ERICA N ICOLE W ARD
Chesapeake V irginia 2 3323
Email: e ac157s@r.postjobfree.com
SUMMARY O F Q UALIFICATIONS
● CPR ● Exam R oom P rocedures
● First A id C ertified ● Medical B illing & C oding
● EKG
● AED- A dult
● Organized & D etailed
● Medical O ffice P rocedures
● Microsoft O ffice 2 003 & 2 007
● Skilled i n m anaging f ront-desk o peration
● Team O riented
● Reliable
● Typing S peed 6 0 w pm
● Sterile T echniques
● Vital S igns
● Highly m otivated
● Maintain c onfidentiality a nd H IPPA
Regulations
● Multi-task & P rioritize
EDUCATION
Associates D egree i n O ccupational S cience i n M edical A ssisting w ith a C oncentration i n C linical Support- A ugust 2 013
Centura C ollege- C hesapeake, V irginia
PROFESSIONAL E XPERIENCE
All A bout Y ou H ome H ealth S ervices- P ortsmouth, V irginia Office A ssistant
02/2017-07/2017
● Performing s upporting r oles i n r unning d aily a ctivities o f t he o ffice
● Answering p hone c alls, t aking m essages, r esponding t o i nquiries a nd p roviding c lerical and s ecretarial s upport t o t he s taff a nd t he m anagement
● Screened a nd p assed o n c alls a nd m essage t o c oncerned p ersonnel
● Greeted a nd m ade v isitors c omfortable a nd c alled f or t he e xecutives t hey h ave t o c ome t o meet
● Perform d ata e ntry w ork a nd h andled d aily p etty c ash
● Maintain o ffice s tationery s tock a nd p erformed o ffice e rrands a s r equired
● Helping i n o pening a nd c losing o f f acility a t t he s tart a nd e nd o f e ach d ay
● Sending f axes, p hotocopies, a nd e mails
Direct H ome H ealth C are- P ortsmouth, V irginia Personal C are A ide
02/2012-05/2013
● Help p atients p rescribed e xercises a nd m edication r outines.
● Change p atients d ressings a nd g ives m assages
● Check c lient p ulse, t emperature a nd r espiration
● Provide b athing, s having, d ressing a nd t oileting p atients
● Shop a nd p repare m eals f or p atients
● Provide l ight h ousekeeping d uties f or p atients
● Change b ed l inens a nd k eep p atients a reas c lean
● Transport p atients t o a ppointments
● Document p atients p rogress t o H ome H ealth S upervisor
● Provide a dditional c are a s r equired t o m eet t he p ersonal n eeds a nd c omfort o f a ssigned p atients