Experience
Shernaz Irani
Potomac MD 20854
Financial Health Dec. 2011 – June 2014
Medical & Dental Billing/AR Specialist
• Use web-portals and/or phone to check eligibility
• Add insurance to provider systems and queue the claims
• Prepare and submit electronic and paper insurance claims in a timely manner
• Prepare and attach all required documentation including referrals, treatment plans, or other required correspondence to reduce denial
• Responsible for bill and follow-up for physician claims submitted to Medicaid and HMOs
• Fix errors and validate electronic claims
• Follow-up on claims status and resubmit denied claims
• Write off non-covered charges
Orthopedic Associates of Frederick Nov. 2008 – June 2011 Medical Billing/AR Specialist
• Follow up on outstanding A/R for sel-pay and various insurance companies including resolution of denials
• Responsible for handling all workers compensation claim correspondence related to insurance bills or patient ac- counts
• Contacting insurance carriers, patients, and other facilities as needed to get maximum payment on accounts and identify issues or changes
• Reconciling carrier submissions, edits and rejection reports and making appropriate decisions on accounts to maximize reimbursements
Carolyn Gaynor Podiatry Jan. 2008 – Sept. 2008
Medical billing/AR Specialist (Contracted position)
• Medsoft Professional in Medical Billing
• Entering patient information in the system
• Correcting electronic claims
• File and edit reports
• Post payments and balancing
• Full understanding of Medicare billing regulations
• Understanding insurance rejections and how to correct the claims and re-file or appeal to get them paid
• Knowledge of electronic follow-up and resubmit claims Kaiser Permanente (Patient Financial Service Self-Pay Unit) Feb. 2007 – May 2007 PFS Follow-Up and Collections Specialist (Contracted position)
• Analyze, investigate, and resolve the daily error workload according to department policy
• Edit, correct and adjust copayment if member is charged incorrectly
• Check eligibility to confirm that the member is covered
• Check which services are charged to the member’s deductible Steven M. Shimoura, M.D., P.A.
Medical Billing Account Receivable Specialist: March 2003 – August 2006
• Electronic claims filing
• Paper claim filing
• Posting charges and payments
• Insurance follow-up
• Claim rejection adjustment
• Handle all outstanding A/R for self-pay and various Insurance companies Ajit Shah, M.D., D.L.O.E.N.T. Head and Neck Surgeon Nov. 2001 – July 2000 Medical Billing Specialist
• MEDISOFT Patient Accounting System Data set up
• Transaction payment and deposit
• Claim entry and management
• Electronic media claims
• Insurance payment adjustments
• Day sheet reporting
Union Labor Life Insurance Co. Nov. 2000 – Sept. 2001 Stop Loss Insurance Specialist and Auditor (Contracted position)
• Evaluated loss claims for release of large payments to various union health and welfare trust funds
• Duties include creating excel spreadsheets that could be utilized as funds
• Analyze/calculate information to determine re-insurance deductibles’ and Stop Loss attachment point
• Interpreting Access Loss Policies, addendum’s and update information to determine how changes in contracts determine Access Loss payments
American Psch Systems Aug. 1998 – Nov. 2000
Claims Analysts
• Process mental health and substance abuse claims
• Process claims entered direct from HCFA 1500 and UB92 forms
• Enter data in the Paradigm System for adjudication
• Document claims with error for reconsideration request
• Claim adjustments to those that were previously processed with incorrect data and adjust to reflect the correct information and issue additional payment or recoup over payments.
• Review claims to determine if they were paid correctly and if any non-payment errors were made in processing
• Coordinating of benefits to limit benefits from two or more carriers to 100% of the claimant’s covered expense
Claims Administration Corp. Nov. 1985 – June 1998
Medical Claims Analyst
• Analyze medical, dental, and prescription drug claims processing in a timely fashion for payment according to the Mail Handlers Benefit Plan
• Processing claims needing coordination of benefits from patients with Medicare, Medicaid or other insurance companies as the primary payer
• Maintained over 98% payment and procedural accuracy
• Process 160% of daily expected goals
• Demonstrated excellent knowledge of CPT and HCPCS codes
• Received three promotions within a two-year period
• Dental claims examiner
• Researched and resolved problems when necessary
• Demonstrated knowledge of dental terminology
• Handled routine telephone inquiries.
Skills
• Proficient with Medsoft and Paradigm System
• Knowledge of CPT & DMS IV codes
• Maintained 95-98% payment accuracy
• Microsoft Word, Excel
Education
• Bachelor of Arts, Sophia College, Bombay, India
• Word Processing, Montgomery College, Gaithersburg, MD