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Sales Front Office

Douglasville, Georgia, 30135, United States
September 03, 2017

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Christopher Sullivan


Skilled professional with more than 20 years of aviation transportation operation & sales experience

Current FAA Airport Security, FAA certification along with current operator’s license and flight clearance.

Top performer with a proven record of implementing strategies designed to strengthen overall company objectives.

Designed and implemented key marketing strategies resulting in increase revenue while reducing costs

Results driven with meeting deadlines, managing multiple projects and creating revenue streaming platforms.


Delta Air Lines Inc & Delta Connection, Atlanta, GA

HR Specialist (11/2012 – Present)

Training and integration of FAA policies & procedures.

Generalist involving HR new hire practices.

Perform and demonstrate the use of Aircraft In-flight emergency equipment.

Maintain and update all relative FAA briefings, supporting documents and training material.

Attend and successfully complete all recurring FAA training.

National Account Executive (06/2003 to 12/2011)

Negotiated airline sales agreements between Delta Air Lines and Fortune 500 corporations.

Achieved market share growth in both domestic and international regions.

Increased revenue growth in an assigned territory (New York and Washington D.C.).

Successfully maintained budget forecasts and increased sales by 7% annually.

Maintained key relationships with corporate clients and travel agencies within North America.

Business Development Manager (05/2001 to 06/2003)

Procurement involving new business to seize market share growth involving competition in key markets.

Developed target strategies to increase revenue potential for key accounts.

Created competitive pricing tools to drive share away from the competition.

Direct reports from inside sales force team of 7 account managers.

Decreased distribution costs by 3% annually while increasing revenue potential from $8M to $12M.

Systems Analyst (06/1993 to 05/2001)

Responsible for monitoring and analyzing sales revenue.

Created Excel based reports of statistical trends designed to cut costs while increasing revenue streams.

Developed cost initiatives to streamline overhead and other revenue based programs in all lateral markets.

Performed key note presentations to Directors and above, providing updates on the global growth strategy and vision

Built and maintained vendor relations; evaluated vendors, managed buyer processes and analyzed reports.

Marriott Hotels & Resort Inc. New Orleans, LA

Front Office Supervisor (12/89 to 06/1993)

Responsibilities included management of thirty-five front office personnel.

Performed annual reviews of employee performance appraisals.

Monitored quarterly budgets, payroll and employee scheduling.

Reviewed work flow processes to improve productivity and efficiency.

Chaired departmental meetings to discuss subject matter designed to increased efficiency.


University of Southern Mississippi / Bachelors of Science / Health and Human Sciences, 1989 Graduate

4330 Big Horn Pass ● Douglasville, Georgia 30135 ● Telephone No.: 404-***-****

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