Manager Assistant

Solid background in Offshore, Commercial, & Consumer Financial Services including: serving as International Business Company Director and Trust Company Authorised Signatory, “go-to” person for structuring, relationship management, accounting, administration, compliance, risk analysis and marketing, with strong emphasis in Consumer Lending, Corporate, Mutual Fund, IBC, Trust and general Wealth & Money Management. Consistently exceeded expectations and anticipated and mitigated major Risk for the Financial Institution(s) and Clients; particularly in Domestic and International Regulatory Agency Audits. Skilled in Negotiating for Institution and Client accounts, for Group, partnerships for existing business salvaging, merging and/or creating new business opportunities. Significant experience in cross-agency (Government) & Public/Private partnership planning and execution of objectives.

CAREER HISTORY

May, 2010 – Present

Edmiranda Restaurants, Ltd., d/b/a Burger King®, Nassau

Administrative Assistant/Coordinator – Head Office

(Company: 2015 LAC Excellence Program 1st Place Winner)

Assistant to Director of Operations: Operations Reports, Complaints, Group Bookings, Payroll review, Procurement, Special projects.

2008 - 2010

The Sundries Shop (Nassau Palm Resort)

Day Manager/Assistant to Owner

Operations, Procurement, Sales, Marketing, - Specific Project: Putting Manual Operations onto QuickBooks Point of Sale System

Oct, 2003 - 2008(Temporarily relocated to USA on instruction from Physician due to work-related environment – building mold).

Bahamas Agricultural & Industrial Corporation (BAIC), Nassau, Bahamas

Manager – Evaluation and Assessment Department

SME and Industry Development, Public/Private Partnerships, Domestic Investment, Seminars, 1st Urban Renewal Entrepreneurship Workshop, 1st National Bottled Water Producers Workshop, Ministry of Social Services/Bureau of Women’s Affairs Business Opportunities Workshop presenter, Produced Manufacturers/Producers Catalogue/Directory, Mediated and encouraged formation of Bahamas Agricultural Producers Association (BAPA), and National Handicraft Association (NHA).

2002 – Oct. 2003

First Down Sports Bar, Nassau, Bahamas

Operations Manager (Day shift)

NB: Turned-around business to minimum % profit increase within one month

Jan, 2001– 23 Dec 2001(Initial Project completed- initial team returned to Bahamas)

CitiTrust (Bahamas) Limited, Zürich, Switzerland & Nassau, Bahamas

(last 6 months in Zürich)

Supervisor, Imaging Project – Zürich, Switzerland

Imaging Technician - Nassau

Planning & supervising project - Zürich

Trained & Managed multi-national team of 18 persons

Structure & Documentation review & Interpretation re: Legal, KYC and other financial documents from Lugano, Genève, Zürich, Switzerland and Jersey, Channel Islands, U.K. primarily EMEA clients

Liaising with Client Relationship Managers, Project Coordinators in all targeted offices.

Trained successor for Zürich office & Trust Officer for Nassau office

2000 – 2001

Charpie’ & Associates, Nassau, Bahamas

& Assets Decision Network, Nassau, Bahamas

Consultant and Manager

Consultant to Swiss & U.S. law firm

Manager of Swiss Investment Management Group local business Advising re: procedure for Mutual Fund Company Due Diligence and Compliance, Accounting and Administrative Advice re IPO’s, Mutual Funds, existing Umbrella Fund Prospectus - Set-up & maintenance including KYC, Due Diligence, Compliance with Local Regulations & “Best Practices”

Administration, Fund Valuation Re-Calculation & Shareholder Services

1 Sept, 1997 – Apr.1999 (Taken over by SG Hambros Bank & Trust – Role made Redundant)

Coutts (Bahamas) Limited, Nassau, Bahamas

Trust Officer – Mutual Funds Department

Management back-up

Primary Duty: Mutual Funds, Unit Trust & Mini-Trusts Administration, Cash & Trade Management, Accounting, NAV Calculation, Registrar & Transfer Agency duties, & Client Meetings

Mini-Trusts, Mutual Fund, IBC & Company - Regulatory, Prospectus & Financial Institution Procedural Compliance

Securities Board & Regular Audits

Special duties: New Funds (Latin America) documents review, & Re-organisation of oldest Mutual Funds (from 1960/’70’s) & its Corporate and administrative records as well as assistance with closing/liquidating accounts

Special Accomplishment: Brought Quoted Equity (Unit Trust) Fund into ‘the black’ within 3 months of taking over & it passed audit for the first time ever within 6 months of taking it over.

Apr, 1995 – Aug, 1997 (Total Company take-over in July, 1996 by Guinness Mahon, UK)

New World Trustees Bahamas Limited, Nassau, Bahamas

& New World Trust Corporation of New Brunswick, Canada (2 Companies in 1)

Asst. to Managing Director & Acting Manager – Trust Department (Jul – Dec, 1996)

Assistant Manager – Trust Department (Oct, 95–Aug, 97)

Assistant Manager – Corporate Department (Apr, 95–Oct, 95)

New Business – Client meetings, conceptualising/structuring, set-up, administration of Trust, Corporate, and Mutual Fund structures.

Acting AML/Compliance Officer – Due Diligence & Compliance. Advising Financial Institutions’ Attorneys, Directors & Senior Management on matters which could affect the Institution and/or clients i.e. Risk Management, Compliance, Due Diligence, KYC

Analysing, drafting & re-drafting/altering/amending draft Trust Deeds, Mutual Fund Offering/Private Placement Memorandum, Investment opportunity proposals, Financial Statements (and general accounting issues), various Contracts and other Legal/complex Documents.

Liasing with Attorneys, Investment Managers and other Principals and Advisors

Acting as personal Director on Special Accounts

Department: Manager Back-up, Supervisor & Trainer of specific client staff

Investment/Cash/Stock Management

Troubleshooting/Special Duties:

(1)Assisting Company attorneys/Managing Director with interpretation of, and compliance with, Court Order document,

(2)Bank of England & Central Bank of The Bahamas special Audit Reports

(3) Bahamas Regulatory Agencies & Special Trust Company (both) Audit & special

Clients’ Audits involving special G.L./Bank Account & Administrative Research

(4) Assisting new Managing Director with her duties

(5) Selected by Company C.E.O. to ‘handle’ (a.) “Complicated” Trust/Corporate structure clients, (b.) “High-profile”/”particular” clients, (c.) Otherwise “special” clients – particularly potentially large and/or long-term business. (Also Managed Company’s largest Trust client, established relationships and negotiated preferable rates with financial institutions for the Trust Companies and special Clients)

(6) Departmental planning, fee scales budget, system proposals.

Aug, 93 – Apr, 1995 (Taken over by MeesPierson FundService Limited)

FundServices International (Bahamas) Limited, Nassau, Bahamas

Assistant Fund Administrator – Mutual Funds Department

Assistant to Manager of Complex Multi-Class Equity Funds of Funds

Mutual Fund and Managed Companies’ Administration

Fund Registrar and Transfer Agent services

Cash Management

Offering Document and Procedural Review/re-drafting

Special: KYC/Due Diligence & Prospectus Compliance Duties

Advising of Prospectus irregularities

Advising other sections of, and on matters of, irregularity/ concern for special Funds.

Assisting with creation of MShare computer software for Mutual Fund Shareholder record keeping to compliment MFact NAV calculation software

1988 – Aug, 1993

Commonwealth Bank Limited, Nassau, Bahamas

Customer Service Representative/Loan Officer

Interviewing, analysing, recommending, processing and paying-out - loan applications.

Custody of Deeds and Chattel Mortgages

Establishing database and coordinating and maintaining system of client insurance policy up-keep, including financing & re-financing

Assisting Manager & Assistant Manager with their Duties including Loans Review

1986 – 1988

Citibank, N.A., Nassau, Bahamas

Financial Services Representative - Loan Department

& Marketing Assistant – Marketing/Advertising/Statistics

Assistant to Marketing Manager – Branch Operational statistical and month-end reports, telephone and other surveys, compiled information on major Banking competitors, customer solicitation

Consumer, Commercial & Mortgage Loans & New Accounts Officer duties

Special Duties: 1) Marketing solicitation scheme data compilation & computer input

2)Delinquency Department establishment

3) Cable Transfer/Tracking Department – drafts, transfers, bank statements, queries.

(Summer 1986 Product Management Group Assistant

PROFESSIONAL MEMBERSHIPS

2007 Association of Certified Fraud Examiners (ACFE)

2006 Association of Certified Anti-Money Laundering Specialists

(ACAMS)

Bahamas Association of Compliance Officers (BACO)

1993 Bahamas Institute of Financial Services (BIFS)

(formerly Bahamas Institute of Bankers (BIB))

FORMAL & OTHER EDUCATION:

COMMONWEALTH OF THE BAHAMAS

Oct., 2015 – Dec2016 Oplex Careers, London (CPD courses)

- Payroll Systems Course – Levels 2 & 3 – Incomplete

- Hotel Management Course – Level 3 – Incomplete

- First Aid at Work – Level 3 – Higher Distinction Pass

- Child Psychology – Level 3 – Distinction Pass

- Counselling – Level 3 – Higher Distinction Pass

– Teaching Assistant Course - Level 3 – Higher Distinction Pass

- Health and Social Care Course – Level 3- Higher Distinction Pass

- Special Educational Needs Teaching Course – Level3Higher Distinction

Oct.2014 – Dec., 2016 Institute of Business & Commerce

ParaLegal Associate Degree: (Incomplete)

Evidence – “A”, Human Resource Management – Certificate – “A”

Law of Succession – “A”, Written Legal Assignment I – “A-”

Equity & Trust – B+, Family Law – B

Intro to ParaLegal – Passed w/Certificate of completion - “A”

Criminal Justice – Passed “A-”, Computer Information Systems – “A”

Oct.2000 – Feb 01 American Institute of Banking - Florida Atlantic Chapter:

Trust Investments – Passed

Trust Operations – Passed

Nov 97–May 99 Securities Institute of London (NSB Education Group)

Major: International Capital Markets Qualifications (ICMQ)

Mutual Funds Module –Passed

Introduction To Capital Markets Module – Passed

Since Dec. 93 - @ ‘96 Holborn College/University of Wolverhampton

Major: LLB (Honours) Degree

Contract Law – Pending re-sit of examination only

Criminal Law – Passed

Constitutional Law – Passed

1992& 1993 The College of The Bahamas

Major: ABIB – Associate of The Bahamas Institute of Bankers

Diploma Completed – Certificates I (1992) & II (1993)

1992 Bahamas Banker’s Association prize for Economics

1987 (The Bahamas) Government High School:

Graduation Prize: Willimae Pratt Prize for Proficiency,

Special Honours High School Diploma

General Certificate of Education (G.C.E.):

Passes in six (6) subjects

Royal Society of Arts (R.S.A.) Certificate:

Distinction in one (1) subject

High School Accounting - Certificate of Achievement

UNITED STATES OF AMERICA

1986 McIntosh High School, McIntosh, Alabama

Alabama High School Graduation Examination:

PASS (at Grade Eleven (11))

Additional Seminars/Workshops/On-line courses completed. Highlights:

World Trade Organisation (WTO) – Trade Negotiation

Organisation of American States (OAS) – Poverty Eradication in SIDS

Caribbean Centre for Monetary Studies/Central Bank – Regional Economic Integration

Association of Caribbean States (ACS) – Trade Promotional Organisations

Commonwealth Parliamentary Women’s Association – Women in Politics

Various Compliance, Forensic Accounting, Risk, Fraud, AML & other Financial seminars, workshops and courses (most with Certificates of Completion).

References (current work colleagues):

Stafford Hall, Warehouse Manager

– Restaurant Bahamas Limited, Nassau, Bahamas

– 242-***-**** (written reference available), ************@*************.***

Mrs. Paula Clarke, Assistant Financial Controller

– Restaurants Bahamas Limited

- 242-***-**** (written reference available)

Mr. Paul Thompson, (former Assistant Commissioner of Police) Principal

– Paul Thompson & Associates (Security Firm), Nassau, Bahamas

– (242) -397-6049, no e-mail

CitiTrust (Zurich) News article

Other client written references available.

Contact this candidate