John R Hadden
Tampa, Florida
DRIVING BUSINESS GROWTH VIA STRATEGY, EXECUTION & TEAMWORK
A history of working alongside of both human, animal and dental health executive leadership team(s) to augment profitability, including the increase in sales productivity, profit margin expansion, business development and merger/acquisition related activity. A respected and decisive senior leader who is often referred to as a “change agent” that has the proven background of building (and reshaping) a high performing culture, people development and strategies. Moreover, has the soft skills to positively engage and lead others on a successful journey.
BUSINESS, COMMERCIAL & LEADERSHIP EXPERTISE
Growth & Strategy
Business Development
Strategic Partnerships
Acquisition & Integration
Consolidation/Optimization
Talent Acquisition
Coaching & Development
Team Building
High-Performing Sales Culture
Contract Negotiations
Market Strategy & Development
Executive Level Presentations
New Product/Test Launch
P&L Management/Discipline
Individual Contributor
PROFESSIONAL EXPERIENCE
Dental Services Group – SVP Growth & Strategy (PE, Cressey & Co) 2016 - Present
DSG is the largest network of dental operations serving dentists, universities and Dental Service Organizations (DSOs) throughout North America.
Led the strategic vision by realigning the Go-To-Market plan for long-term sustainable growth
Instilled KPI management and internal processes to maximize shareholder value.
Aligned comp plans and sales execution to drive EBITDA performance
Increased YoY case volume by 8% during a soft market
Developed strong relationships with Strategic Partners (Henry Schein, Ivoclar, Nobel, Dentsply, et al) to support a unique sales model.
Accumen (Consulting 1 Year) – Vice President, Global Outreach 2015 - 2016
Accumen is a transformation company that partners with health systems across the country to set new standards of performance in the hospital – performance that drives higher quality, better service and unprecedented value.
Refreshed & Transformed the growth strategy for one of the nation’s leading hospital systems – moved from a significant volume budget deficit to 5% favorable within ~6 months
Enhanced Assets in key areas – Budget Creation, Market Sizing, Growth, Sales Compensation, Developmental Planning, and Management Service Agreements.
Early stage “Growth & Strategy” for small to large health systems
VCA/Antech Diagnostics (“Woof”) – Vice President, Sales 2012 - 2015
VCA is the leading provider of pet health care services in the US and Canada.
Successfully led contract strategy & negotiation of client revenue in a hostile competitive environment resulting in ~70% capture rate .
Reshaped Growth Organization – Orchestrated a 30% successful turnover, redesigned business development team, introduced sales calibration, value centric selling/training, and synergistic planning for business development partners.
Committee member to develop and train unique business development to enhance new revenue opportunities by leveraging distribution channels– moved from a sales representation of ~55 to greater than 700.
Rolled out key brand and marketing positions for company and related tests (The “Pet Wellness Report” – Pfizer/Zoetis and “AccuPlex”)
Health Discovery Corporation (PE) -Vice President, Biz Dev 2011 – 2012
(a Hadden Health Consulting assignment) – Successfully joined two healthcare companies in joint venture.
HDC specializes in the discovery and development of molecular diagnostic tests using support vector machines (computer assisted) which combines math and medicine for diagnosing various diseases at their earliest stage (prostate, pancreatic, colon, etc)
Led a successful venture of two publicly traded healthcare companies (“NGNM”-NASD OTC BB and “HDVY”-HDC OTCBB) with combined market cap of $80M. Negotiated the Exclusive Worldwide Marketing Rights for licensed portfolio of molecular cancer diagnostic tests (prostate, pancreatic, colon etc)
Promoted Melanoma Application (MelApp) as one of the “Top Ten Apps That Can Save Your Life” (Parade Magazine, Jan 31, 2012)
Formalized 50/50 partnership with HDC and Doctors Optimal Formula and launched Retinalyze Analytics; a test for early detection of eye disease.
Quest Diagnostics (DGX and WCAS) 2003 - 2011
Vice President, Sales and Business Development – Central Region
Develop, Coach & Mentor growth organization (physicians, hospitals, health plans, etc)
Operations partner for 8 business units ranging from $100M-350M-P&L responsibility. Over 300 locations
Committee Member for Corporate Strategic Planning – Physician/Hospital Strategy, Long-term Care, Acquisitions/Ventures, Women’s Health, New Product Launch and retool Sales Model/Comp
Using strategic agility Co-Developed and Implemented a Regional/National rollout of Proven New Sales Model (resulting in double digit growth)
Developed and Implemented numerous proven Best Practice Growth Strategies for each Business Unit
Championed several Six-Sigma Projects
Sales Director, Florida
Best of Quest Winner – National Sales Leadership and Award
Revenue Growth 18% vs PY - Volume Growth 9% - #1 in the Country
Central Region Sales & Operations Leadership Team, Chair – 21 states
Mentoring of new Sales and Customer Service Director(s)
Frequent Sales Academy Trainer - DSM Training, Value Centric Selling
Vice President, Business Development (LabOne/Hospitals) - Successfully acquired by Quest Diagnostics
Acquisition & Integration Lead for Alliance Laboratory Services (ALS) in Cincinnati OH
Director of Client Consolidation and Integration
Reference Solutions Group (RSG) – Launched a New Division servicing hospitals.
Vitallabs – Chief Executive Officer (PE) (interim) 2002 – 2003
A publicly-traded Florida based healthcare company with annual sales of ~$10 million.
Turnaround of a distraught healthcare company
Restored growth focusing on physicians, toxicology, long-term care facilities, home healthcare, etc
Acquisition Funding and a successful acquisition of two “like” businesses (clinical and veterinary labs)
Documented Expense Reduction (55%) & Net Revenue Increase (20%)
Refurbish Sales, Client Services, Medical/Technical Quality and Vendor Partner relations
American Medical Laboratories (GTCR) – Vice President, Biz Dev 1999 - 2002
(Operations and Business Development)- WCAS – AML was successfully sold to Quest Diagnostics
A national provider servicing hospitals and physicians. An original purchase price of ~$25 million in 1997; AML was sold to Quest Diagnostics in 2002 for ~$500 million.
Management of Sales, Operations and Customer Service Team, Southeast Region
#1 Region in US - 100% Client Retention
Top VP Producer
Instrumental in the following: Acquisition of APL Las Vegas, NV, Healthtrust National Contracting, etc.
Horus Global Healthnet (PE) – National Business Director 1996 – 1999
(A+ Patent was successfully acquired by J&J)
HGHN was an innovative healthcare start-up company that was based on the diagnosis and prognosis of all diseases using neural network technology. Successful clinical trials at some of the nation’s largest and most respected medical schools allowed for a national and international launch of its patent-protected technology.
Development & Implementation of New Product Launch ProstaSure (ProstateCa)
National Business/Network Development
Committee member on new technology at three top medical schools – Johns Hopkins, MD Anderson and Stanford University
Signed channel marketing agreement with several national/international healthcare companies (200+ reps)
Signed Strategic Alliances with Tosoh, D.B. and J&J
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Laboratory Corporation of America (LCA) 1985 – 1996
Associate, Vice President
Florida - Sales and Customer Service Responsibility for $100+ million-dollar region.
Leadership of 50+ physician sales reps and 40 client service reps
Operations Leader for Florida Business Unit
Strategic Business Ventures/Alliances – hospitals, acquisitions, management deals.
Sales Director of the Year, (18 regions) Divisional & Regional Sales Awards (Southeast and Mid-Atlantic)
Associate Sales Manager of the Year (3rd place – 30 candidates)
Directed the #1 Customer Service Team in the company
AVP in charge of Employee Advocacy (Florida Division)
*Associate, Regional Director (Operations), *Sales Director. *Sales Manager, *Sales Associate
Education: Cal Coast University – BS, Business Administration
Personal: Married: Susie / Two children: Lindsey and Victoria.
Interests include reading, crossfit, martial arts, golf and philanthropy
Board Appointments and References : Upon Request
“Please keep finding ways to improve our organization. We are a better company with your vision and creativity” VP, Business Director
“The entire company has seen your teams’ numbers and they are Outstanding. I have always enjoyed your passion and ability to get things done through the relationship you have with all parties involved.” Sr. VP Operations
“I keep hearing great things about all that you are doing. The growth numbers speak for themselves. Thank you for your leadership, collaboration with operations and more important your winning spirit.” CEO, Quest
“I choose you as my mentor because of your leadership, business skills, passion and most importantly your results” AM/Manager