Human Resource Manager

Laurie Muggy 541-***-****

**** ******** *****, *********** **. 97478 *******@***.***

SUMMARY

Success-driven Human Resource professional with 20+ years of operations and strategic HR experience; Proven track record of making positive changes in an organization’s culture and bottom line while providing best in class service, measurable results and increased organizational effectiveness.

Strategic Planning & Execution Total Rewards Management Performance Management

Health & Wellness Administration Disability & Absence Mgt. Change Management PROFESSIONAL EXPERIENCE

Pacific Continental Bank, Eugene OR August 2016 – Current HUMAN RESOURCE MANAGER

Provided strategic direction, leadership and technical expertise on a broad range of HR topics; Responsible for aligning the organization’s HR programs and services with the bank’s culture and strategic direction; Recognized as a strategic advisor to the Executive Leadership Team and Board of Directors Compensation Committee;

Due to a recent acquisition announcement, this position is scheduled to be eliminated in the summer of 2017. Accomplishments

Developed the 2017 strategic HR work plan to address organizational needs in the areas of manager/ supervisor development, base pay and incentive pay redesign, capitalization of HRIS efficiencies and review and redesign of organizational performance management process.

Streamlined the compensation, equity and incentive pay budget process by eliminating redundant data inquiries, calculations and repositories.

Eugene Water & Electric Board, Eugene OR December 2000 – July 2016 HUMAN RESOURCE OPERATIONS SUPERVISOR (2012 – 2016) Responsible for providing the strategic direction and oversight of HR programs in the areas of integrated disability and absence management, health and wellness administration, recruitment and hiring, employee relations and performance management; Advised, counseled and trained managers on employment best practices that enhanced supervisory decision-making in matters pertaining to all workforce and employment issues.

Accomplishments

Evaluated, managed and prepared annual Health & Wellness budget (approx. $10 million annually) and controlled escalating insurance costs by effectively partnering with an employee input group in the design of health and wellness plan options that drove increased consumerism and effective cost sharing.

Prepared the Annual HR Work plan by identifying key HR initiatives that aligned with the organization’s strategies and goals; developed HR metrics to identify target results and progress to goal; benchmarked results against similarly situated HR and organizational entities.

Championed the design and implementation of a 3-5 year Strategic Workforce Plan that identified workforce risks and opportunities; Developed departmental action plans to address identified risks and capitalize on staffing opportunities.

Improved recruitment and hiring outcomes by aligning key organizational competencies with selection criteria and interview questions; realized additional process efficiencies by leveraging technology in interview scheduling and interview execution.

Laurie Muggy 541-***-**** Page Two

Successfully facilitated Interest Based Bargaining between union and management and delivered a ratified contract on time and under budget; designed and delivered the new bargaining agreement training for 30 affected supervisors and 170 bargaining unit members. SENIOR HUMAN RESOURCE CONSULTANT (2000 – 2012)

Provided HR consultation regarding all workforce management and employment matters; Responsible for conducting complex employee relations investigations, reporting results and facilitating the implementation of recommendation`s or remedy; Conducted specialized research studies and performed complex analysis of information and trends as the basis to support recommendations and enable executive decision making pertaining to employment/workforce matters. Acted as the project manager or subject matter expert as assigned; managed initiatives to drive operational excellence. Nypro Oregon, Corvallis, OR December 1994- November 2000 HUMAN RESOURCE MANAGER (1999 – 2000)

Responsible for providing strategic direction, guidance, and expertise in managing the Human Resources function. Provided oversight on the development and administration of HR programs including recruiting & staffing, compensation & benefits administration, performance management, training, employee relations, and employment compliance; Provided counsel to the General Manager and other managers regarding human capital strategies. This position was a member of the Executive Management Team and reported directly to the General Manager.

HUMAN RESOURCE GENERALIST (1994 – 1999)

Assisted in the development of all Human Resource programs; Provided HR consultation to managers, supervisors and employees regarding all workforce management and employment matters; Provided technical expertise on Human Resource issues and initiatives that were strategic, procedural, or people related in nature.

EDUCATION / TRAINING

Bachelor of Science, Sociology

Minor in Special Education

University of Oregon

PHR – HR Certification Institute

SHRM-CP – Society for Human Resource Management

CBP, Certified Benefits Professional – World At Work Collective Bargaining Certification – Cornell University (2 classes remaining) Compensation Studies Certificate – Cornell University (in process)

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