Zurnita Jackson
Cordova, TN *****
ac14h5@r.postjobfree.com
WORK EXPERIENCE
Call Center Agent
A&P Quality Care Medical - Memphis, TN - January 2016 to Present
Responsibilities
Make calls to client and setting appointments
Accomplishments
10-15 appointments set weekly
Customer Service Rep
Arise - Work at Home - July 2015 to Present
Responsibilities
Comcast call center answer the phone sign up customers or fix the problem they are having with their service
Skills Used
Make sure customer is satisfied and taken care of, fast pace, and positive attitude
Cashier/Customer Service
Target - Collierville, TN - August 2014 to Present
Responsibilities
Cashier returns cleaning
Accomplishments
Beer and liquor licenses
Skills Used
Communication fast pace positive attitude store credit card or debit cards
Picker/Packer/Shipper
Williams Sinoma - Olive Branch, MS - 2014 to Present
Responsibilities
Picking packing and shipping orders out. Production worker
Accomplishments
Packing at least 20 boxes a hour
Picker/Packer/Shipper
Diamond Comic Distributors, Inc. - Olive Branch, MS - September 2015 to February 2016
Responsibilities
Picked products packed product and process boxes to be shipped out to customer
Accomplishments
Met goal daily
seasonal/cross trained
kohls - Collierville, TN - November 2013 to January 2014
Responsibilities
Line monitor stocking customer service sales floor dressing room bagger
Skills
Good communication skills, positive attitude, flexibility, work well under pressure
Housekeeper/Room Attendant
whispering woods hotel and conference center - Olive Branch, MS - July 2011 to November 2011
Responsibilities
Cleaning rooms cleaning lobby area laundry guest check in/out room service lobby restrooms
Skills Used
Wonderful Communication friendly enviroment positive attitude
Teacher
First Step Daycare - Olive Branch, MS - January 2011 to June 2011
Responsibilities
Teaching ages 3 and 4, preparing lunch, breakfast, and snack, cleaning cafeteria, preparing for nap time,
picking up cots, and clean up to go home.
Skills Used
Positive attitude, great communication skills, friendly and positive environment, clean and safety room and
play area
picker packer
Williams Sinoma - Memphis, TN - October 2010 to January 2011
Responsibilities
Picking and packing boxes
Accomplishments
Met Production daily
Skills Used
Fast pace, flexibility, positive attitude, and good communication skills
EDUCATION
GED in GED
Cornerstone Academy - Townsend, GA
2015 to 2015
associate in Early childhood development
penn foster - online
2014 to 2015
SKILLS
Microsoft Office (1 year), Microsoft Word (1 year), Microsoft Excel (1 year), Medical Terminology (2 years),
Data Entry (1 year), Customer Service (1 year), Shipping And Receiving, Teaching (1 year), CPR (3 years),
General Office (1 year), Tracheostomy care (3 years), g tube care and feeding (3 years)
AWARDS
CPR
September 2012
Lebonheur CHILDREN HOSPITAL CPR COMPLETION
Child Care REGULATION Amended by board of health
May 2015
MISSISSIPPI State DAPARTMENT Of Health Child Care Facilities LICENSURE Division
Playground Safety
May 2015
MISSISSIPPI State DAPARTMENT of Health Child Care Facilities LICENSURE Division
CERTIFICATIONS/LICENSES
Allied Health Completion Certificate
Completing 2 years of Allied Health
Directors Orientation
May 2015 to Present
MISSISSIPPI STATE DAPARTMENT OF HEALTH CHILD CARE FACILITIES LICENSURE DIVISION
Playground Safety
May 2015 to Present
Mississippi State Department Of Health Child Care Facilities LICENSURE Division
CHILD CARE REGULATIONA, AMENDED BY BOARD OF HEALTH
May 2015 to Present
MISSISSIPPI STATE DAPARTMENT OF HEALTH CHILD CARE FACILITIES LICENSURE DIVISION
ADDITIONAL INFORMATION
I also completed 2 years of allied health so I have experience in nursery home, and hospital experience such
as cleaning changing beds and patience transport patients care