Fernando Sanchez

*** ****** ****

Lancaster, PA *7601

717-***-****

ac15e8@r.postjobfree.com

Objective: A challenging leadership or lending position in the banking, non- profit or service area that utilizes my background in administration, supervision, planning, marketing and community relationship.

Work Experience:

Community Team Manager – Bank Officer

2014 – Present Metro Bank

Lancaster, PA

§ Provide leadership, coaching and training to insure branch achieves sales goals.

§ Generating additional bank business through in-branch sales, phone calls and external business development.

§ Provide consistent quality customer service to both internal and external customers that meets or exceeds established standards.

§ Responsible in making business calling to existing customers and prospects;

§ Analyzing the branch budget, expenses and overall branch core deposit goals and consumer loan goals.

§ Review consumer loans and having lending authority to decision the loan request.

Participate in branch functions and community

activities to promote bank’s image and growth.

Community Team Manager – Bank Officer

2001 – 2014 Fulton Bank

Lancaster, PA

§ Provide leadership, coaching and training to insure branch achieves sales goals.

§ Generating additional bank business through in-branch sales, phone calls and external business development.

§ Provide consistent quality customer service to both internal and external customers that meets or exceeds established standards.

§ Responsible in making business calling to existing customers and prospects;

§ Analyzing the branch budget, expenses and overall branch core deposit goals and consumer loan goals.

§ Review consumer loans and having lending authority to decision the loan request.

§ Participate in branch functions and community activities to promote bank’s image and growth.

Community Team Manager – Bank Officer

1997 – 2001 Sovereign Bank

Lancaster, PA

§ Lead the financial center employees in establishing an environment that achieves all sales and service performance objectives.

§ Develop specific strategies and monitor progress to meet and exceed goals and objectives.

§ Directly manage all Human Resources processes for all direct reports and oversees HR processes for teller team appraisals, disciplinary actions, individual development plan, career development training, interviews, etc.

§ Ensure financial Center team knows and focuses on high value customers to improve their overall banking experience and retain and grow their business.

§ Made proactive calls to high value customers and identify potential opportunities for growth of customer relationship. Education:

Bachelor of Science in Business Administration, 2006 Elizabethtown College – Elizabethtown, PA

Skills:

Bilingual (English-Spanish), Strong PC Skills (ie.Word, Excel, PowerPoint), Self-motivated.

Community Involvement:

2004 – Present : Head JV Boys Basketball Coach (Lancaster Catholic High); 2006 – Present: Junior Achievement (School Instructor); 2006 – Present: S. June Smith Foundation Volunteer; 2005 – Present: United Way Board Member (Lancaster); 2005 – Present: Children & Youth Board Member (Lancaster); 2007 - Judge for WGAL Jefferson Award campaign

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