Profile

Recently graduated with knowledge in managing businesses. Enthusiast in learning and ability to adapt quickly with the surrounding environment. Sufficient capability toward working in fast pace environment. Strong collaborator and communicator capable of working well in both independent and group settings. Urging in solving any issues involving math.

Computer Skills

Advance proficiency in MS Word, Excel, and Power Point.

Intermediate knowledge of movie maker programs (Movie maker, Ezvid)

Languages

English (Fluent)

Vietnamese (Fluent)

Education

Bachelor of Administrative Study in Management September, 2011 - August, 2016

York University

Ontario Secondary School Diploma September, 2007- June 2010

Central Commerce Collegiate

Work Experience

Pho Pasteur restaurant June 2012 – Present

Shift Supervisor (from 2014 to current):

Train new waiters on guest service expectations and restaurant protocols.

Manage store-closing duties, including restocking and reconciliation of the cash drawer.

Occasional verbal report to manager with respect to business and employee performance.

Waiter :

Greet customers and seat them according to their preference.

Take orders and provide information about menu items.

Suggest menu items when requested by the customer.

Ensure that the order is prepared according to the menu.

Ensure order quality and quantity prior to serving.

Ensure that continued service is managed during the course of the meal.

Progressive Medical Assessment Centre June 2010 - August 2011

Assessments analyst

Assisting law attorney in drafting insurance assessments for client’s benefits.

Translate documentation from Vietnamese to English.

Manage mail and delivery.

Directs visitors by maintaining employee and department directories; giving instructions.

Maintains security by following procedures; monitoring logbook; issuing visitor badges.

Volunteer Experience (Vietnamese charity musical show " Noi Vong Tay Lon") 2012 - Present (Once a year)

Organizer:

In charge of bookkeeping all incomes, expenses as well as managing foods and beverages .

Responsible for all the cash flows during the show.

Ensure the bar is working smoothly and properly to maximize efficiency.

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