple projects
Build and upgrade various types of servers and chassis
Installation of various types of cable and ladder racking
ALCATEL-LUCENT July 2008 – July 2012
Customer Systems
Communications Services
Installed various types of cellular/switch equipment to include transmission power, eNodeB cells, Mod cells 2.O & 4.O B, 7705 and 7750 routers, on customer premises, and wireless remote locations.
Lab installation skills: Install, label, and dress power distribution equipment, fabricating racks, grounding, IP routers, telephones, and wireless networks, ethernet cabling, fiber and coax cross connects.
Reconfigured wiring architecture of office suites and various lab environments to accommodate current and future technologies utilizing category 5, 6, Gigaspeed, and other types of color coded twisted pair wiring.
Worked inside/outside and aloft to install, relocate, and remove equipment, as well as install wiring and performance provisioning.
Utilized various types of equipment to perform routine maintenance, provisioning, and continuity testing.
Types of equipment used: DACS system and BNC/mini BNC cabling, 5ESS switch, 4ESS extraction, ADTRAN, Foundry Networks, Lucent, Polycom, Galaxy, Tyco, AVAYA, Systimax, Panduit, DSX cabling.
BUTLER INTERNATIONAL February 2008 – May 2008
Outside Plant Engineer (OSP)
Researched outside plant records to identify candidate facilities for extraction
Planned and documented functional cabling reports utilizing the most efficient and least disruptive removal methods
Coordinated with client planners/engineers to insure efficient work flow
Coordinated with other client/telecommunications firms to insure maximum success of projects
Maintained daily/weekly records and reports of project(s) progress
Coordinated with operational departments to insure proper packet data transmitted and received
Utilized NERV, TIRKS, LFACS, TELCODATA from local telephone industry in design and planning tasks
AT&T May 1996 – October 2007
Installation and Repair
Provisioning and Maintenance
Provided direct support for advanced telecommunications network cable plant, and network surveillance, throughout WAN/LAN
Performed provisioning of POTS, 56/64KBs sub rates, basic and enhanced ISDN, and T1 circuits
Provisioned teleconference services and equipment for voice and video utilizing Loop and BERT bit rate tests
Assisted with training of technicians to install and maintain networks
Designed, provisioned, and repaired ADSL, HDSL, and DOV DSL services
Repaired and performed routine maintenance and provisioning on inside/outside networking facilities and cables, 50 pair minimum
Designed and installed architectural layout for residential, commercial and industrial telecommunications services to include multi-story dwellings requiring moves, adds, or changes
Education and Leadership Experience
Willow Creek Association Global Leadership Summit 2017, Milwaukee site #665 Technical Diresctor
University of Wisconsin-Oshkosh, Oshkosh, Wisconsin 1996
Bachelor of Science
Univ. of Wisconsin Oshkosh Student Association – Multicultural Affairs Director 1992, 1993
United States Student Association – Multicultural Affairs Delegate 1992, 1993
Pre-College Assistant Director / Advisor 1992, 1993, 1994
Harlan Rising Mentor Program, Harlan Academy High School Chicago, Illinois 2013- 2015
United States Army/Army Reserve Fort Polk, Louisiana December 1986 – November 1994
Tactical Communications Specialist
Installed and maintained tactical field communications network equipment
Utilized high and low frequency, secure and non-secure communications equipment
Maintained sensitive communications devices and records for intelligence data gathering
Logistics clerk of communications equipment, medical supplies within unit, and general materials