Julie Salin

Julie Salin

* ******* ***** *************, ** 17022

Home: 872-***-**** email: mailto:ac15d1@r.postjobfree.com

Education

Bachelors in Information Technical Management

DeVry University

Tinley Park, IL.

Key Skills

Application Development

Business Analysis

Project Management

System Integration

Business and System Requirement Documentation

Technical Writing

Testing and

Quality Assurance

UAT

User Support

Project Management

MS Project

Agile

Technical Skills

Customer Relationship Management: Salesforce

HP Application Lifecycle Management

Computer Languages: C++, VB, .NET 3.5, SQL, Apex, C#, Cobol, Access, Scripting

Debugging and Troubleshooting

MS Office: Excel, Word, Access, Power Point, Outlook

SharePoint

Operating Systems: MS Windows, Unix

Computer networking

TCP/IP

PCI

Additional Education

Elmhurst College

1993 - 1996

Networking and programming classes

Elmhurst, IL.

Prairie State College

Associates in Computer Science 1988

Chicago Heights, IL.

Phi Theta Kappa, Honor Roll and dean's list

Summary

Highly qualified in business analysis with more than twelve years of technical project management experience with over ten years of programing background. Programmed and analyzed business and other data processing for application to electronic data processing systems. User Acceptance Lead documented user requirements, procedures, and problems to automate or improve existing systems and review computer system capabilities, workflow, and scheduling limitations. Performed Business Analysis tasks including development of User Cases, User Stories, and development level functional documentation. Third level trouble shooting. Supervised computer programmers.

Work Experience

UAT Lead / Consultant 2016 – 2017

Rite Aid Etters, Pennsylvania

(IT Consultant for E&E IT Consulting Services Mechanicsburg, Pennsylvania)

Lead facilitator for sign off acceptance from internal business partners ensuring accuracy and functionality of integrated data from a new POS system developed by an external vendor. Applications used for the project were Agile, HP Application Lifecycle Management, SQL and SharePoint.

Trained and coached business users to help define UAT testing plans and requirements

Scheduled testing activities, prepared reports and PowerPoint showing results and milestones of the integration progress

System Analyst / Product Lead 2002 – 2013

Follett Higher Education Group Westmont, Illinois

As a System Analyst and Product Lead responsibilities were to ensure that Merchant Services (Bank) including Fifth Third, Chase Paymentech and other large financial institutions interface processes, settlements, and file transfers to and from the bookstores, home office servers which included Windows, Unix, and AS 400 systems were met per business requirements. Maintained and built various applications using scripting, SQL and VB.

Other responsibilities included developing, documenting, and implementing projects on a national scale for over 900 bookstore locations and internal home office departments. Bookstores included Notre Dame, Berkley and Stanford. Internal departments encompassed POS, Loss Prevention, Fraud and Accounting Departments. Experienced in the phases of project management with a proven record. Focused on detail and meeting requirements within timelines. Strong technical, analytical, organizational, written and verbal communication skills. Experienced in liaison role for managing and collaborating internal and external customer requirements to developers to meet business requirements using various report tools.

Included in these responsibilities:

Collect information from users, departments, and vendors for development and enhancements

Analysis of systems to determine necessary changes per business requests

Development projects JDA, .Net and scripting processes

Technical requirement documentation for business and the authorizer’s compliance

Oversee collaboration and tracking tasks between developers and users

Worked on testing, implementation and integration processes

Certification of interfaces for credit, debit, gift, and campus cards by the institutions to ensure transaction communications perform properly and that daily multi-million dollar settlements for various large banks with proper controls for any pathway failures or any discrepancies were in place

Create tests scripts working with the QA teams ensured previous functionality was not affected and new functionality worked error free.

Programmer Developer 1995 – 2002

Follett Higher Education Group Elmhurst, Illinois

Programmed in Cobol on an IBM OS2 POS system enhancements and maintenance changes per documented functionality requirements. Coded in C of the credit and campus card commerce authorizing and settlements processing on IBM AIX Unix system.

Program projects in house developed Cobol based POS system

Program projects in house developed credit card and settlement applications

York Employment Staffing 1994 – 1995 Programmer Consultant Westchester, Illinois

Consultant role at Follett Higher Education Group for programming in Cobol on a POS system on an IBM OS2 system.

Salesforce Developer Intern July 2014 – November, 2014 DeVry DeVry Education Group Oak Brook Illinois

Coded and developed Apex Classes, triggers methods through VisualForce for custom objects per business requirements.

Salesforce Administrator Intern June 2014 – August 2014

DeVry Education Group Oak Brook, Illinois

Maintained user roles and profiles, security settings, access settings, etc. (User Profiles, Role Hierarchy, Sharing Rules and Security). Create and manage custom objects, fields, formulas, validation rules, custom workflow, complex formulas and approval processes. Performed configuration, development, testing, and data integrity. Researched changes in upcoming versions of salesforce.com and other integrated applications; provide recommendations when necessary to enhance efficiency and productivity.

Analysis of business request changes

Developed custom fields, rules and process and uploaded to changes to various platforms

Commination – Mobile Consultant February, 2015 – July, 2015

Best Buy Tinley Park, Illinois

Responsibilities included selling of products and services including phone and tablets activations for telecommunication providers, working with customers determining the best solutions for their needs for various wireless and accessories.

System Administrator 1992 – 1994

Maly Warehouse Chicago, Illinois

Implemented and tested a GL accounting system.

Installation, configuration, operation, and maintenance of systems hardware and software on a Unix system, technical research and development to enable continuing improvements within the infrastructure. Ensured that system hardware, operating systems, software systems, and related procedures adhere to organizational requirements. Performed daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary.

Computer Programmer 1981 - 1992

Systems Design South Holland, Illinois

Programmed in Cobol for retail and inventory systems. Created and customize software applications and tools. Managed all phases of application design from determining technical requirements, coding through system testing, integration and deployment. Integrated the base software data with IQ software that allow customer to customized reports and taught classes on how to use it.

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