Administrative Assistant

HEATHER MARIE KURR

**** *** ******** ********** **.

Monroe, NC 28112

SUMMARY

Skilled administrative/customer service professional with highly developed skills in coordinating, prioritizing and implementing multiple projects and meeting daily deadlines. Excellent analytical, organizational, conflict resolution, and communication skills; strong sense of responsibility and self-motivation. Team player with proven leadership and management qualities. Works well without direct supervision. Thrives on new opportunities for accomplishment and success.

HIGHLIGHTS

• Provide leadership that encourages trust, cooperation, and high levels of performance to the other team members. Promote relationship building with clients

• Perform a wide variety of printing and document services which are sometimes confidential in nature; operate a personal computer to enter data, draft, edit, revise, and print letters, tables, reports, and other materials.

• Coordinate and perform a range of staff and/or operational support activities for the company; serve as a liaison with other employees and operating units in the resolution of day-to-day administrative and operational problems.

• Greet and direct visitors, as and when appropriate; resolves routine administrative problems and answer inquiries concerning activities and operations of the company; accept, screen, and route telephone calls.

• Sort, screen, and distribute incoming and outgoing mail; draft or prepare responses to routine inquiries; prepare photocopies and faxes, and operate a variety of modern office equipment.

• Assist supervisor in problem solving; project planning, and development and execution of stated goals and objectives. Maintain, process, and update files, records, and/or other documents.

• Execute routine bookkeeping functions, involving billing and cash receipt activities, and requisition of supplies, printing, maintenance, and other services.

• Balance and reconcile daily business. Ensure the deposits are completed properly, and there is proper cash available for each day’s business.

WORK HISTORY

Harris Teeter Garrison Enterprises Total Control Services LLC

Winston Salem, NC Charlotte, NC Charlotte, NC

Assistant Customer Service Manager Administrative Assistant Administrative Assistant

September 2010-Present June 2009-May 2010 February 2006-June 2009

EDUCATION/TRAINING

Forsyth Technical Community College, Winston Salem, North Carolina

• Received Associate Degree in Medical Office Administration 2016

South Piedmont Community College, Monroe, North Carolina

• Received Certification in Medical Office Administration 12/2003

• Received Certification in Medical Office Transcription 5/2004

COMPUTER SKILLS

Microsoft Word, Excel, PowerPoint, Publisher, Outlook, Peachtree Accounting

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