Customer Service Representative

Kristilyn Carlock 832-***-****

ac1510@r.postjobfree.com

**** / **** ***** ****** *** Hair Styling School

Certificate

**** / **** **** *** **** School

Diploma

**** ********* **. *******, ** 77053

PROFESSIONAL SUMMARY

Seek to work in a setting that will dare me extra at the same time as allowing me to add to the sustained enlargement and achievement of the organization.

SKILL HIGHLIGHTS

Fast and ambitious learner

Great customer service skills

Seeking to diversify my skills

Positive attitude

Enjoy working with others

EXPERIENCE

August, 2007 / Present

Hair Stylist

Self-employed - Corpus Christi- Houston, Texas

Using my customer service and trade skills to provide men, women, and children with their desired hair styles in a positive environment.

Specializing in washing, weaving, and styling of all hair types. Master hair braider

July, 2005 / September, 2007

Customer service representative

APAC Customer Services - Corpus Christi, Texas

Answering incoming calls from Verizon Wireless customers and providing them with prompt and efficient customer support. Assisting customers with any billing questions, technical difficulties, payments, extensions, credits, and any other issues of that nature

Informing the customers of new or upcoming products and service packages Personally working with each customer to provide them with the best service plan to fit their needs and budget April, 2002 / September, 2004

Receptionist / Data Entry

Sitel Solutions - Corpus Christi, Texas

Welcoming visitors by greeting them, in person or on the telephone. -Answering or referring inquiries. -Filing paperwork. - Scheduling appointments, interviews, and meetings. Answering or referring inquiries. Creating files and accounts for new hires and clients.

Filing paperwork

Scheduling appointments, interviews, and meetings

EDUCATION

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